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Interventions
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Learning Objectives
development.
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with complementary skills who depend upon one another to accomplish common purpose for which they hold themselves mutually accountable.
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Teamwork
Teamwork is work done when members
subordinate personal prominence for team. Many management theorists see team-based organization as wave of future.
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interdependence.
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OD in Practice (part 2 of 2)
Employee surveys rank Starbucks ahead of
other companies. Two reasons why people work for Starbucks: The opportunity to work with an enthusiastic team.
Simple.
Complex. Problem.
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Simple Situations
People working alone and no need to involve
others. Little team development necessary.
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Complex Situations
Information must be shared to complete task
but interaction not on deeply personal level. Some team development necessary.
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Problem Situations
Unusual and unprecedented situations having
impact outside individuals scope of influence. Requires team development approach.
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alternatives.
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Illusion of
invulnerability. Rationalization. Illusion of morality. Shared stereotypes.
5.
6. 7.
Direct pressure.
Self-censorship. Illusion of unanimity. Mind guards.
2. 3. 4.
8.
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on the Internet.
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Assessment of team made prior to training. Orientation meeting held with participants. Exercises selected to fit abilities of team. The team participates in exercises. Team reflects on process.
6.
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Contract setting.
Issue diagnosis. Role negotiation. Written role negotiation agreement.
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Role analysis. Role incumbent expectations of others. Others expectations of role incumbent. Role profile.
Natural work team - people coming together because of the related jobs. Outdoor experiential laboratory training people who work together placed in outdoor
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Role analysis technique - team development method for clarifying role expectations. Role conflict - discrepancy between role conception and others expectations.
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Team - group of individuals who depend on one another to accomplish objective. Team building - work group examines goals, structure, procedures, culture, and norms to
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Teamwork - work done by members subordinating personal prominence for good of team.
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