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Behavior
The Person
• Skills and
attitudes The Environment
• Personality • Organization
• Perception • Work Group
• Attribution • Job
• Attitudes • Personal life
• Values
• Ethics
Behavior
Managers need to know about personality
characteristics in order to understand and
appreciate the differences in employees
and how it affects their performance at
work.
PERSONALITY CHARACTERISTICS IN ORGANIZATION
1. Locus of Control
An individual’s generalized belief about internal
control (self-control) versus external control (control
by the situation or by others)
2. Generalized self-efficacy
A generalized belief about one’s own capabilities to
deal with the events and challenges in life.
1. Self- Esteem
An individual’s general feeling of self-worth.
High self-esteem person have positive feelings
about themselves, recognizes their strength and
weaknesses and believes that strength is more
important than weaknesses. They perform better and
are more satisfied with their job.
Low self-esteem person view themselves negatively.
They are strongly affected by what other people think
of them.
Managers should encourage employees by giving
appropriate challenges and opportunities for success.
PERSONALITY CHARACTERISTICS IN ORGANIZATION
4. Self- Monitoring
The extent to which people base their behavior on
cues from other people and situations.
• Projective Test
A personality test that reveals an individual’s
response to abstract stimuli.
Reliability? Low.
Why? The person may look at the same
picture and see different things at
different times.
Biases in interpreting the result.
How can we measure Personality?
• Behavioral Measures
Observing individual’s behavior in a controlled
situation.
Ex. Person’s sociability. The assessor counts the
number of times that the person approach a
stranger at a party.
Problem? Observer’s ability to stay focused and
interpretation. Also, the person being
observed may behave differently aware that
he/she is being observed
How can we measure Personality?
• Self-Report Questionnaire
Answering series of questions usually in a
agree/disagree, true/false format