POWER POINT PRESENTATION ON COMPETENCY

SUBMITTED TO: Prof. Sushma Khanna

SUBMITTED BY: Saumya Garg Puraskar Ranjan Ishank Khare Nihar Ranjan Mandeep Singh Agha Murtuza Hussain

COMPETENCY?
Competencies are the characteristics of a manager that lead to the demonstrations of skills and abilities, which result in effective performance within an occupational area. Competency also embodies the capacity to transfer skills and abilities from one area to another. - Hogg B, 1989

 NAME- MANTRA HISTORY-Date of foundation 30th August 2000 MISSION- If there is a solution ,well deliver it, if there is none ,well create one VISION- We want to be the best pioneer in the HR consultancy field SIZE- 275 employees LOCATION- Jhansi (Uttar Pradesh) PRODUCT- HR Consultancy Services

JOB DESCRIPTION
JOB TITLE-: VP-HR UNIT-: 1 DEPARTMENT-: HR/IR PRESENT ROLE-: VP-HR STAFF NUMBER-: 200 NAME OF THE REPORTING OFFICER- Nihar Ranjan (Head of HR/IR) MAIN OBJECTIVES OF THE JOB-: 1.) He/She will be the central HR Business Partner for the board management, 2.) Developing policy, and coordinating human resources activities such as :a.) employment, b.) compensation, c.) employee relations, d.) benefits, training and employee services

JOB DESCRIPTION(Contd.)
MAIN DUTIES & RESPONSBILITIES OF THE JOB- Identifies and interprets legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance - Guides management on legislative changes affecting personnel programs - Serves as an employee advocate and advisor to management on personnel policy and program matters, making appropriate recommendations to management - Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety and ethical compliance - Consults with and counsels management and human resources staff to ensure that policies, programs and procedures comply with equal employment opportunity legal provisions and support the organization's affirmative action initiatives - Supervises the administration of the performance review and salary

JOB DESCRIPTION(Contd.)
Supervises the administration of the benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence and employee assistance Analyzes wage and salary reports and data to determine competitive compensation plan Prepares personnel forecast to project employment needs Prepares budget of human resources operations, and accountable for budgetary responsibilities of both compensation and benefits programs Initiates and develops new programs in accordance with overall company objectives and philosophy Negotiates contracts and/or fee schedules with benefit providers, search firms, newspapers, community based employment referral services, relocation services and agencies representing temporary and contract workers Confers with supervisory personnel, human resources staff, legal counsel and employees to investigate, document and resolve alleged violations of law and charges of discrimination or harassment Prepares report of findings and makes recommendations to the senior management

JOB DESCRIPTION(Contd.)
CRITERIA FOR AN EFFECTIVE PERFORMANCE - You bring a Bachelor's degree in a related field or equivalent experience and training. Master's or MBA degree is preferred. - You will bring a minimum of 10+ years of human resources or related experience, including broad based management and supervision.- Integration and cultural / change management skills are highly desirable. - Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Certified Employee Benefits (CEBS), Certified Human Resources Professional (CHRP) or a Certified Compensation Manager (CCM) certificate is highly desirable.- Fluent in English is essential, additional languages an advantage

COMPETENCY & BEHAVIORAL INDICATOR

Analytical & Problem Solving Uses a combination of logic, analysis, experience, wisdom, and methods to solve problems Probes appropriate sources for relevant information and answers to key questions Demonstrates persistence and skill in gathering information Has solutions and suggestions that are effective in addressing the problem at hand Involves others in the thinking and decision-making process Can see hidden problems Looks beyond the obvious and doesnt stop at the first answe

COMPETENCY & BEHAVIORAL INDICATOR

Business Acumen Knows how business works, especially regarding business, i.e., how acquires resources and makes money, how uses money and its resources and the interrelatedness between the schools colleges and divisions Knows how his/her position fits into the overall Organizational structure Knows how his/her job relates to WSUs strategic priorities Communication Writes clearly and succinctly in a variety of communication settings and styles Uses correct grammar, in written and oral communications and correct punctuation and spelling in written communication Can effectively get the message across either orally or in written form

COMPETENCY & BEHAVIORAL INDICATOR

Dealing with Change Effectively copes with change and shifts gears comfortably Decides and acts without having the total picture Handles risk and uncertainty comfortably Accepts changing priorities and work assignments Initiative Taking Is proactive Works to solve problems only involving leadership when necessary Takes advantage of opportunities Asserts own influence over events to achieve goals Follows through to ensure successful completion of projects

COMPETENCY & BEHAVIORAL INDICATOR

Organizational Agility Understands the origin and reasoning behind key policies, practices, and procedures Understands the culture of the university and acknowledges institutional politics as a reality Relates well to and regularly interacts with both authority figures and peers Maneuvers smoothly through complex political situations Identifies where the land mines are and plans his or her approach accordingly Time Management Accurately scopes out length and difficulty of tasks and projects Breaks down work into process steps Develops schedules for completions of tasks Realistically estimates time and resource requirements on projects Anticipates and adjusts for problems and roadblocks Measures performance against goals Effectively shifts priorities and multi-tasks on projects Consistently meets deadlines

COMPETENCY & BEHAVIORAL INDICATOR

Teamwork Responds and relates well to peers and to those in positions of authority Is seen as a team player, and is cooperative Looks for common ground, and solves problems for the good of all Represents his or her own interests and yet is fair to other groups Encourages collaboration and seeks feedback Can be candid with peers is confident, relaxed with and well-regarded by peers Demonstrates respect for others Leadership Skills Creates a climate in which people want to do their best Can motivate many kinds of direct reports, team or project members Can assess each persons hot button and use it to get the best out of him/her Pushes tasks and decisions down Empowers others Invites input from each person and shares ownership and visibility Makes each individual feel his/her work is important

JOB DESCRIPTION(Contd.)
Job Title: General Manager Unit- 1 Department- Marketing & PR Staff Number- 275 Reports to the board of directors Position Objective - To direct, promote, and coordinate the operations of the cooperative in a manner that will optimize the cooperatives market share and savings, improve the cooperatives efficiency, help achieve the cooperatives mission and goals, and result in outstanding customer service. Position Responsibilities:- The general managers responsibilities involve supervision, public relations, marketing, profitability and sales, service, reporting, capital requirements, and other duties as assigned by the board of directors - The general manager will maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative.

JOB DESCRIPTION(Contd.)
- Supervision Supervision involves developing and communicating cooperative goals and results to personnel; selecting, supervising, and supporting the employee team; and upholding cooperative policies. Develop and communicate cooperative goals and results to all personnel Select, supervise, and support the employee team Uphold cooperative policies - Public Relations - Marketing - Profitability and Sales Establish and achieve profitability goals Establish and achieve profitability goals Increase market share through regular sales efforts - Service - Reporting

COMPETENCY & BEHAVIORAL INDICATOR

Accountability/Managerial Courage Provides current, direct, and complete reinforcing and corrective feedback to others Lets people know where they stand Faces up to people problems with any person or in any situation quickly and directly Is comfortable taking negative action when necessary Timely Decision Making Makes timely decisions, given the necessary information Makes decisions in a timely manner, even with incomplete information Will make a quick decision when required Thinks well on his/her feet

COMPETENCY & BEHAVIORAL INDICATOR

Creativity & Innovation Works to invent new ideas Strives to be creative Challenges the usual way of doing things Easily makes connections among previously unrelated notions Customer Focus Commits to meeting the expectations and requirements of internal and external customers Responds to customer problems in a timely manner Looks for ways to exceed customers expectations Makes decisions that demonstrates an understanding of customers needs Gets firsthand customer information, and assesses it to measure customer satisfaction Builds and maintains effective relationships with customers, and gains their trust and respect

COMPETENCY & BEHAVIORAL INDICATOR

Job/Functional Skills Has and uses the required functional and technical knowledge and skills necessary to do his or her job Chooses appropriate tools or technology for tasks Experiments with new processes, tools, or technologies to determine applicability Understands facts and information related to assignments, including department and University policies Has the capability and knowledge base to share technical skills with others Provides opportunities for others to learn technical skills and concepts