Two Worlds

Telecommunications Service Provides basic voice service for free Information Service Provides enhanced communication service that involves data storage/processing i.e. Internet access, voice mail

 Supports both the Voice and Data

Call Routing
Integrates other media like Video, Electronic White Board Flexibility

Reliable Services

C O N C E P T U A L

M O D E L

IMPLEMENTATION MODEL

VoIP Architectures
PC to PC

Internet

VoIP Architectures
Phone to Phone via the Internet

Internet

VoIP Architectures
Phone to Internet to Gateway to PSTN

Internet
GATEWAY

PSTN

Alternative VoIP Architectures

PSTN to Gateway to Internet to Gateway to PSTN

Internet
GATEWAY GATEWAY

PSTN

PSTN

VoIP Examples
Xbox Voice Windows messenger AOL Instant Messenger Motorola Phone Adapter (Vonage) Cisco Phone Cox Cable in Hampton Roads, Virginia

A VoIP Network

Company/Developer: Palosanto Solutions OS family: GNU/Linux Source model: Free and open source software Kernel type: Monolithic (Linux)

Elastix is an open source Unified Communications Server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a Call Center

software with predictive dialing.

The Elastix functionality is based on open source projects

including Asterisk, Hyla Fax, Openfire and Postfix. Those packages

offer the PBX, fax, instant messaging and email functions, respectively. It make an excellent software package available for open source telephony.

WHY ELASTIX?
Elastix has a good support for telephony hardware. It includes drivers

for the major manufacturers like Dinstar OpenVox, Digium, Sangoma, Rhino Equipment, Xorcom, and Yeastar. The most of these drivers are supported through the zaptel project or modified versions of it. Other drivers are supported by the mIDSN project and other projects.
Elastix also support other phone brands thanks to

the SIP and IAX protocols that Asterisk implement. These protocols are based on public available standards. For this reason any manufacturer can build a product that supports them. Some supported manufacturers are Polycom, Atcom, Aastra, Linksys,Snom, and Cisco.

Elastix include the following communication media

There are new ways of communication every day and the addition of features and functionality must be constant. Elastix its capable of establish an efficient environment on an organization with the addition of many features that allows to integrate other locations of a company to centralize their business and take it global. A user in a corporation located in South America shares the same functionalities of another located in Asia besides having direct internal communication. Some of the basic Features of Elastix include:
Voicemail Fax-to-email Support for softphones Web Interface Configuration Virtual conference rooms Call recording Least Cost Routing Extension Roaming Caller ID Advance Reports

SOFTPHONE
A softphone is a software program for making telephone calls over the internet using a general purpose computer, rather than using dedicated hardware. For registering an extension number you can use a softphone. The biggest advantage is that it does not cost to you (if you use free versions) and it is easy to use. X-Lite softphone is shown below which can be communicated visually

The Admin Dashboard The Elastix control centre

REPORT GENERATION PANEL

FLASH OPERATOR PANEL