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Quality improves 45 to 70% Productivity increase 35 to 40% (2 to 3 years) Employee Commitment is Greater
Less absence, less turnover, less thief, less sabotage (with holding information) Self-Directed work teams reduce operating costs. (People get together in teams to reduce cost or steps.
Tom Peters says, Self-Directed Work Teams should become the basic building block or DNA of companies today.
The department head and the C.E.O. have the right of veto. However, they must give reasons and suggestions as to why they have vetoed the requests responses in 3 to 7 days.