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KAIZEN
KAI means change. ZEN means Good. KAIZEN means change for good or improvement. KAIZEN means ongoing improvement involving everyone, including both managers and workers. Kaizen is the key to Japan's competitive success The unique Japanese management practices like productivity movement, small group activities, suggestion system, automation, labour relations etc.can be reduced to one word KAIZEN.
KAIZEN UMBRELLA
- Customer orientation - Total Quality control - Robotics - QC Circles - Suggestion System - Automation - Discipline in the work place - TPM
-Kamban(Signboards/cards/ chits) - Quality improvement - Just-in-time - Zero defects - Small-group activities - Co-operative labour - Productivity improvement - New Product development
Top management
(Improvement)
Middle Management
Supervisors
Workers
(Maintenance)
Maintenance refers to activities directed toward maintaining current technological, managerial and operating standards.This means that management must first establish policies, rules, directives and procedures for all major operations and then see to it that everybody follows standard operating procedure. Improvement refers to improving the standards.
IMPROVEMENT
The Japanese perception of management boils down to one percept maintain and improve standards.
At the bottom level, an unskilled worker working at a machine may spend all his time following instructions. However, as he becomes more proficient at his work, he begins to think about improvement. Improving standards means establishing higher standards.
INNOVATION AND KAIZEN Improvement can be broken down between KAIZEN and Innovation. KAIZEN signifies small improvements made in the status quo as a result of on going efforts. Innovation involves a drastic improvement in the status quo as a result of a large investment in new technology and/or equipment.
As per western Management, there is only Maintenance and Innovation and little KAIZEN Concept. The worst companies are those which do nothing but maintenance. There is no internal drive for KAIZEN or innovation. Change is forced on management by market conditions and competition, and management does not know where it wants to go.
KAIZEN PERCEPTION
(Innovation)
Top Mgt
(KAIZEN)
Middle Mgt
Supervisors
(Maintenance)
Workers
THE TEN KAIZEN PRINCIPLES 1. Get rid of old assumption. Keep an open mind to change 2. Dont think up excuses. Think of ways to make it happen. 3. Say No to status quo. Question the Status quo by constantly asking Why?
THE TEN KAIZEN PRINCIPLES (Contd) 6. Stop doing it wrong and start doing it right just now! Eliminate buts from
practice right-away
THE TEN KAIZEN PRINCIPLES (Contd) 9. Ten heads are better than one. Team work is
the key. Wisdom and creativity that comes through the efforts of ten people is more valuable. 10. KAIZEN is endless.
THE 3 MU CHECK LIST OF KAIZEN ACTIVITIES. Muda (Waste) Muri (Strain)- Unreasonableness |In work procedures & |work hours leading to
4. Time
5. Facilities
10. Place
11. Way of thinking
2. How is it done ?
3. How should it be done ? 4. Can this method be used in other areas ? 5. Is there any other way to do
it ?
6. Are there any 3-MUs in the method?