Non-Verbal Communication

By: Abdirahman Daud & Mohsin Ali Khan

What is non verbal communication?

Is the process of communication through sending and receiving wordless messages. Is the information that is communicated without using words.

Types of non verbal communication.

1.

Facial Expression
You have 80 muscles in your face that can create more than 7,000 facial expressions. There are six main types of facial expressions found in all cultures are:Happiness (round eyes, smiles, raised cheeks ) Fear (around eyes, open mouth ) Angry (lower eyebrow and stare intensely ) Disgusting (wrinkled nose, lowered eyelids and eyebrow, raised upper lip) Surprise (raised eyebrow, wide open eyes, open mouth ) Sadness (Area around mouth and eyes)

counted
2.

Gestures
Deliberate movements and signals. Common gestures include waving, pointing, and using fingers to indicate number amounts.

3.

Body Language and Posture

Posture and movement can also convey a great deal on information. Such as arm-crossing, and leg-crossing, hands in the pocket, hands on the hips.

4.

Proxemics
is the study of how people use and perceive the physical space around them

5.

Eye Gaze
Looking, staring, and blinking can also be important nonverbal behaviors.

6.

Haptics
Haptics is the study of touching as nonverbal communication. Handshakes, holding hands, kissing (cheek, lips, hand), back slap, high five, shoulder pat, brushing arm, e.t.c

7.

Paralanguage
Paralanguage (sometimes called vocalics) is the study of nonverbal cues of the voice. Various acoustic properties of speech such as tone voice, pitch, loudness, inflection e.t.c

Advantage of non verbal communication.

You can communicate with someone who is hard of hearing of deaf. You can communicate at place where you are supposed to maintain silence. You can communicate something which you don't want others to hear or listen to. You can communicate if you are far away from a person. The person can see but not hear you. Non-verbal communication makes conversation short and brief.

Disadvantages

You can not have long conversation. It varies culture to culture. Can not discuss the particulars of your message. Difficult to understand and requires a lot of repetitions. Can not be used as a public tool for communication. Less influential and can not be used everywhere.

What is this Posture?

Welcome Come inside

What is this Posture?

Determined Confident readiness

What is this Posture?

Rejecting

What is this Posture?

Excited

What is this Posture?

Shy

So What Does This Mean?

I cant take it anymore! It hurts so much! Pain

So What Does This Mean?

Pensive Thinking

Concentrating

So What Does This Mean?

Wow! Shocked Surprised Bad Hair Day!

So What Does This Mean?

Wanna fight? Aggressive No flight here just!

So What Does This Mean?

Dejected
Disappointed

So What Does This Mean?

Its not fair! I want it!

So What Does This Mean?

1: Oh really must I be here? Why do I have to sit next to her? Ive got it! 2: Worried. This guy to my right is weird. 3: I Cant leave her alone. This is important to my future!

So What Does This Mean?

This guy is angry! Leave me alone!

So What Does This Mean?

Now just stop that! Get out of here! Defensive Oppositional

So What Does This Mean?

We girls do have fun! We enjoy each others company! Rapport Sociable

NONVERBAL BEHAVIOR

INTERPRETATION

Brisk, erect walk

Confidence

Standing with hands on Readiness, aggression hips Sitting with legs crossed, foot kicking slightly Sitting, legs apart Boredom

Open, relaxed

Arms crossed on chest

Walking with hands in pockets, shoulders hunched

Defensiveness
Dejection, unhappiness, disappointment

NONVERBAL BEHAVIOR Hand to cheek Touching, slightly rubbing nose Rubbing the eye Hands clasped behind back Locked ankles Head resting in hand, eyes downcast

INTERPRETATION Evaluation, thinking Rejection, doubt, lying Doubt, disbelief Anger, frustration, apprehension Apprehension, worry, anxiety Boredom

Cultural difference in non verbal communication

GESTURES Nodding Yes or No

For Americans, up and down means yes, side to side means no In Bulgaria, the nods are reversed in meaning.

What means this?

In France means I dont believe you. But in Somalia means I see you or look.

What about this?

Most of the world means O.K In Iran means extremely obscene OR rude. In Nigeria Good luck. In Japan means five. In Turkey means political rightist party

What about this?

In Somalia means rude or dishonest sign. In some parts of Europe means private signal to show that something is joke.

What about this?

commonly means everything is all right or perfect. In France means worthless. Japan means money. In German means rude. In Malta, Greece and Brazil means obscene

What about this?

In Brazil means Good luck. Russia means you get nothing from me. Yugoslavia means you cant have it. Turkey, Tunisia & Holland means obscene.

What about this?

In Somalia means greeting especially when there is a distance between two person. In China means thanks.

What about this?

Commonly means Pistol In south china means 7

Thanks for your time