BUSINESS CULTURE IN JAPAN

Eiji Kuwabara

INDEX

basic information about Japan business manners in Japan

BASIC INFORMATION IN JAPAN

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BASIC INFORMATION ABOUT JAPAN

[Details Population:127.6million (10 rank in world) Area:377.95 km(62 rank in world) Population density:337.64(person/km) (19 rank in world) Official language: Japanese Currency: Yen (JPY) Prefecture:47 Capital:Tokyo
other cities:Kyoto/Nagoya/Fukuoka
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BASIC INFORMATION ABOUT JAPAN

Fukushima

Osaka Fukuoka

Tokyo
Nagoya
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BASIC INFORMATION ABOUT JAPAN

[Changes in the total trade]

BASIC INFORMATION ABOUT JAPAN

[Main Export counterpart]

BASIC INFORMATION ABOUT JAPAN

[Main Export Industry] Transport Equipment Car Auto parts Iron and steel Electric Equipment Semiconductor Communication instrument General Machinery Electrical calculation Prime mover

THE MAIN EXPORT DESTINATION OF EACH EXPORTS

BASIC INFORMATION ABOUT JAPAN

[Main import partner country]

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BASIC INFORMATION ABOUT JAPAN

[Main import item] Mineral fuels Crude oil LNGLiquefied Natural Gas Coal Other Clothing Petroleum products Non-ferrous metal Foods
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THE MAIN IMPORT SOURCES OF EACH IMPORTS

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THE MAIN IMPORT SOURCES OF EACH IMPORTS

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BASIC INFORMATION ABOUT JAPAN

[Culture -Food-]

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BASIC INFORMATION ABOUT JAPAN

[Culture -Building-]

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ABOUT JAPAN
[Culture -Clothing&Belongings-]

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BASIC INFORMATION ABOUT JAPAN

[Culture -Painting-]

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BASIC INFORMATION ABOUT JAPAN

[Culture -New Culture-]

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BUSINESS MANNERS IN JAPAN

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BUSINESS MANNERS
-HOW TO GET THE APPOINTMENTWhen you take an appointment in Japan, if there is no connection with the other party, to contact on the phone is more effective than writing. In Japan, Working hours starts from 9:00 to 17:00 per day. Japanese salesperson has to work during 40 hours five days a week. This is defined by the Labor Standards Act. In addition, there is a long vacation of three times a year. (ex) New Year (28 December 3 January) Golden Week (29 April - May 5) Obon (mid-August) Therefore, It is good to try to avoid the meeting and visit to Japan this time.
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BUSINESS MANNERS
-HOW TO DO CONVERSATION-

In the business culture of Japan, it is possible to pretend that you know it even if you do not understand. Because this is not to hurt the pride of others, this will lead in building a relationship of equality by doing that. In the business culture of Japan, it is frequently used I'm sorry, Excuse me and it will lead to make their politeness to the other.
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BUSINESS MANNERS
-HOW TO DO CONVERSATION-

If you want to do business with the Japanese, you will put Japanese as much as possible during the conversation, which leads to evoke a sense of affinity to the other. (the conversation pleased by Japanese) 1. the questions about family (ex) family structure/ where your family lives 2. Praise and thanks for the welcome and reception (ex) thank you Arigato(Japanese) 3. the culture of Japan 22 (ex) animation/sports/traditional arts

BUSINESS MANNERS
-HOW TO DO NEGOTIATION-

In Japan, "Connection " is to be very effective in the place of negotiation. 1. Therefore, it is necessary to select an influential mediator when making the connection. 2. it is necessary to choose people that do not belong to either of the company which does the negotiation. 3.Taking advantage of this connection, it is good to consult a mediator before starting the negotiation. Additionally, if you do the agreement and request the approach to negotiation , it will proceed smoothly.
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BUSINESS MANNERS
-HOW TO DO NEGOTIATIONExchanging business cards in Japan means to build a relationship of trust. 1.Therefore, it is preferable to Prepare a card printed in English and Japanese. Because Japanese tends to focus on the background of the other, you may refer to Company name and affiliation department, and official position in the details 2.Generally, business cards are exchanged when you bow and handshake. Therefore, it is recommended that you confirm the name of the other when you receive a business card. After that, you put on the table or to put into card case.

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BUSINESS MANNERS
-HOW TO DO NEGOTIATION-

In the presentation, you have to explain the merit and demerit relating prosperity and reputation of the Japanese company when you refer to your service and products. Therefore, it is necessary to prepare the knowledge in advance, such as knowledge of business and economic situation in Japan.

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BUSINESS MANNERS
-HOW TO DO NEGOTIATION-

In the business culture of Japan, there is a tendency to consider in detail regarding proposals of the other side. Therefore, it is necessary to consider in detail before you announce your proposal. In some cases, your proposals may be rejected by Japanese company owing to not taking into consideration in detail.

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BUSINESS MANNERS
-THE SYSTEM IN JAPAN-

In Japan, there is no tendency to accept positively about information from the outside. On the other hand, there is tendency to consider the new ideas and concepts from the inside preferentially. Additionally, there is also a tendency to consider things subjectively on the basis of the results and numeric value more strongly than to simply consider them.

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BUSINESS MANNERS
-THE SYSTEM IN JAPAN-

Due to bottom-up management, top position such as CEO starts to make decision, some officers of intermediate layer are going to continue actual negotiation.

In addition, because it requires making decision across the organization may also be very time-consuming, it may take from 1 years to 3 years to make decision.

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BUSINESS MANNERS
-HOW TO CONTRACT-

In the business culture of Japan, there is a tendency to keep to agreement verbally. Then, the agreement may infrequently be expressed by not the handshake, but nodding lightly. Generally speaking, the handshake is often used in the agreement. In addition, there is also a case that Japanese may also prefer to avoid the contract in writing. you will no longer reach the agreement if you strongly insist to sign to the contract. Furthermore, the agreement is considered as not a final decision, but what can be reviewed later.
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BUSINESS MANNERS
-THE RECEPTION IN JAPANWhen you invite to a meal in Japan, it is meant a significant meaning in Japanese business. A person that invited to the meal makes the payment in Japan. After your meal, it is one of the most important courtesy in Japan that say thank you to the host. In the case of the toast, Japanese say Kanpai" as marching songs. I also say "Cheers" in English. Generally speaking, there is tendency to drink beer at first. After that, you can drink sake and whiskey and so on.

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BUSINESS MANNERS
-THE RECEPTION IN JAPAN-

In the time of meal, you need to avoid referring to others with chopsticks. In addition, it is necessary to use a bridge for the chopsticks when you're not using a chopstick during a meal. Furthermore, you are making a sound when you eat noodles such udon, soba, pasta and drink tea such as green tea, coffee and so on.

Hashioki
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BUSINESS MANNERS
-THE RECEPTION IN JAPANIn the Japanese restaurant, it is necessary to take off the shoes. In addition, there is custom to take off your shoes not only in such a restaurant but also Japanese home and temples and so on. Therefore, it is good to take off shoes easily. When you receive a reception at Japanese home, you cross legs which is called Agura or sit straight which is called Seiza at low tables. In some cases, you may sometimes sit a seat chair.

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BUSINESS MANNERS
-THE BODY LANGUAGE IN JAPAN-

Bow be used when greeting with Japanese. Depending on the angle of the bow, these meanings are different. (Ex) When you pass each other When you greet When you thank When you apologize When you ask something.

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BUSINESS MANNERS
-THE BODY LANGUAGE IN JAPANthere are three types of bow. 1.Bow of 15 degrees;Nod or Esyaku(JP) (Usage) When you pass each other When you pass in front of people 2.Bow of 30 degrees;Salute or Keirei(JP) (Usage) to be used in the business scene 3.Bow of 45 degrees;Profound bow or Saikeirei(JP) (Usage) to be used to represent apology and deep gratitude.

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BUSINESS MANNERS
-THE BODY LANGUAGE IN JAPANIn Japan, OK sign which makes a circle with your thumb and forefinger means All right as well as in US. However, when turning on the palm, it also means "money in Japan. In Japan, small gestures such as wink and figures to shrug are rarely used. Additionally, there is little reaction for it. In informal scene, the gesture that shows "No" spreads palm of the right hand toward the left and is carried out by shaking hands on both sides.

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