Вы находитесь на странице: 1из 15

Quality Management System And ISO

Presented By: Borbon, Kathlene Mabelle M. Goan Danielle Beatrice S.

Quality Management and QMS DEFINITION


Quality management is the single most important process in any organization. Quality management defines the purpose of quality for the organization it represents. Quality management is guarantees the quality in output from any organization and exists as an asset that always adds value to it.

History
Quality management started to be introduced in the late 1800s with pioneers like Henry Ford and Frederick Winslow Taylor Quality management started with the spotchecking of products as they rolled off the finish line. As a profession, quality has grown considerably, and today it ranks as a recognized profession among the other welldefined professions.

Significance
A QMS enables an organisation to achieve the goals and objectives set out in its policy and strategy. It provides consistency and satisfaction in terms of methods, materials, equipment, etc, and interacts with all activities of the organisation,

Significance
Management systems are needed in all areas of activity
Set direction and meet customers expectations Improve process control Reduce wastage Lower costs Increase market share Facilitate training Involve staff Raise morale

Methods
Modern quality management system is contained in Six Sigma, A statistical method is a highly useful method of quality control because it focuses on achieving quality in quantity

Components
The International Organization for Standardization's (ISO) technical committee has set standards on the best practices that quality management should follow.
CUSTOMER FOCUS LEADERSHIP INVOLVEMENT OF PEOPLE PROCESS APPROACH SYSTEM APPROACH TO MANAGEMENT CONTINUAL IMPROVEMENT FACTUAL APPROACH TO DECISION MAKING MUTUAL BENEFICIAL SUPPLIER RELATIONSHIP

ISO
ISO is the world's largest developer and publisher of International Standards. It is a network of the national standards institutes of 163 countries ISO is a non-governmental organization that forms a bridge between the public and private sectors. ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society.

ISO 9001
species the requirements for a QMS that may be used by organizations for internal application, certication or contractual purposes applies to the processes that create and control the products and services and organization supplies. prescribes systematic control of activities to ensure that the needs and expectations of customers are met. designed and intended to apply to virtually any product or service, made by any process anywhere in the world

ISO 9001

Setting QMS

Setting QMS
A QMS must ensure that the products/services conform to customer needs and expectations, and the objectives of the organization. Issues to be considered when setting up a QMS include its:
Design andBuild Control Deployment Measurement Review Improvement

AUDIT
Audits are carried out to ensure that actual methods are adhering to the documented procedures, whilst system reviews should be carried out periodically and systematically, to ensure the system achieves the required effect. STEPS:
Initiation Preparation Execution Report completion

Review
Content
Results of audits and Customer feedback Process and product conformity Status of preventative and corrective actions Follow up actions from previous management reviews Changes that could effect the QMS Recommendations for improvements

Outputs
Improvements to the QMS and processes Improvements of a product related to customer requirement and Resource needs

END of the Report

Thank You!
Presented By: Borbon, Kathlene Mabelle M. Goan Danielle Beatrice S.