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Welcome to our presentation of

Strategic Capability
Janine Thämlitz
Birendra Shrestha
Nathaly Curie
Andreas Brinkhoff
Presentation
overview

Starbucks


Value chain


Benchmarking


SWOT
Starbucks
History and facts

Founded in 1971 in Seattle


1982 Howard Schultz joined


In 1990s expansion US & other parts of the world


Annual growth 25 % since 1993


15 000 stores, 43 countries, $9.4 billion turnover
Value chain
“A value chain describes the
categories of activities within and
around an organization, which together
create a product or service”
Johnson,Scholes & Whittington
pg.110
Value chain

Micheal E. Porter, 1985


Benchmarking
Benchmarking

Source: Benchmarking. http://www.time.com/time/business/article/0,8599,1702277,00.html, Retrieved April,2009.


SWOT analysis –
Strengths & Weaknesses
SWOT analysis –
Opportunities & Threats
Strategic Capability
Management

Key principles of Starbucks concerning HR


Targeted training & development


Develop people's awareness
Questions for you!

How can you assess strategic capability?
Questions for us?

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