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Review of Contractors Performance Assessment System

Objectives of Review

Enhance objectivity and transparency

Incorporate important performance criteria and raise their weightage

Current System of Assessment


Assessed by both consultants and HDBs Project Director Performance scored to be concurred by DDs and approved by Directors Contract Performance Review chaired by GDBQ with Directors to review the performance score 170 points 80 points 250 points

Assessment by consultants Assessment by HDB Total

Overview

Assessment by Consultant
Progress

of works M&E functional tests Critical C&S tests Handover inspection

Overview

Assessment by HDB
Assessment criteria Reduce weightage More guidelines set

not quantifiable

Incorporate important criteria and new initiatives HDB audits Productivity and sustainable construction initiatives
HDB

PD to assess Arch functional tests, M&E functional tests, critical C&S tests and inspection carried out by HDB

Progress of Works
Old
Progress
More than 1 months ahead of schedule Up to 1 month ahead of schedule On schedule

Score
30 27 24

Up to 0.5 month behind schedule


More than 0.5 to 1 month behind schedule More than 1 month to 2 months behind schedule More than 2 months behind schedule

18
15 12 0

Progress of Works

To allocate 5 points for meeting milestone of critical activities To reduce band and lower score for delay more than 0.5 month

Progress of Works

New
Progress of Works* More than 1 month ahead of schedule No delay and up to 1 month ahead of schedule Up to 0.5 month delay More than 0.5 month and up to 1 month delay More than 1 month and up to 2 months delay More than 2 months delay * Take into account of Contractors entitled EOT excluding exceptionally inclement weather for ease of assessment Points 25 20 16 10 5 0

Progress of Works
Timeliness in meeting critical milestones / activities
Submission and approval of ECM & SHMS Setting up and approval of timber mock up Submission of workshop drawings for cast-in windows and precast components Submission and approval of materials, method statements and trades demonstration Setting up and approval of sample units Handover of lift motor room Readiness of site for laying of services

M&E Functional Tests


(Total 6 points)
Items to Assess Electrical substation Main switchboard Lightning protection system Public lighting Unit testing TV system Fire alarm system Standby generator Refuse handling plant Booster pumping system Rainwater pumping system Waste water pumping system Ejector / divertor system Dry / wet risers system Fire hosereel system Mechanical ventilation system Leakage test for gas pipe installation Sprinkler system Water pressure test for concealed pipes Concealed stack leakage test

Electrical

Mechanical

Plumbing & sanitary

* Base on the result of worst block tested during assessment period and deduct 0.4 point for each test failure

Assessment by Consultants
S/N 1 Quality of Works Criteria Max. Score 105

Structural Works
Architectural Works M & E Works Handover Inspection Assessment 2 Management Construction Planning & Management Response to Instructions Compliance with Environmental Requirements Progress of Works Safety * 10 points for quality of timber mock up and sample units

40
39 50* 16 15 10 65 10 5 10 30 10

Assessment by HDB
Old
Description Contractors senior managements commitment Site management team Points 20 20

Use of reliable subcontractors


Innovation and initiatives

20
20

Assessment by HDB
New
Description Contractors senior managements commitment Site management team Handover inspection assessment Functional and critical C&S tests Productivity and sustainable construction initiatives HDB audit checks Points 10 10 10 10 20 20

Contractors Senior Management Commitment


Description Minimum once a month visit to site by senior management Company Quality Management System Team for CONQUAS pre-inspection & rectification Formalised system for pre-handover inspection & rectification Responsiveness to HDBs instruction in meeting project objectives Increase resources and special efforts to expedite the works Managing residents complaints Meeting safety & housekeeping and ECM objectives Commitment over and above contractual requirements in meeting project objectives Increase resources and special efforts
To mitigate delay caused by others To exceed bonus threshold for CONQUAS

Points 2 2

Use of reliable subcontractors

Site Management Team


Description Experience of site team Project Managers experience in residential project Safety Officers experience in residential project Supervisors experience in residential project Competency and adequacy of site team Ability of site team in solving problem Effectiveness Ability to foresee Proactive in highlighting and providing solutions Points

Review on Handover Inspection


Old
(a) BIT 1st Inspection Result ( 5 points )
S/N 1 2 3 No. Of Defects Per Unit In 1st BIT Inspection (D) 2 and below 2<D<3 3<D<4 Points Awarded 5 4.5 3.5

4
5 6 7

4 <D<5
5<D<6 6<D<8 8 and above

3
2 2 0

(b) No. Of Inspection Before Handover ( 5 points )


S/N 1 2 3 Number Of Inspections Before Handover 1 2 3 and above Points Awarded 5 4 0

Handover Inspection
New
(a) BIT 1st Inspection Result ( 5 points )
S/N 1 2 3 4 No. Of Defects Per Unit In 1st BIT Inspection (D) 1 and below 1<D<2 2<D<3 4 <D<5 Points 5 4.5 4 2

5 and above

(b) No. Of Inspection Before Taking Over ( 5 points )


S/N Number Of Inspections Per Block Before Handed Over Points

1
2 3

1
2 3 and above

5
3.5 0

Base on the result of worst block inspected during assessment period

Functional and Critical C&S Tests

Type of Test Critical C&S tests Arch Functional tests

Points 3 3.5

M&E functional test

3.5

Critical C&S Tests

Critical C&S Tests Test cubes results at 28 days


Steel reinforcement tensile test
Deduct 0.2 point for each test failure during assessment period

Arch Functional Tests


Arch Functional Tests Water tightness test for windows & wall joints Water tightness test for precast wall joints Wet area water tightness test Flat roof water tightness test % Of Samples Failed The Test At First Attempt Points

0%
< 5% 5% and above
Use above table to assess each functional test and take average

3.5
2 0

Base on the result of worst block tested during assessment period

Review on M&E Functional Tests


Items to Assess
Main switchboard Lightning protection system Public lighting Unit testing TV system Refuse handling plant Transfer pumping system Booster pumping system Rainwater pumping system Waste water pumping system Ejector / divertor system Fire alarm system Standby generator Dry / wet risers system Fire hosereel system Mechanical ventilation system Sprinkler system Water pressure test for concealed pipes

Electrical

Mechanical

Plumbing & sanitary

* Base on the result of worst block tested during assessment period and deduct 0.2 point for each test failure

Productivity and Sustainable Construction Initiatives


Award 2 points for each productivity and sustainable construction initiatives adopted subject to maximum of 20 points
Initiatives Productivity initiatives Adopt new methods of construction Use machinery for construction Adopt new materials for construction Effective resources planning and plan to improve productivity Partnering HDB in R & D projects Sustainable construction initiatives Use energy efficient appliances for site office Use UV film or blinds for site office window Use recycle water for toilet flushing Other initiatives promote sustainable construction Points

20

HDB Audit Checks

For our audits to be more impactful, the audit outcome shall be considered in the assessment
Description Points

Take the worst report during assessment period and deduct 0.4 point for each non-compliance and the minimum score would be 0

PD / PDA audit CAT audit Safety audit by BID C&S audit by BID

3 3 3 3

Timeliness in closing up audit report

Implementation

To implement the proposed changes from next assessment period (Apr 12 to Sep 12) onwards

End

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