1

Business
Communicatio
n

Layout of a Business Letter

1. The / Modified Block form / Block form
2. The Semi-Block form
3. Full-Block form

Layout of a Business Letter

1. The Block-form / Modified Block
2. Full-Block
3. The Semi-Block
4. AMS (Administrative Management Society)

Punctuation Styles

1. Close Punctuation
Parts of heading, date, inside address, salutation
and complimentary close are punctuated.
2. Standard Punctuation
No line of heading or inside address is punctuated.
After salutation and complimentary close a comma
is placed.

3. Open Punctuation
It requires no punctuation even after the salutation
and the complimentary close.

Modified Block Form (1)

Heading or Letter
Head

Public
Bank,
30, The
Mall,

Date

Lahore.

Inside Address

March 7,

Salutation

2002
The General Manager,
Allied Traders,
13, Empress Market,
Karachi.

Modified Block Form (2)

Body

Complimentary Close

Signature Area

Reference Initial

_______________________
_
_______________________
_
_________.
_______________________
_
_________.
Yours sincerely,

Ali Hassan
Sale Manager

Full Block Form (1)

Heading or Letter
Head

Public Bank,
30, The Mall,
Lahore.

Date

March 7, 2002

Inside Address

The General Manager,

Allied Traders,
13, Empress Market,
Karachi.

Salutation

Dear Mr. Ali,

Punctuation Styles

1. Close Punctuation
Parts of heading, date, inside address, salutation
and complimentary close are punctuated.
2. Standard Punctuation
No line of heading or inside address is punctuated.
After salutation and complimentary close a comma
is placed.

3. Open Punctuation
It requires no punctuation even after the salutation
and the complimentary close.

Full Block Form (2)

Body

Complimentary Close

Signature Area

Reference Initial

_______________________
_
_______________________
_
_________.
_______________________
_
_________.
Yours sincerely,

Ali Hassan
Sale Manager

Semi Block Form (1)

Heading or Letter
Head

Public
Bank,
30, The
Mall,

Date

Lahore.

Inside Address

March 7,

Salutation

2002
The General Manager,
Allied Traders,
13, Empress Market,
Karachi.

10

Semi Block Form (2)

Body

Complimentary Close

Signature Area

Reference Initial

11

_________________
__
_______________________
_
_________.
_________________
__
_________.
Yours
sincerely,

Ali Hassan

Layout of a Business Letter

12

4. AMS (Administrative Management Society)

It has been in use since 1950, AMS is simple style.
It uses fullblock form and open punctuation. No
salutation or complimentary close is used. Readers
name, is used in the first and last sentences.
Subject and writers name are typed in capitals.

Parts of the Memorandum

13

MEMO TO:

FROM:
DATE:
SUBJECT:
_________________________________________________
_____
_________________________________________________
_____
_________________________________________________
_____
_________________________________________________
_____

Parts of the Memorandum

14

INTEROFFICE MEMORADUM
TO:
Distribution
From:
Dept:
Dept:
Floor:
Floor & Ext:
Subject:
Date:
___________________________________________
____
___________________________________________
____

Parts of the Memorandum

15

Distribution
2
August 14, 2006
___________________________________________
____
___________________________________________
____
Ka

Distribution:
1.
2.
3.

Parts of the Memorandum

Memorandum

16

(Company

name)

Date: ______________
To: ________________
Dept: ______________
Subject: ____________
For your
Message, comment, or reply Approval
Comment
Write it * Date it *
Sign it

Form: ____________
Telephone: ________

Information

Oral message waste time, cause annoying

Interruptions, and are likely to be
misunderstood or forgotten

Parts of the Memorandum (1) 17

ABC Company

Interoffice Communication

To: _________________________ Plant/department:

________
From: _______________________ Plant/department:
________
Subject: _____________________ Date:
___________________

Message
____________________________________________
______________________________________________
_____

Parts of the Memorandum (1) 18

Reply:
______________________________________________
______________________________________________
_____
______________________________________________
_____
______________________________________________
_____
______________________________________________
_____
Date: _____________________ Signed:
___________________
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