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Course Objective
Context of MIS in the Organization An Introduction to the Technology basics (largely Self study & Assignments) Appreciation of the challenges affecting MIS. Developing a Process Approach to MIS
Production Information S
CRM Analytics : Mining the ideal customer Max profit Lowest cost Hi lifecycle value
Organizing
Controlling
Leading
What it is not
A set of computers A bunch of information A system need not have anything to do with computers at all. Eg a set of computers, with separate files with Customer, price, order information is not an MIS.
Systems Approach
Functional View of the Organization
Manufacturing
Sales
Distribution
Systems Approach
System View of Sales
Systems Approach
Process View of the Organization..
Next Session..
Syste m Appr oach: Functi onal Organ izatio n Proce ss Organ izatio n
ASSIGNMENT