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Introduction to Human Resource Management

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Learning Objectives
1. Explain what human resource management is and how it relates to the management process. 2. Show with examples why human resource management is important to all managers. 3. Illustrate the human resources responsibilities of line and staff (HR) managers.
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Learning Objectives
4.Briefly discuss and illustrate each of the important trends influencing human resource management. 5.List and briefly describe important traits of todays human resource managers. 6.Define and give an example of evidencebased human resource management. 7.Outline the plan of this book.
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Explaining what human resource (HR) management is and how it relates to the management process.

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What is human resource (HR) management and why is it important?

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The Management Process

Planning Organizing Staffing Leading Controlling

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Review
Part of total management process Focus on staffing processes
o Job analyses o Recruiting o Compensation o Performance o Compliance issues, etc.
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Human Resource (HR) Responsibilities of Line And Staff Managers

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Line and Staff Managers

Line authority gives you the right to issue orders Staff authority gives you the right to advise others in the organization

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Human Resource Duties

Line Managers Job placement Orientation & Training Performance Cooperation Labor costs Development

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Human Resource Duties

Staff Managers

Line function inside of HR department Coordination Assist and advise

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Review
Profits and performance HR is a line function within HR department HR is a staff function to support line management Right person, right job

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Important Trends in Human Resource Management

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Trends in Human Resource

Management
Globalization Competition Deregulation Increased indebtedness Technological innovation More high-tech & service jobs
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Trends in Human Resource

Management
More knowledge work Aging workforce Economic downturn De-leveraging Deregulation slowdown Slower economic growth
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Globalization
Firms extend sales, ownership, and manufacturing to other countries Sales expansion Lower labor costs Forming partnerships Offshoring
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Indebtedness and Deregulation

Stock brokering by banks Lending practices No money down Spending > Income Balance of payments Treasury bonds
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Technological Trends
Smart phones Tablet computers Facebook Job seeking

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Trends in the Nature of Work

High-tech jobs Service jobs Knowledge work and human capital

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Workforce and Demographic Trends

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Demographic Trends
Table 1 -1 Demographic Groups as a Percent of the Workforce, 1998 - 2018
Age, race , ethnicity Age: 16 24 25 54 55+ White, non-Hispanic Black Asian Hispanic origin 1998 14.9% 71.7 12.4 83.8 11.6 4.6 10.4 2008 15.3 67.7 18.1 81.4 11.5 4.7 14.3 2018 12.7 63.5 23.9 79.4 12.1 5.6 17.6
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Generation Y Workers
Considered to be high-performance and high-maintenance Fair and direct supervisors Creative challenges Day 1 impact Small goals Faster and better workers
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Retirees, Nontraditional Workers, Workers from Abroad

Bringing retirees back Multiple jobs Contingent workers Alternative work arrangements Workers from abroad
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Economic Challenges and Trends

GNP growth boom 2001 2008 Falling off a cliff Debt accumulation Worthless loans Economy tanks
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Evidence-based Human Resource Management

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Review
Globalization Indebtedness and deregulation Technology Trends in the nature of work Economic challenges and trends

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The New Human Resource Managers

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Big picture

Transactional Services

Competencies

The New Human Resource Managers

Talent Management

Performance, results, evidencebased practice

Employee Engagement

Ethics

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Review
Talent management Ethics Employee engagement Measurement Evidence-based management Value New competencies
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Plan of the Book

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Plan of the Book

Practical tools HR as a profit center Strategic context Evidence-based HR

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Review
The HR process Importance HR responsibilities Trends

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

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