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Descriptive Analysis of National Standard Guide for Community Interpreting Services

Llus Baixauli Olmos CRIT Research Group Department of Translation and Communication Universitat Jaume I

index

Motivation & Object of Study Aims

Analysis of NSGCIS
General Aspects Specific Aspects:
PSI (I-IV) Ethics (I-II) Sociology (I-III)

Methodology
Description of NSGCIS

Synthesis
Conclusions

Motivation &Object of Study


WHY Awareness that a lack of PSI services creates inequalities Belief that the field is still to be established in Spain POINT OF DEPARTURE First readings Observation of PSI Diagnose: confusion and profession not recognized Recurrence of code or standard as a possible solution WHAT Descriptive analysis of a code of ethics in force in PSI

Aims
MAIN AIMS 1. Improving my understanding of reality 2. Knowing debates and aspirations of PSI professionals 3. Offering benchmarks for faster development
SECONDARY AIMS 1. Theory base 2. Description of a code or standard 3. Analysis of document from theoretical base

BASE FOR FIELD STUDY AND INTERVENTION

Methodology
1. 2.

Bibliographical Revision Document Selection: criteria and process


Quantitative criterion: Compilation Qualitative criteria: PSI, place & date, author, concreteness Final Docs: NSGCIS, CHIA, IMIA, CCHCP, ASTM, NSPIHC

3. 4.

Description of NSGCIS: comparisons Analysis of document from theory base


Classification of analysis results

Description of NSGCIS
1.

Brief explanation of content

Annex I, LITP Standards of Practice and Ethical Principles

2. 3.

Comparisons item per item with other standards and research Emergence of controversies and accepted aspects

Analysis of NSGCIS

General Aspects Specific Aspects


From PSI From ethics and professional ethics From sociology of professions

General Aspects

Influence of other sources:


Mostly from National Standards of Practice for

Interpreters in Health Care (by NCIHC)


NSGCIS one of the few covering all fields


Classification of items in docs not uniform Low visibility of some academic contributions (Nord, Wadensj)

Specific Aspects: PSI I


PROFESSIONAL ROLE

Transparent but visible


Focus on messages rather than cultures
Controversy: boundaries between culture and

language not clear cut


Dismissal of patient advocacy role No cultural brokerage or mediation


Some researchers hold that it should be done NSGCIS formula: offering guidelines to other participants

Specific Aspects: PSI II


VERBAL AND TRANSFER ASPECTS Same grammatical person No omissions, additions or explanation Translation of cultural-bound terms Retaining English words Appropriate mode (consecutive) No filtering of communication No reference to pragmatics

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Specific Aspects: PSI III


PARAVERBAL AND NON-VERBAL ASPECTS Preserving idiom, register, style of speaker Replicating body language Not showing reaction to discussion POTENTIAL OBSTACLES FOR COMMUNICATION If unclear, clarification No verification of understanding No reference to explaining cultural issues

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Specific Aspects: PSI IV


MEETING SET-UP Introduction and explanation of role Physical set-up: promoting direct communication The PSI service provider must brief the client on how to work with interpreters

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Specific Aspects: Ethics I

Offers deontological and teleological references: Ethical Principles and Goals


Useful to determine what a good action is (Hortal,

2002)

No criteria for ethical decision-making

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Specific Aspects: Ethics II

Cluster analysis of deontological and axiological content


VALUES: axiological dynamics 8 principles: Accuracy and Fidelity, Confidentiality ATTITUDES: relational dynamics and macrodynamics Being transparent, impartial, upright; facilitating, preserving meaning

ACTIONS: situational dynamics and microdynamics Where to sit, transfer strategies, how to introduce oneself

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Specific Aspects: Sociology I

Control of entry (closure):


Post-secondary education Recognised interpreting training Completion of language proficiency test Documented professional experience Certifying mechanism not specified

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Specific Aspects: Sociology II

Control of practice
Significant aspect
Examinations and accreditation Emphasis on optimal professionalism

Continuing education and self-teaching


Evaluation and self-evaluation Compliance with code of ethics

Key role of associations


Specification of responsibilities of each agent

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Specific Aspects: Sociology III

Control of exit
Assessment and monitoring (provider) Sanctions are not specified The mechanisms will be dealt with in the future

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Synthesis
Observed weaknesses PSI -No reference to culture or pragmatics -No verification of understanding Observed strengths -Very clear role -Body language -Translation of cultural terms

Ethics

-No ethical decision-making process

-Duality of ethical references -Different degrees (values, attitudes and actions)


-Recognised training -Monitoring and briefing by provider -Implication of client -Explicit responsibilities -Regulates relationship -Role of associations

Sociology -No specific accreditation or sanctions

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Conclusions

NSGCIS is the one of the few standard in PSI aiming at covering all fields One of the most comprehensive documents (PSI, ethics and sociology) NSGCIS appears to be a very useful tool to promote professionalization

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Moltes grcies Thank you


baixauli@trad.uji.es
Llus Baixauli Olmos CRIT Research Group Department of Translation and Communication Universitat Jaume I

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