Management V.

S Leadership

The Leader

The Manager

Which is more important?

What are the key skills of each type?

Manage things

&
Lead people
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 Leadership role: applies to people by provide inspiration, create

opportunities, energize people, and make key choices ; sending a value standard messages to people which they then follow or use.

If you want to lead employees to very high performance, treat them with great respect and not like robots, thus leading them to treat their work, their customers, each other and their bosses with great respect.

Management role: is how to (planning, organizing, directing,

reporting, budgeting). Actually it is focused on effective deployment of resources, systems, and processes, to make things happen and keep work on track; to supervise endless details and engage in complex interactions that are routinely part of any development...

Management
Based on facts Finds answers Solves problems

Leadership Based on ideas Rises questions Creates challenges

Learns via training

Tactical, short-term horizon Goal orientation Narrow and more limited Running an organization

Learns through experience

Strategic, long-term perspective Feeds the imagination Seeks alternatives inspiring people to run an organization

Management Skills Territory management Budgeting Sales meetings Performance evaluation Recruiting/selecting Training Record-keeping Time management Leadership Skills Motivation Recognition Coaching Rewarding Counseling Creating

People Skills
Verbal & non-verbal communication skills Relationship skills

Subject
Acting Essence Focus Seeks Approach Decision Power

Manager
Doing things right Stability Managing work Objectives Plans detail Makes Formal authority

Leader
Doing right things Change Leading people Vision Sets direction Facilitates Personal charisma

Appeal to
Energy Persuasion Likes Wants

Head
Control Tell Action Results

Heart
Passion Sell Striving Achievement

Conflict
Direction Truth

Avoids
Existing roads Establishes

Uses
New roads Seeks

Leaders
Provide Vision Seeks Opportunities Inspire Creativity Do Right Things

Synergy
Empowerment Achievements Teamwork Innovation Effectiveness

Managers
Provide resources Reduce Risks Coordinate Provide Structure Do Things Right

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Communication is the bridge between effective management and leadership

Values Ability Motivation

Mission Vision Goals

Communication Team- Creatibuilding vity Ethical Diversity Decision- Mgmt. making

Business Functional Areas

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 Key concept:
Management is working in the system, leadership is working on the system.

Managers gain authority by position, leaders gain it by influence & character.

Every manager should be a leader, and every leader must know management.

Both Leadership and Management Functions are important to maximize the opportunities for success.

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Questions

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