The Best Time to Build a

Best-Run Business Is NOW.

Asim Haque
Director – Telco, Logistics & Financial Services Business
SAP Pakistan

31st March 2009

SAP in Pakistan

 The largest ERP company in Pakistan in terms of revenue.

 Over 100 customers in Pakistan
 PSO, ICI, National Foods, Engro Foods, Indus Motors, Atlas Honda, KESC etc..
 The largest international consulting practice in Pakistan.
 The most number of successful large scale implementations > 300 users
 Highest international IT investment in Pakistan in 2007-2008.
 All verticals including Consulting, Education, Customer Care, Marketing etc
present.
 Offices in Karachi, Islamabad and Lahore.
 The only ERP company offering Service Level Agreements.
 Highest number of certified ERP consultants in Pakistan (over 300).
 University Alliance Program with IBA (Done). LUMS, GIK, NUST, SZABIST in
progress.
SAP in Pakistan…
SI X PR IOR ITI ES FO R TODAY’S
EC ONOM IC CLI MATE

1. Manage Cash
2. Run Lean Operations
.3. Drive Compliance Activities
.

4.
.
Get Closer to Your Best Customer
5. Retain Your Top Talent
6. Protect and Nurture Your Brand

.
The Economic Uncertainty Affects
Businesses of All Sizes

Current Economic Environment

Translating into…
Measurable Impact
 Lack of access to funds on Your Business
Slowing demand
(spending cut-back, Revenue, Income
 Higher cost of capital customers postponing
purchases)
 Reduced cash flow
 Rising inflation risks
Rising costs
 High market volatility (inflation, COGS, Margins
energy/commodity prices,
healthcare costs…)
 Wave of consolidations
 Government re-regulation
Reduced credit
 Declining consumer (tougher lending Cash flow, Liquidity
optimism standards, declining
loan/line of credits)

Source:
-NFIB Small Business Economic Trends, October 2008
-The Conference Board Mid-Market CEO Challenge, 2007
-Collateral Damage, The Boston Consulting Group, Oct 2008
Technology Can Be A Strategic Tool To
Help Weather the Economy
Business Measures to Take
1. Slash operating expenses
 Improve cash flow & liquidity
 Optimize working capital & debt
 Act now on efficiency initiatives
 Focus on customer retention
 Diversify product portfolio
 Go after less-affected markets
 Increase smart marketing
 Invest in employee development
 Engage in selective M&A
Technology Can Help Your Customers Now
 Make decisions based on hard facts
Make smarter fact-based decisions using business
intelligence, reduce guesstimates and risky blunders
 Streamline processes, cut operating costs
Improve efficiency and profitability by using an integrated
system that eliminates errors & duplications
 Get accurate, precise control on cash flow
Keep receivables in check, inventory low and cash flowing
 Proactively respond to customer needs faster
Identify emerging trends / customer needs, focus on your most
profitable customers, turn dissatisfied customers around
 Be best positioned for the rebound
With careful IT investments, you can position your company for
recovery and achieve sustainable growth.
Summary - Messages to Customers

The Best Time to Build a Best-Run Business Is NOW.

Act Now, Be Strong
The challenging economy forces businesses to go through a healthy process to re-
examine their focus and re-adjust cost structures to stay lean and strong

Technology Is Critical Now

More than ever, the right technology solutions are essential tools to help businesses
tightly manage cash, drive efficiency and reduce costs in a tough economy

Capitalize on Opportunities Now

A down economy creates ample opportunities, from distressed assets, to customers
of fallen competitors. You should proactively seek ways to turn the current crisis into
opportunities so they will be best positioned for the rebound

Be There to Help Now

Lasting relationships are built in tough times. Reach out to customers and prospects
to offer timely business insights, proven solutions, and valuable incentives to help
businesses quickly adjust to an uncertain economy and thrive
Thank You - Questions ?