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Management Information Systems

Faculty : Badri Krishnan

Recap - Why MIS


MIS Management Information System Complements the understanding & execution of Management / Strategy. Managerial Efficiency Implement Strategy & Controls. Make org processes efficient

Course Objective
Context of MIS in the Organization An Introduction to the Technology basics (largely Self study & Assignments) Appreciation of the challenges affecting MIS. Developing a Process Approach to MIS

The MIS Framework

What is : M Management I Information S - System

Sy ste m Ap pro ac h: Fu ncti on al Or ga niz atio n Pro ces s

Technology: BPR : Hardware + Communication Software System, Application

The MIS Framework

Ma rke tin g Financial Information Systems Inf or ma tio n Sy ste ms

Purchasing Information Systems

Production Information S

The MIS Framework

Pla nni ng an Other Systems MI + Decision Support Systems S

M Management I Information S Systems

Customer Service : Managiing & facilitating the customer experience

CRM Analytics : Mining the ideal customer Max profit Lowest cost Hi lifecycle value

Maximize Lifetime Value

Feeds to: Market Strategy Product Strategy

M Management I Information S Systems


Management : The Functions Planning
Establish Org / business goals Develop Strategies to achieve goals Design the Org Stru to achieve business goals Implement the Structure Acquiring Resources Evaluating performance Controlling / optimizing the resources Improving efficiency & effectivemness. Motivating the Org towards business goals Reinventing the business goals, stru

Organizing

Controlling

Leading

M Management I Information S Systems


Information Is the data that enables the execution of Managerial Org functions.

M Management I Information S Systems


System An integrated, step by step approach (comprising several componensts, ) that integrate / interact to achieve a particular task / function / goal. Systems can have Sub Systems Systems may interface (connect) with other systems to achieve their objective.

M Management I Information S Systems


Defined A System that uses the Information required / available in an organization to achieve Management goals. An integrated, step by step approach (comprising several componensts, ) uses the Information available to achieve a particular Management function.

M Management I Information S Systems

What it is not

A set of computers A bunch of information A system need not have anything to do with computers at all. Eg a set of computers, with separate files with Customer, price, order information is not an MIS.

The MIS Framework

What is : M Management I Information S - System

Sy ste m Ap pro ac h: Fu ncti on al Or ga niz atio n Pro ces s

Technology: BPR : Hardware + Communication Software System, Application

Systems Approach
Functional View of the Organization

Accounting Market Research Product Development Procurement

Manufacturing

Sales

Distribution

Systems Approach
System View of Sales

Systems Approach
Process View of the Organization..

Next Session..

What is : M Management I Information S - System

Syste m Appr oach: Functi onal Organ izatio n Proce ss Organ izatio n

Technology: BPR : Hardware + Communication Software System, Application

ASSIGNMENT

MIS Technology Assignment.


The entire piece around technology will be a Self Study Assignment 1 (Individual) History & development of MIS
Handwritten Not more than 2 pages I want to see original content Dont just copy stuff think, understand, put it in your own perspective. I will double the score for Unique Perspectives) Total value in Course eval 5 marks. ( If unique you can get 10 out of 5 )

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