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A glimpse on preferences and habits of urban rice consumers in South and Southeast Asia
Claire Custodio Market Research Team SSD Seminar 02 April 2014
2.
3.
4.
Consumers preferences
Stakeholders preferences
IRRI
Market
M. Demont
Rapid Appraisal in 2013/2014: Consumer surveys in 24 key cities (plus 2 rural states) in 7 countries in South & Southeast Asia
Fieldwork period: May - June 2013: Philippines, Indonesia, Thailand, India September - October 2013: Vietnam, Cambodia, East India September 2013: Bangladesh January - February 2014: Additional East India
Rice preferences
Country highlights
Notes : These are initial findings. We will look at similarities and differences across countries and at city level and socio-economic classes for some cases.
Research design
Target respondents: Males and females 18-64 years old from across socio-economic classes (SEC) MAIN CRITERIA: Involved in grocery decision-making AND in cooking/meal preparation for the household. Random sampling approach: For each city, primary sampling units (PSU) were randomly selected. For most countries, starting point for each PSU was determined by locating prominent establishment such as Mosque (in BD), barangay health center (in PH). Right hand rule was implemented. Interval sampling was done to select the next household In the event that more than one household member qualified, respondent was randomly selected
Research design
Data collection: Face to face interviews Pen & paper structured questionnaire - standardized across countries - translated in local language Spontaneous and prompted elicitations Visual stimuli/showcards
Please tell me your level of involvement in decision-making in the purchase of grocery items including rice in your household.
Research design
(through outsourced market research firm)
Fieldwork period (2-2.5 weeks per country): Philippines: May 15 to June 4, 2013 India: May 15 to June 4, 2013 Thailand: May 16 to June 6, 2013 Indonesia: May 15 to 28, 3013 Fieldwork monitoring: Regular status report Queries and clarifications Fieldwork quality control: Pre-fieldwork: briefing, mock interviews and pilot tests Actual fieldwork: Fieldwork supervisors accompany interviewers for first interviews Minimum 30% back checks/call backs for each interviewer 100% checking of questionnaires Debriefing
300
200
6
7
100
499 200 150 149
10
4 7 8 8
150
*Cambodia (n=350) data processing ongoing *Additional Eastern India cities with n=150 each: Guwahati in Assam/ Bhubaneshwar, Odisha/ Patna, Bihar/ Dhanbad, Jarkhand data for processing *Additional rural areas in West Bengal (n=250) and Odisha (n=250) data for processing
16.1
10.1
8.0
Hyderabad Hyderabad large metro (Andhra Pradesh,South) Kolkata Kolkata large metro (West Bengal,East) Bangladesh Dhaka Chittagong Khulna Urban zones in Dhaka Division Urban zones in Chittagong Division Urban zones in Khulna Division
7.7 14.1
Respondent profile
Philippines Base MAIN Grocery Decision Makers and INVOLVED in cooking/meal preparation (In %) Female (In %) Male (In %) Average age (years) Education (In %) - No Formal Schooling - Primary School or below - High School (Junior/senior) - Technical/Vocational Training - University - Post Graduate Working status (In %) - Working Full Time - Working Part Time - Student-Not working - Housewife Monthly household income (average in local currency) (average in US$) Household size (number of people) 18 11 10 14 57 4 27 8 13 7 5 74 12,119 Rs $200 4 5 7 5 79 31,170 BDT $402 4 500 91 Indonesia 500 88 Thailand 500 87 Vietnam 300 94 E/S India 820 Bangladesh 500
87
77
85 15 41 1 11 49 12 24 3
96 4 38 0 12 76 5 7 -
90 10 41 7 29 31 8 23 1
98 2 42 0 7 69 10 13 -
89 11 40 7 19 57 2 11 2
93 7 34 3 16 60 2 9 9
3 57
17,502 PhP $417 5
2 71
4,320,001 Rp $381 4
3 34
15,060 THB $468 4
11 49
9,135,000 VND $434 4
Video 1
5 4 4 4 4 4
84 81 56 55 52 64
Base: All respondents [Philippines n=500; Indonesia n=500; Thailand n=500; E/S India n=820; Vietnam n=300; Bangladesh n=500];
S08: Thinking about the past 6 months, how frequent does your family eat rice on average at home, including meals and snacks made of rice? Please tell me which of the following statements BEST applies to you? (SA) S09: Please give us an estimate in KG (kilograms) on how much rice your family consumed every month at home. S5: Could you tell me how many people currently live in your household , including yourself? Please only include those who live in your household at least 5 days a week and please exclude the domestic helpers.
Indonesia 2
83
15
20.2 /wk
14.0 /wk
Lunch 38%,
Dinner 97%
Breakfast 3%
Vietnam 2
91
13.7 /wk
Breakfast 37%
E/S India 1
68
20
1 1
13.1 /wk
Breakfast 26%
Bangladesh
30
68
15.9 /wk
Base: All respondents [Philippines n=500; Indonesia n=500; Thailand n=500; E/S India n=820; Vietnam n=300; Bangladesh n=500]; [S08: Thinking about the past 6 months, how frequent does your family eat rice on average at home, including meals and snacks made of rice? Please tell me which of the following statements BEST applies to you? (SA)]; [Q06a: You mentioned earlier that your family eats rice [mention answer in S08]. Thinking about the past 6 months, on which occasions did your family usually eat rice at home? (MA)]
Philippines
Indonesia
49
44
Rice wholesalers
Grocery/provision stores Grocery/provision stores Rice wholesalers
62
34 51 43
48
44
Bangladesh
32
62
Base: Those who purchased rice in the past 6 months [Philippines n=500; Indonesia n=500; Thailand n=500; Vietnam n=300; E/S India n=804; Bangladesh n=494]; Q04: Where do you usually buy uncooked rice for household consumption? (MA). Q05a: Thinking about past 6 months, did you purchase loose or packaged rice or both? (MA)
Spontaneous elicitation
How would you describe the traits or characteristics of rice which your family prefers? Please describe to us the three most important characteristics or traits. It can be in terms of eating quality, physical characteristics of the uncooked and cooked rice, nutritional benefits or cooking quality Most Important: ____________________ Second: ____________________ Third: ____________________
Caveats : 1- For consumers, we focused on quality traits. Price was not factored in preference. 2 - Trade-offs not yet captured in varietal preference formation. This is part of future activities Assess trade-offs in varietal preferences of farmers and millers.
Shape
Video 2
Texture - Sticky & Chewy Texture - Soft Color - White Texture - Smooth Color - White Aroma - Sweet Volume expansion Size - long Whole grains Texture - Soft Aroma - Pandan Color - White
East Size - Medium Color - White Shape - Slender Aroma - Sweet Good taste Shape - Slender Color - White Good Taste
South Shape - Slender Color - White Good Taste Texture - Smooth Size - Medium
Good Taste Color - White Aroma - Sweet* Nutrition w/vitamins Shape - Slender
Wtd Base: E/S India n=820 [West Bengal n=300; Andhra Pradesh n=165; Tamilnadu n=355] Bangladesh n=502 [Dhaka n=296; Khulna n=72; Chittagong n=134]
West Bengal Size - Medium Color - White Shape - Slender Aroma - Sweet* Good taste Shape - Slender Color - White Good Taste
Tamil Nadu Size - Long to extra long Good Taste Color - White Texture - Smooth Shape - Slender
*Eliciting specific aroma proved to be a challenge need to verify preference for specific aroma (i.e. sensory evaluation)
Wtd Base: E/S India n=820 [West Bengal n=300; Andhra Pradesh n=165; Tamilnadu n=355] Bangladesh n=502 [Dhaka n=296; Khulna n=72; Chittagong n=134]
Good Taste Color - White Aroma - Sweet* Nutrition w/vitamins Shape - Slender
Country highlights
India: Preference for specific size and shape evident; heterogeneity can be observed
Socio-economic classes East (n=300) Size Medium Shape Slender Color White Good taste South (n=520) Size Long to extra long Color White Good taste Texture Smooth (Shape Slender) (Shape Medium) Shape Slender Color White Good taste Size Medium Texture Smooth Shape Slender Good taste Color White
Total Size - Medium Shape - Slender Color - White Good taste East Size - Medium Color - White Shape - Slender Aroma - Sweet Good taste South Shape - Slender Color - White Good Taste Texture Smooth Size - Medium
Size Medium Shape Slender Color White Good taste Aroma Sweet Size Medium Color White Aroma Sweet
Base: East India n=300; South India n=520 Q07: Now, lets talk about rice characteristics in general. How would you describe the traits or characteristics of rice whic h your family prefers? Please describe to us the three most important characteristics or traits. It can be in terms of eating quality, physical characteristics of the uncooked and cooked rice, nutritional benefits or cooking quality.
n=116
% Aroma Taste Size Long 41 33 25 12 12
n=100
% 44 20 25 42 18
East Size - Medium Color - White Shape - Slender Aroma - Sweet Good taste
Shape Thin/slender
Color White
*Pulao/Pulav (vegetables are added with masala); *Vegetable fried rice (rice half boiled, fried, masala can be added, dry fruits can be added *For both dishes: Ghee (class of clarified butter) and Jaggery are added (a traditional uncentrifuged sugar)
Base: Those who mentioned the dish in Q06b Q06b: What are the three most preferred rice dishes or dishes that your family eats with rice? Please describe it to me? Q06d1: Please tell me, in your own words, the key qualities of rice that your family prefers for [mention response in Q06b].
Base: Those who mentioned the dish in Q06b Q06b: What are the three most preferred rice dishes or dishes that your family eats with rice? Please describe it to me? Q06d1: Please tell me, in your own words, the key qualities of rice that your family prefers for [mention response in Q06b].
Bangladesh: Most preferred characteristics are consistent across urban zones and SEC
Socio-economic classes Most preferred rice characteristics Shape - Slender Good Taste Color - White Aroma - Sweet
Good taste Color - White Shape - Slender
Good taste SEC B Color - White (34% of total; n=172) Shape - Slender Good taste Color - White SEC C Aroma - Sweet (27% of total; n=135) Size - Short Shape - Slender Good taste SEC DE Color - White (21% of total; n=103) Shape - Slender
Shape - Slender Color - White Good Taste Size - Short; Good Taste Color - White Shape - Slender
Good Taste Color - White Aroma - Sweet* Nutrition w/vitamins Shape - Slender
Base: All respondents (n=502) Q07: Now, lets talk about rice characteristics in general. How would you describe the traits or characteristics of rice whic h your family prefers? Please describe to us the three most important characteristics or traits. It can be in terms of eating quality, physical characteristics of the uncooked and cooked rice, nutritional benefits or cooking quality.
Thailand: Which segment prefers volume expansion and what are the different association of aroma?
Most preferred rice characteristics GBKK Chiangmai Khon Kaen (n=232) (n=113) (n=113) Texture Texture Texture Smooth Smooth Smooth Color - White Size - Long Whole kernels Aroma Aroma Aroma - Sweet - Sweet - Newly harvested Volume expansion - Grains expand upon Color - White Color - White cooking
Total Thailand Texture - Smooth Color - White Aroma - Sweet Volume expansion Size - long Whole grains
Aroma - Sweet
Not a priority
Total Awareness (TOM+other mentions+aided) Base Sinandomeng Dinorado Milagrosa Angelika 7 Tonner Dinorado (Red) IR64 Brown rice Jasmine rice Red rice Organic rice Sampaguita Long grains Ivory Royal Ivory California Premium Masipag Ambassador Japanese Sasanishki Uncle Sam Ganador NFA Banay Banay
Total 500 % 91 63 51 46 26 20 16 69 60 42 26 39 20 14 14 14 11 10 10 8 17 9 8
By Type
Top of mind: Q10: What types/brands/varieties/labels of rice have you seen or heard of? Please mention all those that come to mind. (SA) Other mentions: Q11: What other types/brands/varieties/labels of rice have you seen or heard of? What others? (MA) Aided awareness Q12: Which of these are you aware of? (MA)
Brand names
By Trade name
Philippines: Do consumers eat what they prefer? Which variety has high equity among consumers?
Awareness of consumers By variety 100%
Awareness Most often Conversion Most preferred of those who regularly consume the variety consumed
% 91 63 51 31
% 29 2 1 14
% 32 3 2 45
n=145
n=71
7 Tonner
26
20
77
n=102
Other variety Other typeDinorado (10%), Jasmine (15%) Sinandomeng (8%) Other variety Sinandomeng (1%)
7 Tonner has high equity in Davao: (n=141 aware of any variety) Awareness: 92% Most often consumed: 72% Most preferred: 72%
Q10: What types/brands/varieties/labels of rice have you seen or heard of? Please mention all those that come to mind. (SA) Q11: What other types/brands/varieties/labels of rice have you seen or heard of? What others? (MA) Q12: Which of these are you aware of? (MA) Q15. Which of these do you buy for /serve to your family most often? (SA) Q17. If the price is not a consideration and all the types/brands/varieties/labels of rice were available to you...which ONE would you be most likely to choose?
Q10: What types/brands/varieties/labels of rice have you seen or heard of? Please mention all those that come to mind. (SA) Q11: What other types/brands/varieties/labels of rice have you seen or heard of? What others? (MA) Q12: Which of these are you aware of? (MA) Q15. Which of these do you buy for /serve to your family most often? (SA) Q17. If the price is not a consideration and all the types/brands/varieties/labels of rice were available to you...which ONE would you be most likely to choose?
Thom Lai
Tai nguyen Cho Dao Thom Thai Gao 64/IR 64 Tai nguyen Long An Hanoi (n=117) Tam Dien Bien Tam Hai Hau Bac Huong Tam thai
(Type - Jasmine)
(Brand or trade Aromatic) (Brand or trade Aromatic) (Variety Non-aromatic) (Brand or trade Aromatic)
83
69 64 62 62
9
15 12 9 9
(Brand or trade Aromatic) (Brand or trade Aromatic) (Variety Aromatic) (Brand or trade Aromatic)
97 97 88 21
21 3 56 7
Key take-outs
Key take-outs
Most preferred rice characteristics vary by country (except for whiteness).
Southeast Asia: Commonalities - whiteness and texture albeit different types of texture (PH-soft; ID-nasinya pulen; TH-smooth; VN-sticky & chewy) South Asia: Commonalities - whiteness and good taste Bangladesh: Good taste, white, slender - Common characteristics preferred across urban zones and SEC E/S India: Medium size, slender, whiteness, good taste - Importance of size and shape evident vs SEA. East: medium size, slender; Andhra Pradesh: medium size, slender; Tamilnadu: long to extra long, slender
India: Most diverse rice preferences vary by state, SEC and dishes Opportunities exist in specific segments
East India as potential market for short & bold grains for Payesh Thailand: Grain expansion for the middle class (SEC C) Philippines: (Characteristics of) Jasmine preferred by upper class in Metro Manila
Aroma as preferred rice characteristic but other methodology is needed to verify specific type
Sweet aroma in East India unclear if association pertains to the dish or to rice. Thai consumers have different association of aroma (newly-harvest vs sweet)
Key take-outs
Results: One step closer to providing inputs to breeders in their development of product profiles by region.
The identified rice characteristics may be treated as minimum requirement for specific country/segment for varietal development.
Results: Input to broader value chain (VC) analyses - along with stacked surveys on rice value chain actors.
Next steps
Timeline
2013
Consumer surveys
BD Bangladesh IN India
2014
Urban IN (2 cities, completed) Rural IN (Odisha, WBengal; completed) BD (planned) BD (Rangpur, Dinajpur, Khulna, Jessore)
2015
Rural IN (Other states)
2016
IN (Other states)
BD, IN
BD
IN
Estimate of demand and potential market size for specific traits (and combinations) by market segment