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By: Ravali Bhogaraju Mridula Grover Ipsita Mukherjee Aayush Sthapak Dibya Ranjan Maharana Kaushik Kishan Vemula Maitraya Rai.
improvement model consisting of a logical sequence of four repetitive steps for continuous improvement and learning: Plan, Do, Study (Check) and Act.
The PDCA cycle is also known as the Deming Cycle, or as
the Deming Wheel or as the Continuous Improvement Spiral. The PDCA cycle was in fact originally developed by Walter A. Shewhart, a Bell Laboratories scientist who was Deming's friend and mentor, and the developer of Statistical Process Control (SPC) in the late 1920s. So sometimes this is referred to as the "Shewhart Cycle". There are also several recent variations on this concept.
Demings 14 Principles
Create consistency of purpose toward the
improvement of product and service and communicate it to all the employees. Adopt the new philosophy of quality throughout all levels with the organization Cease dependence on inspection to achieve quality , understand that quality comes from improving processes. Contd..
price. Move towards developing a long term relationship with a single supplier. Processes, products and services should be improved constantly, reducing waste. Institute extensive on-the-job training Improve supervision Drive out fear of expressing ideas and concerns.
Break down barriers between departments. People should be encouraged to work together
as a team. Eliminate slogans and targets for the work force. Remove barriers that rob workers of their right to pride of workmanship. Institute a programme of education and self improvement Make sure to put everyone in the company to work to accomplish the transformation.
the vision for the organization, along with policies and goals Managing for quality makes extensive use of three such managerial processes:
Quality Planning Quality Control Quality Improvement
Quality Planning
Establish quality goals Identify who the customers are Determine the needs of the customers Develop product features that respond to customers
needs
operating forces
Quality Control
Evaluate actual performance
Quality Improvement
Prove the need Establish the infrastructure
motivation to:
Diagnose the causes Stimulate remedies Establish controls to hold the gains
quality in every aspects of the organization, because if the implementation of the methodology does not give the desire results it is possible to start all over again
cover the steps of Jurans Trilogy. It allows a better understanding of the relationships of every stage of the company
represents a risk for the company because the implementation of the quality program can be a waste of time, money and resources.