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communication.
markets, within organizations, between various groups of employees, between employer and employees, buyers and sellers, service providers and customers, sales persons and prospects, organisations and press people.
life blood of any organisation.
employee relations.
Purposes of B. C.
for instruction integration
information
evaluation direction
Goals of B. C.
1. Receiver understands the message as intended it to be understood.
2. To get receivers response.
Internal-Operational
consists of the structured communication
External-operational
A part of an organizations structured communication
Is concerned with achieving the organizations
work goal
Is conducted with people and groups outside the organization
Personal Communication
Is all the incidental exchange of
information and feelings in which human beings engage whenever they come together