Problems In case

Substantial drop in sales. Employee sissatisfaction and poor working environment. High attrition rate. Apparent leadership. Improper attention towards marketing and sales of the products that company represents. Extra time spent on resource and training.

Underlying Cause of problems

The leadership is incapable of understanding the nitty-gritty of the business. Possible leadership tussles within the managerial cadre of the company after Mr. Crows death. Another possible cause may be the lack of understanding between the technical staff and the company leadership.-: Thinking Gap between the leadership and technical staff Poor performance of the company Drop in sales and market share