Industrial Relations

(Discipline & Grievance)

2008 by Prentice Hall

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Industrial Relations

The term Industrial Relations means relationship between management and workers in the industry.

Objectives of IR
A healthy relationship between employees and employers. Due regards to interests of labour and management by securing mutual understanding & trust. Gains in productivity for mutual benefit. Creation of work-environment that reduces attrition. Participative working. Enhancement in the quality of life of employees. Safeguard rights of both labour & management; Enlist cooperation and collaboration from both parties to contribute to industrial growth; Improve the economic conditions of workers through legislations prescribing minimum guaranteed wages, welfare benefits & social security through labour legislations.

Union
Formal association of workers that promotes the interests of its members through collective action. Negotiations and collective bargaining are the tools for accomplishing objectives.

2008 by Prentice Hall

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Factors Leading to Employee Unionization

2002 Southwestern College Publishing. All

175

Figure 171

Measures for improving IR

Strong and stable union Mutual trust Workers participation in Management Mutual Accommodation Sound HR policies Proactive Role of Government

2008 by Prentice Hall

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Objectives of Discipline
Goal accomplishment Changing employee behaviour Improve morale and motivation Exercising better control over employees Developing a responsive workforce Ensuring consistency in action Promoting industrial relations
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Procedure
Warnings Recording outcomes of warning Show-cause notice for serious misconduct Issue of charge sheet and constitution of inquiry committee Disciplinary hearings

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Grievance Procedure
Immediate supervisor Departmental Head Bi-partite committee. CEO Voluntary arbitration.

2008 by Prentice Hall

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Techniques of Grievance Identification

Exit Interview Gripe-box system Opinion surveys Open door policy Observation

2008 by Prentice Hall

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Industrial Dispute
Disputes of rights Disputes of Interest

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Cause-wise trends
Wages and allowances Layoffs and retrenchment Indiscipline and violence Bonus Leave and working hours

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Settlement of disputes
Collective Bargaining Arbitration Conciliation or mediation Adjudication

2008 by Prentice Hall

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Process of Collective Bargaining

Preparing for negotiation Identifying bargaining issues Negotiating Settlement and contract agreement Administration of the agreement

2008 by Prentice Hall

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