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INTRODUCTION
HR metrics are specific measures tied to HR performance indicators. Metrics can be developed using costs, quality, time and other designated goals There are three kinds of metrics.
Importance of HR Metrics
Quantify the value of HR Guide workforce strategies Maximize HRs return on investments Provide measurement standards Show what HR contributes to business results Make the business case for HRs objectives
Why Measure?
The examples on effectiveness of the HR functions: Training ROI Absent rate Turnover rate
1.Revenue factor: It indicates the effectiveness of company operation with the use of
the employees as their human capital.
2. Defects rate: It indicates the number of defects products in the operation. The lower
the defect rate,the more effective the HR practices in developing companies core competency in terms of reducing cost.
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