Team Dynamics

Team Versus Groups: What’s the Difference

 Types of Work Groups

Formal Work Groups

Self-
Command Task
Teams Managed
Groups Forces
Work Teams
 What is a Team?

A group of people who

depend on each other to
get a specific job done
well.
Comparing Work Groups and Work Teams
 Characteristics of Successful
Groups and Teams
Group Role
Objectives Differentiation

Rule
Communication Clarity

Membership

6.12
 High Performing Teams

1. Strong core values that guide attitudes &

actions and replace supervisors watching

Distributed leadership

1. Unique general purpose formed into specific

vision and detailed measurable objectives
 High Performing Teams…
3. Have right skill mix:
a) Technical
b) Problem solving
c) Decision making
d) Interpersonal

3. Creative
• Related to interdependent focus on
continuous learning and synergy
• Influenced by personality factors
Types of Teams
Types of Teams

• Task forces

• Committees
Types of Teams
 Styles Among Team Players
• Contributor - responsible, authoritative, reliable,
proficient, and organized

• Collaborator - goal directed, forward-looking,

accommodating, flexible, and imaginative

• Communicator - supportive, considerate, relaxed,

enthusiastic, and tactful

• Challenger - honest, outspoken, principled, ethical,

and adventurous

6.11
 Team Composition

• Homogeneous - members having similar

experiences, values, norms, or expertise

• Heterogeneous - members having differences in

experiences, values, norms, or expertise

6.13
Creating High-Performance Teams
1. Size of the work team
Tend to be small – less than a dozen

2. Abilities of members
Technical expertise, problem-solving & interpersonal skills

3. Having a commitment to a common purpose

Provides direction, momentum & member
commitment
4. Establishing specific goals
Specific, measurable, and realistic performance goals

5. Accountability
Accountable at individual and team levels

6. Appropriate appraisal and reward systems

Group-based as well as individual appraisals
Key Roles of Teams
Six Basic Principles of Team Discipline

! Keep team membership small

! Ensure that members have complimentary skills
! Develop a common purpose
! Set common goals
! Establish a commonly agreed upon working
approach
! Integrate mutual and individual accountability
 Barriers to effective teamworking

1. Teams without tasks

2. Teams without freedom and responsibility
3. Unwieldy teams with the wrong members
4. Organisations deeply structured around
individual work
5. Team processes are neglected rather than
developed
6. Strong teams in conflict
 A Team
-Effectiveness
Model
Organisational Supports for Teams
• Clear goals
• Resources
• Communication and information systems
• Education and training systems
• Feedback systems
• Liaison and integration with other parts of
the system
Organisational Supports for Teams

• Support with the process of

teamworking
• Reward systems
• Appraisal processes
• Recruitment and selection policies