Building Relationships through Communication

Communication is the solvent of all problems and is the foundation for personal development. - Peter Shepherd Speech is power: speech is to persuade, to convert, to compel. It is to bring another out of his bad sense into your good sense. - Ralph Waldo Emerson Communication is not only the essence of being human, but also a vital property of life. - John Piece
An open ear is the only believable sign of an open heart. - David Augsburger

Understanding the term Relationship

Relationship: The state of being related Related: 1. Connected by some understood relationship. 2. Connected through membership in the same family.

The key is CONNECTION, which can be established through effective COMMUNICATION.

Relationships: Defining Main Characteristics

FORMALITY: the amount of distance between the people defines the type of relationship, from formal to intimate. ACCESSIBILITY: the openness, willingness to exchange information (self-disclosure). RECIPROCITY: certain behaviors are called for in the relationship and others are prohibited; each person has expectations which must be fulfilled. COMMITMENT: the degree to which each person is uniquely a part of the relationship; the interchangeableness of the people. SPONTANEITY: the freedom or lack of freedom to engage in spontaneous behaviors, free of role expectations of the other.

Build relationships- Develop rapport

Support Talk Respect

Loyalty

Trust

Six successful elements in Relationships

Communication skills Self-awareness Self confidence Positive personal impact Outstanding performance Interpersonal competence to succeed in your career and life.

Interpersonal Communication
Interpersonal communication can mean the ability to relate to people in written as well as verbal communication.
This type of communication can occur in both a one-on-one and a group setting. This also means being able to handle different people in different situations, and making people feel at ease.

Communication and relationships

Communication is one of most important factors for a well functioning relationship If there is relationship no communication there is no in

Communication is especially therapeutic relationships

important

Developing Effective Interpersonal Skills

Communication and Conversation Skills Be a good listener Nonverbal messages Be open to topics Communicate ideas precisely and concisely Think before speaking Human Relation Skills (People Skills) Remember names Refer to people by name when interacting Remember information about people Be positive Be complimentary

Communication Factors Influencing the Quality of a Relationship

Communication skills Self disclosure Individual and cultural communication

differences

in

How Communication skills help in a relationship

Active listening, Giving and receiving criticism,

Dealing with different personality types, and

Nonverbal communication.

Self Disclosure
Social penetration theory (Altman & Taylor, 1973): Relationships are formed by a gradual process of self-disclosure; the sharing of personal facts, inner thoughts and feelings. Collins & Miller (1994): A meta analysis showed that people who disclose intimate information about themselves are more liked than people who dont.

Individual Differences
Tannen (1990): In observational studies, she found gender differences in how men and women have conversations. Men interrupt more, women use more language tags, women prefer emotional support whereas men tend to have a problem solving approach to problems. Reis (1986): Women self disclose more than men. Women also disclose more to other women than men to other men.

Summary and Conclusion

Communicating and relating effectively with others is an important life skill and one of the most important forms of human intelligence. We need to relate to others in a way that acknowledges their humanity and individuality, and preserves or promotes their self-esteem. We should strive to bring out the best in others by being helpful friends, positive role models, and effective leaders.

THANK YOU

Presentation made by :Sandeep Singh Kumar Vaibhav Saket A2305209120 A2305209134 A2305209130 6CSE-3

Dinesh Singh Negi A2305209143