Managerial Effectiveness in Cooperatives

by NarayanBelbase 21-01-2014
AK Bhaduri

Introduction
Co-operative is essentially a Team and co-

operation is nothing but Team- work. Thus capacity and strength building in cooperatives means building a strong team and effectively manage/lead the team to perform to a very high level. It is required to understand the following terms in more detail: Team & Team work Role of Team Members High Performance Culture Manager & Mangerial skills Leader & leadership skills

Team &Teamwork

A team is a group of people with a common goal .

Individuals performance in a group needs to be in same direction as that of others . Members of each smaller groups within themselves and among each group must be in tune to perform as a big team. Such synchronised group activities is known as Teamwork.

Teamwork must be aligned to the corporate goals.

A team has to pass through following steps:

Forming Just gathered & started - Storming Sharp disagreements - Norming--- Understanding developed - Performing All aligned towards goal, peak form, emotional attachment A perfect teamwork is key factor behind success of a corporate AK Bhaduri

Role of Team Members

In a Team each member to have : - good understanding

- good communication
- Clarity of Goals - Clarity of role

- In normal as well as in abnormal conditions

- No individual ego which affects team - Faith & trust in the Team leader
-The

teamwork ( V formation) of the birds saves upto 20% of drag force (wind resistance) . - The first bird which has courage and wisdom to fly on an unknown route is the leader.
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PERFORMANCE CULTURE
Performance comes from-Knowledge & practice Team work Opportunity Strategy to create opportunity in changing market situations is also an issue. Unless opportunity exits, there is no demand for people to perform. Again it is a must to leverage Technology to perform. To create an environment of motivation, innovation, trust, openness and mutual concern are other related issues to ensure performance. Up-keep Values to maintain goodwill among stake holders on a long term basis is equally prudent. Nurturing & practicing all the above together form the Performance Culture & the Leader has a great role in this. .

Management & Managerial skills

Management is the art of getting things done through people. Alternatively, Management is the method of achieving the organisational goals through planning, organising, leading and controlling. Leadership is a refinement over management. There are 3-levels of management

What Managers Do?

Responsible

to make efficient use of resources. Can work with people. Decision-making and problem solving. Strategic planning and goal setting for the organization. Builds and maintains relationship with stake holders .

Managerial skills
Primary Managerial skills are: Conceptual Skills, Human Relations Skills and Technical Skills.

Other important skills are:

Problem

Solving Skills (alternatively design skills) Analytical skills Administrative skills Communication Skills Decision Making Skills Leadership Skills
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Management Levels & skills

Proportion of the three primary skill vary with the level of the manager as below:

Conceptual skills

Conceptual skill is the ability to visualise (see) the big picture i.e the organisation as a whole and its relationship with external environment
It

includes Analytical, Creative and Initiative skills.

It helps the manager to identify the causes of the problems and not the symptoms. solve the problems for the benefit of the entire organisation. fix goals for the whole organisation to plan for every situation. crucial for managers at top level

Most

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Technical ,Analytical & Problem solving skills

Technical

skill is the ability to perform the given job using different machines and tools as well as various procedures and techniques. The low-level managers (who are in-charge of the actual operations) require more technical skills. Analytical skills: Use of scientific techniques, generate datause the data by way of their interpolation/ extrapolation to find trend , to interpret for solving managerial problems or take decisions. Break the problem into small partskeep achievable targets to solve each part-- and engage different people/group to work in co-ordination or parallel.

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Human Relations Skills

Human It

relations skills are also called Interpersonal skills.

is the ability to work with people by way of --understanding them, communicating, motivating, leading and developing team spirit.

Human

relations skills are required by all managers at all levels of management. This is more important in case of a Co-operative society where no other incentive is possible due to usual low profit margins. Encourage a free-flow of communication in the society.

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Administrative skills
Administrative skills are those skills which ensure

people to work within discipline, laid out norms, procedures etc. Administrative skills calls for thorough knowledge about how to get the work done and how to co-ordinate different activities of the organisation. Required more at the top-level management to make plans and policies. Top executives with their administrative skills must be able to control the full organisation (often from a distant place).

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Decision Making skills

A manager

must be able to take quick and correct decisions.

This

must also be in absence of complete data/information

He

should be able to implement his decision timely and systematically.

The

success or failure of a manager depends on the correctness of his decisions skill is required at all levels of management more at the top-level.
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The

Leadership Skills
In

very short it is the ability to influence human behaviour.

A

manager requires leadership skills to motivate the people ensure perfect teamwork improve work efficiency improve group performance. help steer out difficult situations and changing scenario. maintain and uphold values, ethics & work culture and brand image.

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Managerial skills
Intellectual Dimension

Becoming Dimension Relationshi p Dimension Doing Dimension

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Leadership skills vs. Managerial skills

These

skills are close but still different Managerial skills are about processes but leadership skills are about behaviour.
Managerial

skills heavily depends upon tangible factors /data/ capabilities etc. while leadership skills depends on intangible factors like trust, conviction, attitude, character etc. Leaders need many managerial skills as background skills but their primary driving factors are vision, values, courage , emotions and sense of serving(not being served).

What Qualities a Leadership must have?

Leader

must have clarity of vision, mission & goal. Good leaders are the enabling force who delicately and amicably align the peoples needs, their efficiency and the emotions to the goals of the organisation.
Leaders

need not be high intellectuals but they are people with humility, credibility, and are respected for their attitudes, behaviour towards others. They must also have courage, honesty, integrity, conviction, positivity & wisdom.
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Leadership Tips
There

is only one way - the straight way. Be reasonable , fair & firm.
Get

the right people in the right jobs - it is more important than developing a strategy.

has to be fun often celebrate & energise yourself and others around. An informal atmosphere is often more productive. Make sure everybody counts (has recognition) and everybody knows they count. Nurture and protect your boys AK Bhaduri
Work

Leadership Tips
Have

self-confidence and the courage to be open to others in all conditions. Never underestimate the competitor. Understand where real value is added and put your best people there. Know when to meddle and when to let go.

Have

good relations with peers Encourage learning &sharing Be available at all important junctures.
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Leadership Tips(contd.)
Communicate, listen, consult, & involve people, explain what is to be done & why.
Be example to your people (set standards) through your good way of work and conduct " Praise loudly, blame softly. Give credit to your people (never take it yourself) on success but accept blame to yourself for any failure. Never publicly blame others for a failure . Their failure is your responsibility Remember true leader has no hiding place AK Bhaduri

Leadership Tips(contd.)
Have

faith in people to do great things. Provide people with interesting opportunities and rewards.
Take

difficult decisions bravely, and be truthful & sensitive to implement them.

Constantly

seek to learn from the people around you and thus learn more about yourself and learn what you need to know to achieve your goals. Embrace change, but not for changes sake only. Plan your own succession. Repeatedly practice & refine these in actual situations
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Improvement through better Managerial Skills is a-journey and not a destination Practice it to enjoy it.

Thank You
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