ABOUT THE TATAS:

Tata Group is an Indian multinational company that is headquartered in Mumbai, Maharashtra, India. Tata Group has operations in more than 80 countries across six continents and its companies export products and services to 80 nations. It has over 100 operating companies each o them operates independently out o them !1 are publicly listed.

The ma"or Tata companies are# Tata $teels Tata Motors Tata %onsultancy $ervice &T%$', Tata (o)er Tata %hemicals , Tata Teleservices, Titan , Tata %ommunication, Ta" *otels

The group ta+es the name o its ounder, ,amset"i Tata a member o )hose amily has almost invariably been the chairman o the group. The current chairman o the Tata group is -atan Tata, )ho too+ over rom ,.-.. Tata in 1//1 The company is currently in its i th generation o amily ste)ardship. The 000/, annual survey by the -eputation Institute ran+ed Tata Group as the 11th most reputable company in the )orld out o 100 global companies. The Tata Group has helped establish and inance numerous quality research, educational and cultural institutes in India.2

1. TATA TELESERVICES LIMITED (TTSL)

TATA TO SHUT TELECOM SERVICES IN KASHMIR VALLEY

3It is or us as people in the industry to loo+ beyond our normal places o endeavour to do something in 4ashmir, to do something )ith 4ashmir and to do something or the people o 4ashmir that )ill bring prosperity and change.5

The decision to )ind up telecom services by the Tata group in 4ashmir has sent a very )rong signal to many multinational companies as )ell as it has a ected the people o 4ashmir gravely. 6 ter ailing to resolve the grave unemployment problem in 4ashmir, the government had remained busy in creating an impression that it )ould generate a lot o "obs in the private sector. %hie Minister 7mar 6bdullah on many occasions has mentioned that it )as not possible or him to provide government "obs to all and later 6ll India %ongress %ommittee &6I%%' general secretary -ahul Gandhi brought India8s business giant -atan Tata among others to 4ashmir. 6n impression )as created that the multinationals )ould lood the 9alley bringing "obs or the unemployed youth.

*o)ever, )ith the )inding up o Tata telecom services, one )onders i the visit o -atan Tata and other business giants )as mere eye)ash to score bro)nie points or a genuine attempt to resolve the unemployment crisis. :ot only has the company le t thousands o youth in the lurch, the unemployed )ill no) thin+ t)ice be ore "oining other private companies, i and )hen they decide to operate in the 9alley. ;n ortunately, the Tata company has not bothered either to tell its customers about its )inding up plans. <hile the people )ho invested a lot o money in setting up Tata ranchisees )ill be hit hard the most, the locals )ho have invested in Tata handsets and dongles too have not been intimidated as to ho) the company plans to reimburse their losses. 6ccording to sources, Tata employees in the valley have been given a ! month notice and the company )ould shut its operations on 18th ,anuary, 001!.

. TATA MOTORS

SHI!TING O! THE NANO "LANT BY TATA MOTORS

The Tata Motors site is the most ertile one in the )hole o the $ingur, and the $ingur bloc+, in turn, is among the most highly ertile in <est =engal. %onsequently, almost the entire local population depends on agriculture )ith approximately 1>000 ma+ing their livelihood directly rom it. The local population in the $ingur bloc+ elt threatened or their livelihood. ?nvironmental degradation )as also eared.

.ue to these reasons, the T6T68s decision ma+ing o setting up the :6:7 plant in $ingur had aced a lot o criticism and also led to severe protests. The %hie (rotestors included Mamata =aner"ee and $ocialist ;nity %entre o India The movement has received )idespread support rom civil rights and human rights groups, legal bodies and various social activists .

@inally, on 7ctober !, 0008, -atan Tata )as orced to move the :ano (ro"ect out o <est =engal and set it up in Gu"rat. It too+ 1A months to build a ne) actory in $anand, Gu"arat and proved to be a huge expense to the T6T6 group )hich could have been avoided, had the T6T6$ ta+en the right decisions at the right time.

JET AIRWAYS

A)out #$t A%r&a'(:

#$t A%r&a'( is the irst largest Indian 6irline based in Mumbai ,Maharashtra. It operates over A00 lights daily to B1 destinations )orld)ide. Its main hub is Mumbai, )ith secondary hubs at .elhi, 4ol+ata , %hennai, %ochin, 6hmedabad, and =engaluru. It has an international hub at =russels airport , =elgium

A)out t*$ !ou,-$r a,- CEO: Nar$(* Go'a+

Nar$(* Go'a+ is an Indian businessman and ounder %hairman o ,et 6ir)ays. @ollo)ing the 000> I(7 o ,et 6ir)ays, @orbes magaCine declared him the sixteenth richest person in India )ith a net )orth o D1./ billion. *e too+ over G7E6I- giving his company !0F o the Indian travel mar+et. *e has over t)entyE ive years o experience in the civil aviation sector. ;nder his leadership, ,et 6ir)ays has emerged as one o IndiaGs most pre erred airlines.

,et operates a relatively young leet o =oeing B!B "ets and 6T-B0 :aresh Goyal ounded ,et air &(rivate' Himited to loo+ a ter $ales and Mar+eting operations o oreign airlines in India. *e too+ advantage o 7pen $+ies (olicy o the Government o India and set up ,et 6ir)ays

.ro,/ D$0%(%o,( 1a-$ )' #$t A%r&a'( :

=uying $ahara )as a big strategic mista+e by ,et. In 7ctober 0008, "et sac+ed around 1,/00 employees ,all probationary and temporary )or+ers, across all categories and departments. It )as a part o ma"or %ostEcutting exercise to tac+le Global slo)do)n and price hi+e o 6viation uel.

:aresh Goyal, in a press con erence, said his airline )ould ta+e bac+ each and every one o the 1,/00 sac+ed ,et employees because he understood their pain and I)ould not be able to sleep peace ully5 i he did not reverse the retrenchments.

T*$ "%+ot( R$2o+t:

The retrenchment and then the reinstatement saga had bred insecurity among the employees. The airline pilots did not have any union and being contract employees could be sho)n the door anytime. This led to the ormation o the :ational 6viators Guild &:6G ' %aptain $am Thomas and one o his colleagues played a signi icant role in the ormation o the ;nion

7n ,uly !1, 000/, the t)o senior pilots o ,et 6ir)ays, )ho )ere both o iceEbearers o the ne)ly ormed :6G, )ere dismissed. Management alleged that the t)o captains )ent around coercing pilots into signing the union membership orm. The pilots on their part maintained that their request or discussion and representations )ere ignored by the management. 6ccording to the pilots their appeals ell on dea earsJ :6G issued a stri+e notice on 6ugust 0A, 000/. 7n 0!rd 6ugust the :6G )arned that they )ould go on stri+e rom Bth $eptember i both the pilots are not reinstated.

The pilots )ent on a mass leave )ithout ma+ing any attempt to tal+ to the management.

This situation created a huge problems or passengers . 80 F o the passengers )ere accommodated in other airline. The ourEday stri+e had led to the cancellation o nearly B00 lights, costing hardships to over 08,000 passengers. 6 ter a nine hours meeting, the management o ,et 6ir)ays and the pilots o :6G ended in a deadloc+ )ith the management agreeing to reinstate the our sac+ed pilots but )ith a sti rider# dissolve the union and orm an association. The condition put or)ard by the management )as not acceptable to the pilots. @inally, a dra t )as )or+ed out late night bet)een %ongress leader $an"ay :irupam, representatives o the pilots and ,et 6ir)ays %hairman :aresh Goyal.

The management agreed to reinstate the sac+ed pilots on the condition that it )ould reconsider the )isdom o a union. The negotiations ended )ith the ormation o a grievance committee consisting o both pilots and administration members to hear such cases.

Introduction to UB group :
@ounded in K 18>B %hairman K .r. 9i"ay Mallya *eadquarteredE -ichmond road,=anglore (roducts K=re)ery,alcohol breverage,6viation,Manglore chemicals L ertiliCers, ;= global&trading company'

Kingfisher Airlines :

K%,/3%(*$r A%r+%,$( L%1%t$- is an airline group based in India. Its head o ice is in 6ndheri &?ast', Mumbai and -egistered 7 ice in ;= %ity,=angalore. 4ing isher 6irlines )as established in 000!. It is o)ned by the =engaluru based ;nited =re)eries Group. The airline started commercial operations in / May 000> )ith a leet o our ne) 6irbus 6!00E000s operating a light rom Mumbai to .elhi. It started its international operations on ! $eptember 0008 by connecting =engaluru )ith Hondon.

Financial difficulties :

The airline has never made money. ?ver since the airline commenced operations in 000>, it has been reporting losses. 6 ter acquiring 6ir .eccan, 4ing isher su ered a loss o over 1,000 crore &;$D180 million'. .uring late @ebruary 0010, 4ing isher 6irlines continued to sin+ into inancial crisis, but the e ects suddenly became more dramatic. $everal lights )ere cancelled and aircra t )ere grounded.

Kingfisher forced to cancel over 30 regular Flights :

4ing isher is getting blo)s a ter blo)s in the 6irline Industry. 6 resh trouble started )hen at least !0 lights either being cancelled or clubbed as several pilots and other sta ers ailed to report or )or+ to protest delays in salary payments.

Co,t-44.

.r Mallya also stated the recent spate o light cancellations )ere 3not because )e could not a ord to ly3 and have been 3blamed on )rong reasons3. *e, ho)ever, admitted the recon iguration exercise could have been better handled to avoid so many cancellations and also regretted the inadequate communication o the cancellations, stating# 3<e could have handled it better5.

What went wrong 5

@ran+ly it )as hassel ree decision or vi"ay mallya to completely suspended services on his bud"et carrier +ing isher red. Mallya had bought 01F sta+e in this airline. Hater he pic+ed up additional 00F sta+e at around -s.1>> a share. Mallya never believed in lo) are business model even )hen he bought the airlines.

 The Three Mistakes: King'fish'er Airlines

@irst Mista+e# The basic strategy o 9i"ay Mallya in business is to ta+e over his counterparts )hen they are in losses and this GTa+e 7ver 4ingG has applied same strategy in case o 36ir .eccan3. $econd Mista+e# Generally these airline groups appoints %?7 or di erent groups and all those %?7Ms report to chairman o the group but Mallya never employed a %?7 since he is success ul in the Hiquor group

Co,t-44

Third Mista+e# =y launching 4ing isher -ed a cheaper service he launched his o)n do)n all..)hen t)o services are rom same brand people al)ays opt the cheaper one and the same thing happened in case o 4ing isher.

Problems 44.

4eeping all sta+eholders engaged. %utEthroat ares, high uel prices, L high taxes. $tri+e problems. %ancellation o lights. Hac+ o management. .issatis action o loyal customer. Increasing loss day by day.

Suggestion to KFA 4

Meet the expectations o the customers. 4eep it )orth)ile or the suppliers. Meet the aspirationso its employees. %omply )ith expectation o the society. 6void ull course meals. Try to ocus on smaller aircra ts &>0EB0 seaters' and uel e icient planes or short distance.

RELIANCE GROUP
@ounded by .hirubhai.*.6mbani &1/!0E0000' @ounded in 1/11 Is the largest private sector company in India 7il and gas, petroleum,petrochemichals, polyester, textiles, retail, telecom etc. 7n ,uly 1,0000 .hirubhai ambani died 7n 000A Mu+esh ambani admitted to having di erences )ith anil ambani over Io)nership issues5

MUKESH AMBANI

-eliance resh store is the convenience store )hich orms the part o reliance retail business headed by mu+esh ambani. The company has 1000 outlets across the country. The company decided to ocus on producing resh ruits and vegetables at much lo)er price. The company spo+e at length about I arm to or+5 theory that is removing middlemen out o the )ay.

6 ter launching these stores across the country it created problem or the local vendors. The stores )ere competing )ith the local vendors and they elt threatened by the modern retail chain. -ecently vegetable vendors and small shop o)ners demonstrated against the opening o reliance stores accusing o directly a ecting their livelihood. <est=engal,-anchi, ;ttar (radesh, ,har+hand stores )ere shut do)n by the company.

LOSS

The company incurred a loss o -s.A1,1/!,1/ la+h or the inancial year ended march !1, 0010

ANIL AMBANI

It )as established by Hate $hri..hirubhai ambani. -%7M is the )orld largest mobile phone operator and )ith over 1>0 million subscribers. Its headquarters is in :avi mumbai,India. -eliance group has business presence that extends to 00,000 to)ns and A,>0,000 villages in India and across globe. It is second largest telecom company in India

It )as decided by the It )as decided by the company to undercut the per minute billing charges and also to provide both %.M6 and G$M services. The Indian telecom companies engaged in tari )ar to gain more mar+et share. company to undercut the per minute billing charges and also to provide both %.M6 and G$M services. The Indian telecom companies engaged in tari )ar to gain more mar+et share.

LOSS
Till 0008 telecom industry )as very pro it earning or reliance industries. 6 ter that global slo) do)n in0008,hyper tari )ar happened in 000/ and huge payouts. -%7M had ! years o anaemic gro)th in revenues and )itnessed a steep decline in pro itabality. IT has has net debt o over !0,000 crores.

GRAPH