MANAGEMENT CONTROL SYSTEM Of Infosys Technologies Limited

By AKSHAY KAMBLE

Management Control System

Is the process of evaluating, monitoring and controlling the
various sub-units of the organization so that there is effective and efficient allocation and utilization of resources in achieving the predetermined goals Management Control System (MCS) is a system which is an aggregate of machines and people that work toward a common objective Management Process: MCS process involves three interrelated activities Communication, Motivation and Evaluation

Infosys Technologies Limited ( Infosys)

Infosys, started in 1981 by seven people with US$ 250, is today a
global leader in the "next generation" of Information Technology (IT) and Consulting, with revenues of US$ 6.604 billion Infosys defines, designs and delivers technology-enabled business solutions for Global 2000 companies Infosys has a global footprint with 64 offices and 65 development centers in India, US, China, Australia, Japan, Middle East, UK, Germany, France, Switzerland, Netherlands, Poland, Canada and many other countries.

MCS at ( Infosys)
Infosys had become too big to carry on without modifying the
existing structure so the concept of decentralization was brought in. The company was divided into IBUs (India Business Units), each IBU concentrated on a particular sector and this made the company more customer-focused Managers of each IBU were empowered to take decisions to further the IBUs prospects and within each IBU the project matrix structure was carried forward which helped to take quick decisions

Goals at Infosys
1. Customer Delight: A commitment to get up to customer expectations. 2. Leadership by Example: A commitment to set standards in business and transactions and be an example for the industry and our own teams. 3. Integrity and Transparency: A commitment to be ethical, sincere and open in their dealings. 4. Pursuit of Excellence: A commitment to strive relentlessly, to constantly improve themselves, their teams, their services and products so as to become the best.

Organization Strategy at Infosys

Infosys has adopted a client-focused strategy to achieve

growth.

Focuses on limited number of large organizations throughout

world.

Management at Infosys

Infosys recognizes the importance of staffing, the value of its human resource. So they put lot of attentions towards their assets. They have: Long working hours

High variable salary Stiff dress code policy Low package than industrial average. Reward system for overtime pay, merit par & skilled based
pay.

Challenges at Infosys

MNCs like Accenture, IBM Global Services, and Electronic Data

Systems have started operating from India.

The entry of multinationals has put pressure on Infosys in terms of

retaining talented manpower.

Infosys faced stiff competition from other Indian IT companies which

were adopting new structures.

Conclusions
Adopting both formal control systems like planning, budgeting
and reporting and informal control systems like goal oriented behavior will lead to improvement in productivity

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