PRODUCTION AND OPERATIONS MANAGEMENT

Recommended MODULE-1 MODULE-2 MODULE-3 MODULE-4

Books Introduction to Product, Process Facility, Capacity
Production and and Service Capacity, management
1) Production & Operations design Location and •Job Design
Operations Management •Product design Layout •Ergonomics
Management-Prof. K •Nature of POM •Manufacturing
and development •Method study and
Ashwathappa, K
•Systems approach to •Process planning facility planning work measurement
Sridhar Bhat-HPH
POM and process •Long range •Employee
2) POM-Kanishka •Factors affecting POM design capacity planning productivity
Bedi-Oxford today •Production •Facility Location •Learning curve
•Types of production & processes, and facility layout
•Short term capacity
3) POM – Martin K Production systems •Service •Problems
planning
starr- Biztantra 2004 •Productivity and Operations
Indian reprint •Aggregate planning
competitiveness •Production
and capacity
•Production/Operation Technology requirement
4) Operations •Problems
strategy planning
Management for
Competitive •Problems
Advantage- Chase,
Jacobs, Aquilano-
MODULE-5 MODULE-6 MODULE-7 MODULE-8
TMH, 10/e.20
Materials Management Production Quality Technology
5) Operations •Scope, functions, IS Scheduling Management Management
Management- •Purchasing function •MPS •SQC techniques •Automation and
William J stevenson- •Inventory Mgt. •Priority •TQM Robotics
McGraw Hill, 7/e, sequencing •Quality circles •Technological
•MRP, JIT,ERP
2005 •LOB change
•Problems •Problems
•Maintenance Mgt.
 PRODUCTION AND OPERATIONS MANAGEMENT
MODULE-1
• NATURE OF POM
Introduction to POM
Production is the basic activity of all industrial units, all other activities revolve around
• Nature of POM this activity
Example: 1) Automobile industry, Food processing, IT & ITEs
• Systems
approach to The Production activity is the step by step conversion of one form of material into
POM another form either chemically or mechanically in other words production is the act
of transformation ie inputs are processed and transformed into some output
• Factors affecting
POM today Production = Output/Input

• Types of Input – Men, Material, Machine, Money

production & Output – Goods/Services that satisfy the wants of Individuals/Organizations
Production
systems
PRODUCTION MANAGEMENT
• Productivity and
competitiveness Production Management deals with decision making related to production process
so that the resulting goods are produced according to specifications, in the the
amounts and by the scheduled demanded and at minimum cost.
• Production/Oper
ation strategy
 PRODUCTION AND OPERATIONS MANAGEMENT
MODULE-1 • Operations Management
PM is more used for a system where tangible goods are produced. whereas OM is more
frequently used where various inputs are transformed into intangible services. Like
Introduction to banks, airlines, utilities, pollution control agencies , super bazars, police departments,
POM consultancy services etc.

•Nature of POM Production Management Operations Management

(Products) (Services)
•Systems
approach to 1) Tangible 1) Intangible and perishable; consumed
POM in the process of their production
2) Can be produced to inventory for off 2) Availability achieved by keeping the
•Factors the shelf availability productive system open for services
affecting POM 3) Minimal contact with ultimate 3) High contact with clients or
today consumer customers
5) Complex and interrelated processing
•Types of
5) Simple processing
production &
Production 7) Demand on system variable on
systems weekly, monthly and seasonal basis 7) Demand commonly variable on
hourly, daily and weekly basis
•Productivity and 6) Markets served by production system
competitiveness are regional, national and 9) Markets served by production system
international are usually local
•Production/Ope
10) Large units that can take advantage
ration strategy
of economies of scale 11) Relatively small units to serve local
markets
Example: Cement, sugar mills etc.
Example: KEB, BWSSB etc
 PRODUCTION AND OPERATIONS MANAGEMENT
• Production system
MODULE-1
Conversion
Introduction to Inputs Sub-system Outputs
POM

•Nature of POM
Environment Physical
•Systems Legal/political, social, (Manufacturing, Mining)
approach to Technological & Economic Locational services
POM (Transportation)
Exchange Services Goods
•Factors affecting Market (Retailing/wholesale) or
POM today Competition, Storage Services Services
product information, (warehousing)
•Types of customer desires Other Private Services
production & (insurance, finance, utilities,
Production real estate, Health,
systems Business service
& Personal service)
•Productivity and Primary Resources Government services
competitiveness Men, Material, (Local, state, central)
Production/Opera Machine, Money
tion strategy

Control
Sub-System
Decision Maker
 PRODUCTION AND OPERATIONS MANAGEMENT
• Factors affecting POM today
MODULE-1
3. Effect of Automation (Robotics, CAM, CAD)
Introduction to
POM 4. Information Technology
5. Liberalization
•Nature of POM 6. Globalization
7. Emergency of MNC’s
•Systems
8. Government Policy changes
approach to POM
9. ICE (Information, Communication & Entertainment)
•Factors 10. GDP shift from production and agriculture to services
affecting POM 11. CK Prahlad’s’ book on New age of Innovation
today

•Types of
production &
Production
systems

•Productivity and
competitiveness
Production/Opera
tion strategy