Hebron Chamber Of

Commerce & Industry

Prepared By:

Baha’ Hamdi Abu Sara

Presented To:

Dr. Samir AbuZnaid

1 www.themegallery.com
Hebron University - College
Studies
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Contents
Introduction
Vision
Mission
Auditing The Internal Environment
-Management -Marketing
-Finance/Accounting -Management
-Departments & Services provided
Auditing The External Environment
-political/legal -Economical
-Social/cultural -Technological
SWOT Analysis
Key to Success
Objectives [Long-term] Objectives [Annual]
Strategies
-Implementing Plan -Monitoring & Evaluation
-Contingency Plan -Budget

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Hebron Chamber Of Commerce & Industry

Hebron chamber of commerce and industry was

established in 1954 with a very limited
facilitations and it continued like this until it
succeeded in building a huge national economy
that made Hebron deserve the name the
economical capital of Palestine.
In 1991 the number of the members of the
chamber were 1582 and it’s the same year the
elections took place and new board were elected
with Mr. Hashem al Natsheh as a chairman, by the
end of the year then number of the members of
the board were 7200, and at the end of Alaqsa
Intefada 2004 the number of members decreased
3200, but now the number of members are
increased to become 4060 members.
Since the elections the board was working in
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improving the citizens situation in all of the fields
Hebron Chamber Of Commerce & Industry

Hebron chamber plays an efficient role in

supplying all its clients with the needed
information to facilitate their work including
business affairs, business information all over the
world, business correspondence through the web.
These services contribute in facilitating the
commercial exchange and having new business
investments. Businessmen in Hebron together
with major production elements participate in
developing the economical and business base for
building a Palestinian economy.
 Due to the need to have a new chamber to serve
and facilitate the economical and business
sectors, the board decided to build a new one that
hosts all the operation of the Chamber. The aim is
to develop and optimize the operations of
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servicing all economical sectors in the town,
Vision

To be number one services provider for

the private sector

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Mission
To represent our members in
Hebron District locally and
internationally, and empower the
Palestinian private sector through
providing high quality services. We
will understand the needs and
aspirations that private sector is
seeking, we seek to empower
chamber’s futures view so as to
always meet the rapidly changing
needs of the business society.

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 Internal Environment - Management

The
The board
board of
of Director
Director
Legal
Consultant Financial
Consultant
General Manager

Commercial Vocational Financial Public Services

Record Training Dept. Relation Dept.

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Internal Environment - Departments

Public Financial Vocational Services

Commercial Dep.
Record Relations Dep. Training

Supplying the Providing

Create a Financial plans,
Represents society in well services such as:
clear picture budgets and Issuing
the to local and strategies are trained work
Certificates,
reference established to force and
International. facilitating the
for the maintain and monitoring new issuing of
promotional technology and
members activities, develop permits,
sustainability deals with their Certificates of
of the conducting effect on the
of the Chamber Origins for
chamber of several different exported
Financial
commerce seminars and economical products, and
Status
workshops sectors other documents

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Target Group

Manufacturer
Labor

Merchant
Private
Sector
University’s
Student
Economical
Institutions

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Internal Environment - Services
Conducting surveys
to define the
Conducting Fair for
obstacles and needs
members & participating
Vocational of the private sector.
internationally
training, technical
and managerial

Business consulting Privet Provide certificates

Sector needed for members
Empowering and beneficiaries

Seminars and
workshops
Contributing in laws and legislation
setting regarding private sector

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Internal Environment - Financial
HEBRON CHAMBER OF COMMERCE AND INDUSTRY
STATEMENT OF ACTIVITIES
FOR THE LAST THREE YEARS
Item 2006 2007 2008

Total Revenue $ 358,828 $ 419,273 $ 445,018

Total Expenses $ 251,983 $ 255,291 $ 290,352

Net Earning $ $ $
106,845 163,982 154,666

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Internal Environment - Financial
HEBRON CHAMBER OF COMMERCE AND INDUSTRY
STATEMENT OF ACTIVITIES
FOR THE LAST THREE YEARS
Item 2006 2007 2008

ASSETS
Current Assets $ 139,249 $ 110,945 $ 77,564
Fixed Assets $ 969,115 $ 1,169,096 $ 1,367,775

Total Assets $ 1,108,364 $ 1,280,040 $ 1,445,339

Liabilities & Equity

Total Liabilities $ 22,295 $ 29,990 $ 40,622
Equity $ 1,086,068 $ 1,250,051 $ 1,404,717

Total Liabilities & Equity $ 1,108,364 $ 1,280,040 $ 1,445,339

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External Environments
 Economic Situation:
The general economic situation here in
Palestine and In Hebron especially due to
existence of Israeli setters in the heart of
the old city here , road blockades and the
obstacles placed in the face of exporting
goods outside of the country affecting the
Chamber of Commerce & industry and its
projects and its services, so we can’t
separate the economic situation of the
chamber from the general situations which
surrounds it.

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External Environments
Political Situation:
The political situation is the most
external Environmental factor that
affects directly with a deep impact to
business is Palestine, The fact is that
everything here in Palestine is
controlled by the Israeli side, so the
political factor and peace process play
a key role here in Palestine.

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External Environments
 Technology:
There is Technology challenges:
1. Rapid change in technology, in computer
systems, and networks.
2. The availability of specialized SW of all
different areas, accounting system and
member’s service program.
3. The use of elevators, air conditioning and
other.
4. The needs for new IT services [E services].

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External Environments
Social / Culture:
The social and culture factors have a
light effect on chamber of commerce,
but we can’t ignore it, like culture
which is very from Hebron to other
city so Hebronite mentality, traditions
and religious are different than other
citizen although they are live in the
same country.

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Swat Analysis
S O
1. Keeping of Good contacts with
members.
2. Strong Relation and communication 1. A lot of Supporting institution.
locally and internationally. 2. The near future building.
3. Efficient and creative Staff. 3. The political stability.
4. Variety of important services given 4. New constructive legislations.
depending to members need. 5. The coming world economic
5. The Enormous number of members. forums.

W T
1. Lack of legal opinions in dealing with 1. The economic crises.
members issues. 2. The Israeli military measures and
2. Lack of financial resources. procedures.
3. Weak of the future long term plans. 3. The existing political situation.
4. Inadequate staff. 4. The limitations imposed by international
5. Lack of internal control procedure. community on Exporting procedure.

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Key to Success
 Satisfying member’s growing demands.
 Applying a good management system
for work, and taking at same time a
concern to the employee’s needs.
 Always working on developing the
public relations of the establishment.
 Adopting of the latest communication
tools to communicate with members.
 Conducting continuous seminars,
training course and fairs to exchange
benefits.

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[Short Term] Objectives
Objectives 2009

Executing Training courses

Hiring additional staff

Executing the industrial fair

Opining the new building

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[Long Term] Objectives
Dissemination of information and issuing
through researches & studies center

Offering
Enhancing and
E-Service
to A C developing local
industries and
members
SME’s.
Privet Sector
Empowering

Establishing Developing the

national products
A legal E D to be export
department oriented
Objective 2009 -2011
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Strategies

1 Diversification – Research & Economic Study

2 Expanding Strategies - Legal Department

3 Adopting Full IT applications - E services

4 Trade Promotion – Specialized Unit

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Implementation Plan
Starting date Completion date Duration
Strategies Activities Person (s)
responsible
Preparing Hiring specialized staff 01 May 2010 15 May 2010 15 days General Manager

Economic & Furnishing the 15 April 2010 15 May 2010 30 days Financial Manager
Research department
Study Giving training course 10 Jun 2010 29 July 2010 50 days Vocational training
Manager
Starting to Collect data 01 Sep 2010 31 Dec 2010 122 days Study Manager
needed
Analyzing collected data 01 Jan 2011 31 Mar 2011 90 days Data Analyzer

Issuing Reports 01 April 2011 30 April 2011 30 days Study Manager

01 Jan 2011 10 Jan 2011 10 days

Providing E Raising up Internet
connection
Technical
supervisor
Services Updating members 01 Jan 2011 28 Feb 2011 59 days Members Record
information Manager
Data Base entry 01 Mar 2011 20 Mar 2011 20 days Member’s Record
data entry Emp.
Connecting data base to 01 April 2011 15 May 2011 45 days Technical
the internet supervisor
Giving every member his 01 June 2011 20 June 2011 20 days Public Relation
account Manager

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Monitoring & Evaluation
Activities Indicator Means of Person Assumptions
Verification responsible
Giving training course Acquiring the Evaluation Vocational training They acquiring the
data needed assessment Manager training aims
Starting to Collect data Row data Data quality Study dep. Manager The needed data
needed needed And size collected perfectly

Analyzing collected data Analyzed data Analyzed data Data Analyzer The data analyzed
perfectly
Issuing research & study The research Report Study Manager The study giving a
and study good results

Raising up Internet Internet speed Report Technical Internet speed as

connection supervisor needed to E ser.
Updating members New data Data quality and Members Record Data collected is
information size Manager suitable to e ser.
Data Base entry Data entered Report Member’s Record All data needed are
data entry Emp. entered perfectly

Connecting data base to Data on the Testing the system Technical The E services is
the internet internet supervisor applicable
Giving every member his Evaluation Evaluation Public Relation Members are
account paper assessment Manager satisfied of Ser.

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Budget
Strategies Description Unit Number of Cost/ Total Cost
Unit unit $ In Dollar

Preparing specialized staff Specialized 3 800 $2,400

Employees
Economic & Computers and software 3 computer 1,000 3,000 4,500
Research 2 Software
750 1,500
Study Furniture Desks and other 10 500 5,000

Training course Specialized 2 500 1,000

Training

Stationery Papers and other all 1,500 1,500

Sub – Total Cost $14,400

Providing ERaising up Internet Internet ADCL 1 300 $300

connection
Services Hardware needed Routers & 3 400 1,200
computers

Data Base entry Specialized person 1 500 500

Connecting data base to Specialized person 2 1,500 3,000

the internet
Sub – Total Cost $5,000

Total Cost $19,400

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Contingency Plan
Strategies Element Nature of Risk Level of Corrective action
Risk

Preparing Specialized staff The Staff not low Giving additional training
qualified enough courses to the new staff
Economic &
Research
Study Financial Not found medium Will execute the project
support financial through bank loans
support

Respondents Respond rate is High Execute many seminars to

not collaborate low clarify the important of the
data collected

Providing E E service itself Services not medium Doing a leaflet to clarify the
clear to services provided
Services members

E service itself Services not Medium Working on editing the

enough services and creating new

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AbuSara

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