History

Set up in 2005. Located at 78, Jalan Tambur 33/19, Shah Alam Technology Park, 40400 Shah Alam.

Both the registered capital and the paid-up capital are RM100,000.00 and RM
50,000.00 respectively.

After couple of years, Kainos Engineering Sdn Bhd shows a drastic and positive development in their business.

Kainos Engineering Sdn Bhd was incorporated in 2011. 2 more factories had been acquired and their manpower was increased.

There was also recruitment of fresh graduates in the fields of mechanical engineering, electrical and software engineering. Number of employees at present: 31

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Managing Director Mr. Lim Chee Keong 15 years experience

Financial Director Mr. Danny Tan 12 years experience

General Manager Mr. Woo Kin Loon 42 years experience

We are committed to provide a conducive working atmosphere to our staffs and upgrading the quality of our manpower. We are committed to improve our products in terms of quality, reliability and cost-effectiveness in order to increase our competitiveness in the market. JUST

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To develop our own identity by continually striving to innovate, create, and produce systems and machines with emphasis on Mean-Time-Between-Failure (MTBF) to satisfy and suit our customers.

Dealing with all sorts of enginnering works such as designing machines and systems. Providing maintenance works to clients. One of their most notable client is Sunway Lagoon Water park. JUS [IC Main customers: 1. Daitron (M) Sdn. Bhd. 2. NRS Machinery and Fabrication Works Sdn. Bhd. 3. Zinc Alu Die Castings 4. Fonterra Brands 5. Tan Chong Motors Assemblies 6. Auto Parts Manufacturer 7. Sugihara Grand Carpet 8. PHN Auto 9. Exedy (Malaysia) Sdn. Bhd. 10. GKN Driveline (M) Sdn. Bhd. 11. Sunway Lagoon Resort 12. Sunchirin Industries (M) Bhd.

To carry out a survey on workers welfare, workplace environment and other employee related problems. Detailed information about the problems faced by the company currently will also be provided to the company. Suggestions in improving the welfare and the existing working environment the workers will be provided to Kainos Engineering Sdn Bhd.

Group picture with Mr Woo Kin Loon

Interview with Mr Woo Kin Loon First Visit

Information derived from this interview: a) Career Background He made personal statement regarding himself which he stated that retirement was never in his mind at all because he is passionate about machine and business management. He had 20 years of experience in engineering industry. b) Financial management problem

As for the background of the company, during start-up phase, the company scale up rapidly however there is no cash flow forecasting to develop sustainable and profitable business.

They took up one year to discover certain customers debt was not paid up. Debt recovery was a painful effort for them especially when they realized more customers did not pay up on time. Tools, equipment and facilities are bought in ad hoc basis.

c) Business Strategies -Since company couldnt afford to employ salesman as it was not cost effective for a small enterprise, therefore he utilized existing clients of the company to spread their company name through word of mouth. -Build trust culture among employees and clients through open communication policy. Employees are able to channel their dissatisfaction to him personally.

d) Definition of successful business

Corporate game is a game design by the Western countries, however this is not the case for Asian countries. Thus he did not plan to have the company being public listed as being a private company does not mean it does make lower profits than public listed company. e) Future planning He plans to implement retirement benefit for the workers which pay base on productivity. Workers will have life insurance. Currently, supervisor level have medical card, and all worker have accidental insurance.

f) Employment plan He told us that the first criterion of recruitment is loyalty of the employee towards the company. This is because loyalty enables the company to plan and expand their business activity in long term and at the same time allows the company to plan in financial aspect for the workers.

g) Corporate Responsibility
He promotes recycling of papers in the company which the staff are prohibited to throw papers into dustbin.

h) Intellectual Property
He mentioned that he did not believe in the intellectual property right and every businessman has their own strategies.

Explanation by manager on how the company operates

Second Visit - Observation

This visit is on 16 March 2013. Below are the information and issues derived from this visit. Company Information

a) business activities( main and subsidiary)

designing machine welding machine fabrication maintenance of machine

b) Manpower 10 locals and 8 foreigners. As to the local workers, four of them are from Sabah and five of them are engineers Foreign manpower holds no qualification ranging from skillful to semi-skillful. c) Working time Workers work both on weekend and weekday. Below are the working time. Weekday 8.30am to 5.30pm Weekend 8.30am to 4.30pm d) Intellectual Property We were told by the manager that no any patent application to the relevant authority for all machine designs made by them. However, they insert the companys trademark on every nut and bolt of the machines and every designing software programme is secured by password.

Observation of Workplace Issues a) Safety

Tools are not properly arranged, fragmented glasses are scattered all around the welding floor and most of the workers do not wear any safety boots. b) Hygiene

Toilet is dirty and smelly and the factory is dusty.

c) Facilities

Pantry and wifi connection are provided. However, no praying room for Muslim. This indirectly cause inconvenience for Muslim workers.

Issues & Problems

Salary
Very Satisfied
Satisfied

Dissatisfied

Very Diisatisfied

Problem
There is no complain on the salary of the employee

Recommendations
The company provides a very good amount of salary to the employees which proportionate to their work load There is still room for improvement in this aspect as minority of them still remains unsatisfied with the pay

Holiday and Sick Benefits

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

Problem

Recommendations

Working days are too much Progressively reduce as all of them has to work on working hours - Saturday or Saturday Sunday Meanwhile, the working Provide annual leave to the hours of Saturday are the new staff immediately after same with normal weekdays three months of probation Tend to burdens them and Increase the number of does not provide them with holidays for workers sufficient time for rest, entertainment or even spend times with their family members

Flexibility of Working Hours

Very Satisfied Satisfied

Dissatisfied

Very Dissatisfied

Safety of the Working Place

Good

Moderate

Poor

Problems
Administrative Office
The safety of the office is good. fire extinguishers are provided no dangerous equipment in the office Hence, the employees enjoy the security and safety in their office.

Recommendations
No

Problems
Factory

Recommendations
Working tools should be properly placed Adequate safety equipment should be provided - each workers should be provided goggles, helmets and safety boots Safety rules and regulations should also be provided - failure to comply will discharge the liability of the company towards the workers First aid kit should be put in certain places which can be easily seen Hazard warning sign should be put up in places which can be easily seen

Bad working tools are not placed in the proper place some of the employees are not provided with safety goggles same goes to helmet and safety boots employer also failed to provide some safety guide and regulations - no mandatory duty on the part of the employees to follow any safety rules or regulations while they are working the number of first aid kits also limited in number and not well-prepared in condition

Employee working without proper attires

Hygiene of the Working Place

Good

Moderate

Poor

Problems

Recommendations

There are two areas of working place, The factories should install open-air office and factories. ventilation to ensure fresh air in the factories so that the workers able to Hygiene of the office is good and the work more effectively and to lessen air is fresh as there are two air the respiratory problems among conditioners being installed in the workers. office. Toilets in factories should be cleaned However, the condition in the factories every single day as it is a basic is totally different with the office. The workplace necessities. floor is dusty, even some of the workers do complain that the air quality is bad.

Factory area

Administrative Office

Facilities provided by the Company

8 7
6 5 4 3 2 1 0
Toilet Employee Lounge Cafetaria

Praying Room

Problems
No cafeteria and praying room provided. The space in the employee lounge is small as it can only fits in about 2-3 people at the same time. The toilets in the factories are dirty and bad in condition.

Recommendations
provide free of charge delivery services especially for those who does not have personal transport such as foreign workers. praying room should be allocated for the Muslim as to respect others religion. Renovation of the employee lounge need to be done Toilets in the factories should be increased to a minimum of two

Toilet & Employee Lounge

Performance Indicator of Supervisor

15

10

0
Setting of Informing tactical direction of the employee about the company progress of the company

Solving external issue facing by the company

Solving internal issue facing by the company

Problems

Recommendations

The supervisor has performed Training need to be given to the moderately in respond to solve the supervisor in term of leadership as external and internal issue. excellent leadership will steer clear the direction of the company. the performance of the supervisor is satisfactory except in one aspect, The company also should devises a which is informing the employees clear management guidelines in which about the progress of the company. supervisor should be compulsorily Although there is a good interaction required to inform employees the between employer and employees, progress of the company monthly. but the supervisor is reluctant to inform the progression of the company.

Human Resource Development

10 9 8 7 6 5 4

3
2 1 0

Caring about employees

Attracting high quality employees

Retaining high quality employees

Encouraging teamwork across departments

Problems

Recommendations

No issue regarding the issue of caring The company should continue their about the employees as there is a human resource development plan as good interaction between employer it is a good plan for the company and and employees. the employees. The company facing problem to recruit high quality employees because the experienced candidates and fresh graduates are recruited with a probability of 1:1 which mean both candidates stand the same chance in getting the job. No problem in retaining high qualities employees as the salary given is high.