Project on Employer-Employee Relationship

Presented by: Jyoti Rajawat MBA HRSem 2

MEANING
Employer-employee relationship is the management of relations between the employers or managers of an enterprise and their employees. Because employers and employees often work in close quarters, they necessarily develop relationships. Managing these relationships is vital to business success, as strong relationships can lead to greater employee happiness and even increased productivity.the dynamics of employeremployee relationship are : Relationship basics Boundaries Relationship building Mutual reliance

RESEARCH METHODOLOGY

Methods of Data Collection Random survey has been used in the study. Primary data as well as secondary data provided the basis for the study. Research Instruments Primary data was collected through questionnaire by distributing 50 questionnaires to the respondents. Questionnaire consists of personal details and core details.

OBJECTIVES OF THE STUDY To study the working culture of the company. To study the welfare facilities for the benefit of the employees.. Study if training and development programes are provided by employers. To study proper co-ordination between employers and employees. over. SAMPLING A sample of 50 respondents of Jaipur was taken for the study. The respondents are selected randomly from the Vodafone Head Office at Gaurav Tower. Limitations of the study The study has been conducted only in Jaipur and so the opinion of the respondents in Jaipur only has been considered. A conclusion is based on assumption. It has been assumed that the answers given by the respondent are true and adequate. The time allotted for the study was short otherwise a more in depth study could have been made.

VODAFONE PUBLIC LIMITED COMPANY

Vodafone Group plc is a British multinational mobile network operator headquartered in Newbury, Berkshire, United Kingdom. Vodafone is the world's largest mobile telecommunication network company, based on revenue, and has a market value of about \u00a371.2 billion. VISION To enrich our customers lives through unique power of mobile communication. PASSION 1. FOR CUSTOMERS: In anticipation of their customers trust Vodafone understands their needs & Delights theme with its services. 2. FOR OUR PEOPLE: Outstanding people working together make Vodafone exceptionally successful. 3.FOR RESULTS: Vodafone believes in being action oriented & is driven by a desire to be the BEST.

VODAFONE INDIA

Vodafone India , formerly Vodafone Essar and Hutchison Essar, is the third largest mobile network operator in India after Airtel and Reliance Communications by subscriber base. It is based in Mumbai, Maharashtra. It has approximately 147.48 million customers as of December 2012. On July 2011, Vodafone Group agreed terms for the buy-out of its partner Essar from its Indian mobile phone business. The brand subsequently introduced ZooZoos which gained even higher popularity than was created by the Pug. Vodafone's creative agency is O&M while Harit Nagpal was the Marketing Director during the various phases of its brand evolution. The Brand Trust Report,2011 published by Trust Research Advisory has ranked Vodafoneas the 16th most trusted brand in India.

Data Analysis and Interpretation

Opinion about the working culture of the companyEXCELLENT GOOD SATISFACTORY NOT SATISFACTORY

9 39 1 1

INTERPRETATION: The above table shows that 78% has good opinion 18% has an excellent and the rest 2% has a satisfactory opinion about the working culture of the company.

The employers communicate effectively and timely with the employees-

OPTIONS ALWAYS SOMETIMES

NO.OF RESPONDENTS 38 9

RARELY
NEVER

3
0

INTERPRETATION: From the above table we can state that 76% employees agree that their employers communicate effectively,18% rate it sometimes and 6% rate it rarely.

Employees enjoy starting a new day at workNO.OF RESPONDENTS OPTIONS YES 48

NO

INTERPRETATION: From the above table we can state that 96% employees enjoy starting a new day at work and rest 4% does not.

Employers show respect for your opinions,ideas and peopleNO.OF RESPONDENTS OPTIONS ALWAYS 40

SOMETIMES
RARELY NEVER

6
3 1

INTERPRETATION: From this table we can draw an inference that 80% employers always show respect to the ideas and opinions of employees.

Appreciation for work done efficientlyOPTIONS HIGHLY RARELY NO.OF RESPONDENTS 37 13

NEVER

INTERPRETATION: According to the above table 77% of employees are highly appreciated for the work done efficiently and 23% are not.

Satisfaction with the amount of training offered for advancementOPTIONS HIGHLY SATISFIED SATISFIED NO.OF RESPONDENTS 33 17

NOT MUCH SATISFIED

INTERPRETATION: From the above table we can conclude that 66% employees are highly satisfied with the amount of training provided to them and other 34% are satisfied with training offered to them.

Overall relationship between the employers and employeesOPTIONS EXCELLENT VERY GOOD TYPICAL FAIR POOR NO.OF RESPONDENTS 7 40 2 1 0

INTERPRETATION: From the above table we can interpret that 14% employees rate their relationship with employers as excellent, 80% rate it very good.

FINDINGS
It is observed that 76% employees agree that their employers communicate effectively,18% rate it sometimes and 6% rate it rarely. It is observed that 96% employees enjoy starting a new day at work and rest 4% does not. The study shows that 80% employers always show respect to the ideas and opinions of employees. According to the above table 77% of employees are highly appreciated for the work done efficiently and 23% are not. From the above study we can observe that 66% employees are highly satisfied with the amount of training provided to them and other 34% are satisfied with training offered to them. It was observed that 14% employees rate their relationship with employers as excellent, 80% rate it very good.

SUGGESTIONS
Working relationships between employers and employees can be improved through improved training and better working conditions.

The company should create better working environment and use alternative methods of conflict resolution.
Employees want to be productive and involved. Company can Create employee participation teams. The more the employee interacts with other members of the team, the greater the employee will be linked with the organization. The company should improve the retention of staff ,job satisfaction and efficiency of health. Employees want to be appreciated and recognized for a job well done. Link performance with rewards. Linking performance with rewards also promotes the entrepreneurial spirit and encourages people to work as a team. The management should communicate effectively and regulary with the employees. They should provide complete information about the company which is of their use.

CONCLUSION
There are some areas which company has to take into consideration. And there are certain points and areas found where company is doing a good job. The employees find the working culture satisfactory and in their opinion work culture of company is good. And most of the employees are satisfied at the workplace because their opinions are valued by employers. There fore majority of employees are motivated and driven to make a difference at their workplace.they are satisfied with the welfare activity provided like health facilities. The relationship between employees and their immediate superior is good. They share a good bond.

BIBLIOGRAPHY
www.vodafone.in Books: Lewis Philip; Thornville Adrian; Saunder Mark (2003). Employee Relations : Understanding The Employment Relationship.

Banfield Paul, Kay Rebecca (2008). Introduction to Human Resource Management. Oxford University Press. P114
Graham Hollinshead, Peter Nicholls, Stephanie Tailby (2002). Employee Relations. Pearson Education, Limited, 2002

Journals: Industrial Relations JournalBlackwell publishing Ltd 2013 Edited by Peter Nolan.

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