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Outline
• What is Online banking?
• Why Online banking?
• Online banking in India
• Guidelines
• Online Banking Activities
• Tools of Online Banking
• Services
• Advantages
• Road Ahead
What is Online banking?
Internet banking (or E-banking) means any user with a
functions.
transaction automatically.
Why Online banking?
Differentiation of products from the
others.
A combination of regulatory and
competitive reasons
Stress on branchless banking.
Increasing volumes of banking
transactions.
Providing customers with cost
effective services
Online banking in India
Opening up of economy in 1991 marked the entry of
foreign banks. They brought new technology with them.
Banking products became more and more competitive.
Need for differentiation of products and services was felt.
The ICICI Bank kicked off online banking in 1996.
Smart Card
Services/Transactions
Answering routine queries
Bill payment service
Electronic Fund transfer(EFT)
Electronic Clearing System(ECS)
Credit card customers
Railway Pass
Investing through internet banking
Recharging your prepaid phone
Shopping
Comparison
Advantages Disadvantages