E-governance in india

e - INTERNET
 WHAT IS e-gov ?
• e-Governance also known as e-gov,
digital governance, online governance
or in a certain context refers to the use of
internet technology as a platform for
exchanging information, providing
services and transacting with citizens,
businesses, and other arms of
government.
 Models of e-gov

• Government-to-Customer (G2C)
• Government-to-Business (G2B)
• Government-to-Government (G2G)
• Government-to-Employees (G2E)
IMPLEMENTATION !
 SOME BITTER
TRUTH

• Only 15 percent of e-governance

projects are successful. What are
the common causes for failure?
 REASONS
Many e-governance projects fail
because governments focus on
technology and institutions rather than
people. There can be two types of
technologies.
1. Technologies that empower citizens
and build communities and,
2. Technologies that disempower
citizens and destroy communities.
 Current News

The Times of India - 6th July 2008

‘Tiruvarur best in e-governance’

Chennai: Whether they want to get land records or a birth or death certificate, avail of a
government scholarship or some other form of assistance, farmers, students and widows
of Tiruvarur district have the best online services in the country.
The study by the Union department of information technology covered the districts of West
Godavari in Andhra Pradesh, Ahmedabad and Gandhinagar in Gujarat and Palakkad in Kerala,
besides Tiruvarur.

Tiruvarur rolled out over 20 e-governance software packages to cater to various services online.

Public grievance redress mechanism.

Five districts could be categorized a ‘model e-district MODEL TOWN.
Birth or death certificate provided within 10 minute.
Pre and post matric students could get scholarship within one week.
 Solutions

• Public-Private partnerships.

• Time Bound models.

• Accountability.
Thank you