WELCOME

ICE BREAKER

LETS KNOW EACH OTHER

PROGRAM DETAILS

Title Duration Presenter

: : :

Quality Induction Minimum 1 hr. Mr. ..

PROGRAM OBJECTIVE

The objective of this course is to provide basic awareness, knowledge and understanding about Quality Management System and its aspects.

OUR JOB 1

MANAGEMENT COMMITMENT

We committed to create and maintain such an environment in which, one can develop skills and knowledge for Quality. We believe that everyone is equally important in this process of continual improvement.

QUALITY POLICY

We are committed to provide quality services and products to its customers by complying with their requirements and continually improving the effectiveness of its Quality Management Systems We will strive to achieve this by focusing on

Customer Satisfaction Continual support to skill development Continual review of Quality Management System

QUALITY OBJECTIVES

QUALITY?

A conceptual benchmark intended to judge anything for its Fitness to purpose and Degree of satisfaction achieved

ASPECTS OF QUALITY

Quality Assurance

Quality Control

QUALITY ASSURANCE ?

Demonstration of planned and systematic actions to ensure that the finished product meet Customer requirements.

QUALITY CONTROL ?

Inspection and test activities performed at the preset checkpoints to ensure that the completed work conforms to the requirements.

DIFFERENCE
QA
Process Proactive Staff Function Prevent Defects

QC
Product Reactive Line Function Find & Correct Defects

QMS ?
QUALITY MANAGEMENT SYSTEM
A System which is developed, maintained and improved by the Organization to ensure that all the processes are defined and controlled.

MODEL OF A PROCESS BASED QUALITY MANAGEMENT SYSTEM

WHY QUALITY MANAGEMENT SYSTEM?

To Direct and Control Functional Operations Demonstrate Companys ability to provide consistent product To enhance Customer Satisfaction

QMS STRUCTURE
Management Commitment Management Representative

Process Identification Procedure Development Training Programs

Internal Audit

Corrective & Preventive Action Continual Improvement

QMS CERTIFICATION

ISO 9001: 2008 International Standard for Quality Management System Requirements

CERTIFICATION DETAILS
Received in:

Renewed in:

Accreditation Logo

Certified by:

QMS DOCUMENTATION
4 Levels of Documentation

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

QHSE MANUAL
Level - 1

Define Companys Quality & HSE Policies Define QHSEMS and its Scope Outlines Top Management Commitment

MANAGEMENT SYSTEM PROCEDURES

Level - 2

Documented Procedures to control functional operations Demonstrate the flow of processes in the Organization

PROJECT QUALITY PLAN

Level - 3

Documented Plan for QMS implementation at the project

QUALITY ASSURANCE PROCEDURES

Level - 3

Process Defining Procedures Proactive in Nature

QA PROCEDURES (Examples)
Level - 3

Control of Documents Control of Records Control of Shop Drawings etc.

QUALITY CONTROL PROCEDURES

Level - 3

Activity based procedures Reactive in nature Define technical requirements of the product with preset checkpoints

QC PROCEDURES (Examples)
Level - 3

Roads
Excavation Filling & Backfilling Concreting etc.

QUALITY CONTROL PLAN

Level - 3

Outlines the Inspection & Test Points of an activity Outlines the type of Inspection & Test required for an Activity Outlines the Technical Requirements of an activity

TYPES OF QCPS
Level - 3

1. General
Incoming Material Inspection Plan

2. Roads
Road Works
i.e. Embankments, Subgrade, Sub base, Aggregate Base Course, Asphalt Laying, Concreting etc.

CHECKLISTS / FORMATS
Level - 4

Standard Information & Record Sheets Track & Trace Product / Service Activities after completion

OUR AIM

SPREAD THE WORD

APPLY AND DISSEMINATE WHAT YOU HAVE LEARNT IN THIS COURSE WHEN YOU GO TO YOUR PLACE OF WORK IT WILL HELP TO IMPROVE THE SYSTEM AND ENHANCE THE SKILLS OF INDIVIDUALS.

THANK YOU