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Strategic Capability
Janine Thämlitz
Birendra Shrestha
Nathaly Curie
Andreas Brinkhoff
Presentation
overview
Starbucks
Value chain
Benchmarking
SWOT
Starbucks
History and facts
Founded in 1971 in Seattle
1982 Howard Schultz joined
In 1990s expansion US & other parts of the world
Annual growth 25 % since 1993
15 000 stores, 43 countries, $9.4 billion turnover
Value chain
“A value chain describes the
categories of activities within and
around an organization, which together
create a product or service”
Johnson,Scholes & Whittington
pg.110
Value chain
Targeted training & development
Develop people's awareness
Questions for you!
How can you assess strategic capability?
Questions for us?