Fundamentals of Information Systems and Systems Development Lecture 2

What do Users of Information Wants?

Management Investors Customers Employees/users Suppliers

What do Users of Information Wants?

Management
Business intelligence
Interconnectivity Improved internal control

Reduced cost

Investors
Business intelligence

Maximized profit
Efficient investment

What do Users of Information Wants?

Customers
24/7 Availability Flexibility

Speed
Quality Mobility

Supply Chain Integration

Customer Support

What do Users of Information Wants?

Employees
Ease of use

Automation
Added functionality Increased access Accountability

Suppliers
Supply Chain Integration Feedback

What does Business Wants?

Competitive Advantage!!! Higher Profits!!!

Accountants Involvement in AIS Acquisition

User Analyst Purchaser Implementer Consultant Internal Auditor External Auditor

Most Common Reasons Why AIS Acquisition Fail

Lack of senior management support for and involvement in AIS acquisition Shifting needs of users Emerging technologies Lack of standard project management and AIS acquisition methodologies

Most Common Reasons Why AIS Acquisition Fail

Failure to appreciate and act on strategic, organizational and business process changes that may be required Resistance to change Lack of user participation Inadequate testing and user training

 Underestimation of time to complete the project Inadequate attention by senior management Underestimation of necessary resources Underestimation of project size and scope Inadequate project control mechanisms Changing systems specification Inadequate planning

Most Common Blunders in Project Management Leading to IT Project Failures

Project Management Framework to Support IT Project

User participation in defining and authorizing the project Assignment of appropriate staff to the project, along with specific definitions of their responsibilities and authorities A clear written statement of the project nature and scope A feasibility study that serves as the basis for senior management approval to proceed with the project

Project Management Framework to Support IT Project

A project master plan, including realistic time and cost estimates, to facilitate the project A risk management program to identify and handle risk associated with each project Division of the project into manageable phases. The phases are further subdivided into steps and steps into tasks. Documentation and approval of work accomplished in one phase before working into the next phase