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Chapter 12
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Learning Objectives
Define the term career, and explain the roles involved in career management and development Explain the effect that the new employment relationship is having on career management Describe how models of life and career development enhance our understanding of careers
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Learning Objectives 2
Explain what is involved in career management and describe several models of career management Describe five career management practices Describe four issues that affect career management Understand what is involved in designing a career management program
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Careers
Study of careers and how they develop is one of the most active areas of inquiry in the social sciences Psychologists, educators, sociologists, economists, and management scholars all seek to understand how a person selects, works within, and makes decisions to change the focus of his or her working life
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Changes in Environment
Environment that has been typified by
rapid change increased competition globalization an employment relationship that is less loyalty based flatter, less hierarchical organizational structures
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We cant expect your undying loyalty, and we arent even sure we want it
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Overall, the concept of a boundary-less career, that is, a career not bound to one organization or profession, has become popular
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What Is a Career?
Career means many things to many people
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Status of a profession. Some use the term career to separate the professions, from other occupations
The lawyer is said to have a career, while the carpenter does not
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Career Defined
A career is best described broadly as
the pattern of work-related experiences that span the course of a persons life This definition includes both
objective events, such as jobs subjective views of work, such as the persons attitudes, values, and expectations
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Career Choice
The job and occupational choices an individual makes during a career are determined in large part by
forces within the individual, the organization other external forces
(e.g., society, family, the educational system)
The individual is driven toward particular job choices by his or her skills, knowledge, abilities, attitudes, values, personality, and life situation
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Career Development
An ongoing process by which individuals progress through a series of stages, each of which is characterized by a relatively unique set of issues, themes, and tasks
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Career Planning
A deliberate process of
becoming aware of self, opportunities, constraints, choices, and consequences identifying career-related goals programming work, education, and related developmental experiences to provide the direction, timing, and sequence of steps to attain a specific career goal
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Career Management
An ongoing process of
preparing implementing monitoring career plans
Undertaken by the individual alone or in concert with the organizations career systems
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SOURCE: Hall, D. T. (1986). An overview of current career development theory, research, and practice. In Hall, D. T., and associates (eds.), Career development in organizations (4), San Francisco. Copyright 1986 by Jossey-Bass, Inc. This material is used by permission of John Wiley & Sons, Inc.
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Stage of Development (Issue) Basic trust versus mistrust Autonomy versus shame and doubt Initiative versus guilt
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Puberty & Adolescence Young Adulthood Middle Adulthood Maturity
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Late adulthood
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Mid-life transition 40 Settling down 33 Age 30 transition 28 Entering the adult world 22 Early adult transition 17 (Childhood and adolescence) Preadulthood
Middle adulthood
Early adulthood
SOURCE: From Levinson, D. J., Darrow, C. N., Klein, E. B., Levinson, M. H., & McKee, B. (1978). Seasons of a mans life. New York (57). Copyright 1978 by Daniel J. Levinson. Reprinted by permission of Alfred A. Knopf.
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A Five-Stage Model
Table 12-2
SOURCE: From Career Management 3rd edition by Greenhaus. © 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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A Five-Stage Model
Table 12-2
Organizational Entry
Typical Age Range: Initially 1825; then variable Major Tasks: Obtain job offer(s) from desired organization(s) Select appropriate job based on accurate information
SOURCE: From Career Management 3rd edition by Greenhaus. © 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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A Five-Stage Model
Table 12-2
SOURCE: From Career Management 3rd edition by Greenhaus. © 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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A Five-Stage Model
Table 12-2
Mid-Career
Typical Age Range: 40 - 55 Major Tasks: Reappraise early career and early adulthood Reaffirm or modify The Dream Make choices appropriate to middle adult years Remain productive in work
SOURCE: From Career Management 3rd edition by Greenhaus. © 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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A Five-Stage Model
Table 12-2
Late Career
Typical Age Range: Major Tasks: 55 - retirement Remain productive in work, Maintain self-esteem Prepare for effective retirement.
SOURCE: From Career Management 3rd edition by Greenhaus. © 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Expert
A devotion to an occupation; focus on building knowledge and skill within a specialty; little upward movement in a traditional hierarchy, more from apprentice to master; motivated by desire for competence and stability; rooted in the medieval guild structure
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Transitory
A progression of frequent (three to five years) moves across different or unrelated jobs or fields; untraditional; motives include variety and independence
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Fig 12-3
Need to make decision
Career exploration A
Goal setting C
Career appraisal H
Strategy implementation E
Strategy development D
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning:www.thomsonrights.com. Fax 800-730-2215.
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Model Characteristics
Model represents an ideal career management process:
the way people should conduct career management not a description of what the typical person actually does
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career exploration awareness of self and environment goal setting strategy development strategy implementation progress toward the goal feedback from work and non-work sources career appraisal
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Career exploration.
Career exploration involves gathering information about ones self and the environment
This awareness of self and environment can lead the individual to set or revise career goals, or strategies
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Goal setting.
A career goal is an outcome the individual decides to try to obtain
Such goals may be specific (e.g., I want to become a partner in my accounting firm by age 35) or general (e.g., I want to be a successful and respected chef)
To the extent career goals are based on an awareness of the self and environment, they are likely to be realistic
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Strategy development
A career strategy is an action plan for accomplishing the career goal
Includes the actions that should be carried out and a timetable for performing them The strategy will be more effective if it is based on realistic self-awareness and environmental awareness
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Strategy Implementation
Strategy implementation involves carrying out the strategy the individual has developed Following a realistic strategy as opposed to acting without a clearly defined plan increases the likelihood of attaining the career goal It is easier to get where you want to go if you have a plan to follow Strategy implementation can lead to progress toward the goal and feedback from work and non-work sources
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Career appraisal
Feedback and information on progress toward the career goal permit the individual to appraise his or her career This appraisal leads to reengagement in career exploration the career management process continues with another cycle of activities
SOURCE: From Career Management 3rd edition by Greenhaus. 2000. Reprinted with permission of South-Western, a division of Thomson Learning: www.thomsonrights.com. Fax 800-730-2215.
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Supervisor or line manager Human Resource staff Specialized counselor internal external Senior career advisors
SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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Assessment centers
SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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F. Development programs
Tuition reimbursement In-house T&D programs External seminars and workshops Employee orientation programs Job rotation
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SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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SOURCES: Adapted from Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a world-class workforce (p. 22). San Francisco: Jossey-Bass; Lemire, L., Saba, T., & Gagnon, Y.-C. (1999). Managing career plateauing in the Quebec public sector. Public Personnel Management, 28(3), 375391; Baruch, Y., & Peiperl, M. (2000). Career management practices: An empirical survey and implications. Human Resource Management, 39(4), 347366.
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Programming
This stage provides support for implementing the career strategy
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Specific Counseling
Counseling can be used for
Employees continuing employment Employees who are
approaching retirement about to be laid off terminated
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Outplacement Counseling
Outplacement counseling focuses on assisting terminated employees in making the transition to a new organization
can focus on job search skills, stress management, and career planning most likely to be performed by a counselor who is not an organization member
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Pre-Retirement Counseling
Pre-retirement counseling and workshops involve
activities that help employees prepare for the transition from work to non-work
Retirement is often filled with great uncertainty on both the personal and the financial level Pre-retirement counseling programs typically involve discussions about financial planning, social adjustment, family issues, and preparing for leisure activities
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Career Path
Sequence of jobs, usually involving related tasks and experiences, that employees move through over time Together with job descriptions and job specifications, these paths can aid the employee in developing a career strategy
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Potential Ratings
Similar to employee performance evaluations Focus on future potential instead of current performance
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Assessment Center
Small groups of employees perform a variety of exercises while being evaluated by a group of trained assessors
simulations, role plays, group discussions, tests, and interviews should measure relevant skills and aptitudes for a given position
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Succession Planning
Done for upper-level management positions Requires senior managers to identify employees who should be developed to replace them Goal of the process is one of creating a cadre of individuals who have the competencies needed to work as part of a senior management team
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Developmental Programs
Job rotation
involves assigning an employee to a series of jobs in different functional areas of the organization
Mentoring
a relationship between a junior and senior member of the organization that contributes to the career development of both members
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Concerns in Mentoring
Cross-Gender Issues Racial Issues
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Cross-Gender Mentoring
Concern exists between the parties about intimacy and sexual attraction There is an inclination for men and women to rely on sex-role stereotypes Dissatisfaction with the role-modeling aspect of the relationship may be felt The relationship is subject to public scrutiny
e.g., jealous spouses, office gossip
Racial Issues
Black protgs with white mentors reported
less satisfaction with the mentoring relationship less support than did members of same-race mentoring relationships
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2. Core components of the program (objectives, guidelines, training and education, communication strategy, monitoring and evaluation, and coordination) should be designed for effectiveness rather than expediency 3. Voluntary participation and flexible guidelines are critical to success
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1. Career resilience.
The extent to which people resist career barriers or disruptions affecting their work. This consists of self-confidence, need for achievement, the willingness to take risks, and the ability to act independently and cooperatively as appropriate.
2. Career insight
The extent to which people are realistic about themselves and their careers and how these perceptions are related to career goals. This includes developing goals and gaining knowledge of the self and the environment.
3. Career identity
The extent to which people define themselves by their work. This includes involvement in job, organization, and profession and the direction of career goals (e.g., toward advancement in an organization).
SOURCE: From London, M., & Mone, E. M. (1987). Career management and survival in the workplace (p. 54). San Francisco: Jossey-Bass.
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Career Plateau
A career plateau has been defined as the point in a career where the likelihood of additional hierarchical promotion is very low
A traumatic experience for many employees Accompanied by feelings of stress, frustration, failure, and guilt
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1. To support career resilience a. Build employees self-confidence through feedback and positive reinforcement b. Generate opportunities for achievement c. Create an environment conducive to risk taking by rewarding innovation and reducing fear of failure d. Show interpersonal concern and encourage group cohesiveness and collaborative working relationships
SOURCE: From London, M. (1991). Career development. In Wexley, K. N., & Hinrichs, J. (Eds.), Developing human resources (pp. 5 159). Washington, DC: BNA Books.
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2. To enhance career insight: a. Encourage employees to set their own goals b. Supply employees with information relevant to attaining their career goals c. Provide regular performance feedback
SOURCE: From London, M. (1991). Career development. In Wexley, K. N., & Hinrichs, J. (Eds.), Developing human resources (pp. 5 159). Washington, DC: BNA Books.
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3. To build career identity a. Encourage work involvement through job challenge and professional growth b. Provide career development opportunities, such as leadership positions and advancement potential c. Reward solid performance through financial bonus
SOURCE: From London, M. (1991). Career development. In Wexley, K. N., & Hinrichs, J. (Eds.), Developing human resources (pp. 5 159). Washington, DC: BNA Books.
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Career Plateauing
Is more complex than previously thought. HRD professionals should
assess whether employees are plateaued by determining employees perceptions of the extent to which their careers are stalled attempt to identify the reasons for the plateau tailor the action used to resolve an employees problem according to the cause of the plateau
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Some Options
Development resource center Support for lifelong learning activities
tuition reimbursement for relevant courses in-house seminars
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Enrichment
Career Development without Advancement
certification programs and mastery paths that specify selection criteria and identify performance expectations training requirements to move through various levels of expertise within a job retraining programs job transfers or rotation
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Identify Needs 1. Link career development to business strategy 2. Align employee and organization needs
SOURCES: Based on Leibowitz, Z. B., Farren, C., & Kaye, B. L. (1986). Designing career development systems. San Francisco: JosseyBass, and Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a worldclass workforce. San Francisco: Jossey-Bass.
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SOURCES: Based on Leibowitz, Z. B., Farren, C., & Kaye, B. L. (1986). Designing career development systems. San Francisco: JosseyBass, and Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a worldclass workforce. San Francisco: Jossey-Bass.
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SOURCES: Based on Leibowitz, Z. B., Farren, C., & Kaye, B. L. (1986). Designing career development systems. San Francisco: JosseyBass, and Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a worldclass workforce. San Francisco: Jossey-Bass.
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SOURCES: Based on Leibowitz, Z. B., Farren, C., & Kaye, B. L. (1986). Designing career development systems. San Francisco: JosseyBass, and Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a worldclass workforce. San Francisco: Jossey-Bass.
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SOURCES: Based on Leibowitz, Z. B., Farren, C., & Kaye, B. L. (1986). Designing career development systems. San Francisco: JosseyBass, and Gutteridge, T. G., Leibowitz, Z. B., & Shore, J. E. (1993). Organizational career development: Benchmarks for building a worldclass workforce. San Francisco: Jossey-Bass.
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