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Mark Thierer, Chairman & CEO

The Journey Begins: Building Our New Legacy

2012 was a Transformational year!!

The past six monthswhat a ride!!

Integration

Rebranding

$
Sales Success

Our results tell the story


Revenue and EBITDA
10000 9000 $500

Revenue in Millions

8000

$400

EBITDA in Millions

7000
6000 5000 $300

4000
3000 2000 1000 0 2005 2006 2007 2008 2009 2010 2011 2012

$200

$100

$0

EBITDA

Revenue (MM)

Our results tell the story


Market Capitalization
12,000

$10,900
Jan. 2013

Market Cap in Millions

10,000 8,000 6,000

4,000
2,000 0
2005 2006 2007 2008 2009 2010 2011 2012 2013

$149
Jan. 2005

We are Making Waves!


EGWP Receives 5-Star Rating
Specialty Pharmacy Accreditation

2012

#11 in 2012
FORTUNE FASTEST GROWING COMPANIES

Silver Honors for Healthcare Consumer Empowerment and Protection

It takes a village2012 Accomplishments

Celebrate 2012 2012 Celebrate 2012

Celebrating Our Successes in 2012


Sales, Marketing, Underwriting, Account Management, Clinical Consulting

Closed nearly in new business

$2B

Celebrating Our Successes in 2012


Account Management, Clinical Consulting All Employees!

Client Retention

98%

Celebrating Our Successes in 2012


All Employees!

Named to the NASDAQ 100

Celebrating Our Successes in 2012


Member Services, Web Team, IT, Marketing, Sales, Project Management, Prior Auth, Eligibility, Product Development, Pharmacy Operations, Software Development

Migrated 400 plans in excess of 7 million lives to RxClaim platform

Celebrating Our Successes in 2012


All Departments

Completed HealthTrans and PTRX Integrations

Celebrating Our Successes in 2012


Marketing, Sales, PBM Operations, IT, QA, Member Print, HR, E-commerce, Finance, Member Services, Legal, Account Management, Clinical Team, PMO

Launched Briova Earned URAC accreditation

Celebrating Our Successes in 2012


Specialty, Clinical Consulting, Account Management

Successfully transitioned in specialty drug spend to Briova

$175M

IT, Specialty Operations, Specialty Sales, Home Delivery, Marketing

Celebrating Our Successes in 2012

Converted Specialty Pharmacies and 3 Home Delivery Pharmacies

11

ScriptMed Specialty Home Delivery

Facilities Management, Specialty, IT, Telecom

Celebrating Our Successes in 2012

Opened the Birmingham specialty pharmacy and remodeled the specialty pharmacies in Avon, MA and Las Vegas, NV

Human Resources, Specialty Sales

Celebrating Our Successes in 2012


Specialty Sales Force Expansion with

20 new hires

Celebrating Our Successes in 2012


Clinical Consulting, Clinical Services, Clinical Products, Clinical Reporting, Product Management

Defined a compelling clinical strategy and market positioning

Celebrating Our Successes in 2012


Clinical Services, Clinical Consulting

Launched a new national Catamaran P&T Committee

Celebrating Our Successes in 2012


Clinical Products, Clinical Consulting, IT

Defined single Catamaran MTM and rDUR products across the business

Celebrating Our Successes in 2012


Finance, Facilities, Integration Team, IMO, IT

Consolidated key financial operations, including payroll, accounts payable, treasury and more

All Employees

Celebrating Our Successes in 2012


Launched the rebranded employee recognition program

The Catamaran Cup

Human Resources, Hiring Managers

Celebrating Our Successes in 2012

Recruited and filled nearly 400 positions since the merger

Human Resources, Payroll

Celebrating Our Successes in 2012

Consolidated and rolled out new 401k and Healthcare Plans for 3,500 employees

Human Resources

Celebrating Our Successes in 2012

1,747 employees completed


elective training programs through Catamaran University

Celebrating Our Successes in 2012


IT, Operational Excellence, RxMax IT Team, QA, Rebate Operations, Med D Team, Innovation Team, Benefit Administration, Reporting and Billing, Part D Product, Formulary Team, Technical Services, RxClaim Development

Developed critical software enhancements

Celebrating Our Successes in 2012


IT, Eligibility, Member Services, Marketing, Project Management, Client Services, Implementation, RxClaim Development, Web Services, Pharmacy Operations, DCO Enterprise Service Bus

Implemented AARP discount card program on RxClaim platform

Celebrating Our Successes in 2012


Medicaid Segment, Facilities, IT, Marketing

Opened the State of Indiana Medicaid Center of Excellence


State of Indiana

Celebrating Our Successes in 2012 Sales, Marketing, Account Management, Clinical Services,
Implementations, Client Services, Contact Center, IT

Closed and implemented $42.3MM in new HospiScript business including Gentiva, largest Hospice in the U.S.

Innovation Team, RxAuth Development Team, State of Indiana Account Management

Celebrating Our Successes in 2012

Developed and built Silent Prior Auth

Innovation Team, Clinical Team

Celebrating Our Successes in 2012

Developed and built work-flow technology as the basis for clinical intervention and engagement

Innovation Team

Celebrating Our Successes in 2012

Built and deployed an outcomes model to determine the impact of clinical interventions over time

Celebrating Our Successes in 2012


Member Services, Prior Auth, IT, Finance

Created a single, integrated Member Services function to increase efficiency and impact

Celebrating Our Successes in 2012


Web Team, Call Center, Print Fulfillment Team, IT

Designed a new, market-leading, Member Experience Strategy

Celebrating Our Successes in 2012


Sales, Marketing, Underwriting, SMEs

37%

of proposals to finalist

Celebrating Our Successes in 2012


Implementation, Account Management, Benefits Administration, Clinical, Medicare Part D, Legal, Pricing, IT, PBM Operations

Successfully implemented a

$400M

full service program for BCBS Rhode Island

Celebrating Our Successes in 2012


Marketing, Sales, PBM Operations, IT, QA, Member Print, HR, E-commerce, Finance, Member Services, Legal, Account Management, Clinical Team, PMO

National Launch of Catamaran Brand

Celebrating Our Successes in 2012


Account Managers, PBM Operations, Member Services, Prior Auth, Web Team, Implementation, Print Team, IT, Clinical Consulting

Completed 125 implementations

for 6 million lives

41

Catamaran Today

Charting the Course


Mission|Vision
Data & Market Driven Analytics

Identify trends & opportunities


Catamarans strategic intent

mission is clear:

Our

To keep clients for by developing life


unique solutions
that deliver on client needs

and create a game-changing impact on healthcare outcomes and cost.

Our Vision:
is game-changing

Customers choose we enable Catamaran people to because take charge


of their drive health, innovations that raise and deliver on industry standards our promise to accelerate client solutions.

The Course is Clear:


Turning Trends into Business Opportunities

Opportunities
Transition from volume-focus to value-focus Pay for quality and better outcomes Medicaid & Health Insurance Exchange Growth
Government as payer Part D Shopping by individuals high consumer engagement Huge cost containment opportunity Solutions targeted tocross-walk the newly-insured individuals Medical / Pharmacy and integration

Risk-stratification and member Technology to product handle complexity State-specific solutions in to Delivery A shiftclinical Growth ofresponse New Advanced and member engagement requirements identification requirements Health Insurance Exchanges & to Specialty
FW & A Services Payment retail products Biosimilars Emergence of provider-sponsored plans Health Plan/Physician models Models & integrated spending Tools for coordination due to frequent eligibility changes

Our Strategic Intent is Clear


Specialty Pharmacy

$4B

#1 in
Fortunes Best Places to Work

Medicare

6,000
EBITDA

$2B

Employees

15%
Market Share

It Wont Be Easy!
Our workload is staggering Our resources are constrained On-boarding is a challenge Core processes require streamlining and automation

Our values must shape our culture

We must change!
Clients for Life
Current State
Dwelling on legacy approach Overwhelmed with the day-to-day Concern that senior leadership doesnt appreciate the level of work required Lack of alignment between account management and shared services Desire to leverage best practices and market intelligence No is the norm

Future State
Embrace the new customer support model, The Catamaran Difference Manage short term while building new relationships and processes required for success Ongoing two-way communication Effectively communicate client needs and set client expectations Proactively leveraging a knowledge base of customer intelligence and best practices Yes, if approach

Substandard

Standard

Proficient

Leading

Accountability
Current State
Reliance on hero behavior Legacy ways of supporting customers

Future State
Trust and mutual accountability Accountable to the new way of client support

Relationships
Current State
Little relationship building Sub-optimal understanding of account management

Future State
Purposeful and proactive relationship action planning and execution Proactive and involved early and often in client management

Substandard

Standard

Proficient

Leading

Engagement
Current State
Excitement but we dont see a path to get there

Future State
A clearly defined path to success

Substandard

Standard

Proficient

Leading

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