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Objectives
1. Understand the relationships among the legal,
ethical and moral laws.
2. Comprehend the professional responsibilities of
managers.
3. Be able to demonstrate the benefits of ethical
management for managers, as well as
organizations.
4. Apply ethical tests to management actions.
Can ethics be taught to managers?
An increasing demand for training in the field of
management ethics for supervisors and managers.
– Prevalent in training and education segments of
the hospitality and tourism industry.
Proactive Managers:
1.
Take charge of personal and professional destiny—they are not victims.
2.
Are mission driven to align their personal goals with organizational goals.
3.
Seek long-term outcomes, not short-term profits or other forms of
gratification.
4.
Are empathetic listeners who care about the needs of others, especially
their staff.
5.
Seek win/win/win for others, themselves and the organization.
6.
Are synergistic by being team stewards.
7.
Are spiritually, mentally, physically, emotionally, and socially balanced—
hence they are holistic beings in search of self-actualization.
Moral Audits
2. Ethical Relativism
– “Situational ethics” or ethic of convenience
• Justify their actions in some manner
– “Everyone does it”
• Involves actions that are contrary to universality
Ethical Tests