Introduction to Microsoft Lync

UK CES Communications Conference 2011

What do We Experience Today?

Current communications and collaboration experience

Source: Ideal Communications and Collaboration Research by Microsoft, 2009

Extension and Clientele Acceptance

Is there acceptance among the groups for both delivery and receiving of programming delivered in this manner?
There exists a generational divide Transition should begin with technology education There is the willingness factor Internet service to the community Benefits to both sides
Programming is no longer time sensitive
We can deliver quicker and The client can receive when it is convenience

In Five years this will be a necessity

April 18, 2007

New Tools For the Toolbox

New Communication Medias and Program Delivery Medias
Podcasts Blogs List serve capabilities Interactive Software, i.e. Centra Webcasts Interactive Publications Video Conferencing Chat Rooms and Forums Interactive information systems i.e. Garden Data.org

April 18, 2007

What is driving us to seek new communication tools?

Workforce Distribution
Work from dispersed locations: Extension Employees are spread out across Kentucky

Lack of Technology Integration

Overwhelmed: Large organizations like Extension often average more than six communications devices and almost five communications applications per employee Frustrated: Collaboration inefficiencies waste up to 25% of staff time

Demand for New Technologies

Mobile phone = New PC: 600 million smart-phones will be used for business in 2011 Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW

Lync Provides a Integrated Experience

Users can benefit from a single client experience for IM, voice, video, and data sharing

What do you Want

Ideal communications and sharing experience

Lync Provides a Presence Across Office Applications

Common features across Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint can help to improve the user experience

Contact Card

Click to communicate from Microsoft Backstage view and review tabs (Word, Excel, PowerPoint)

Lync 2010 works on different platforms

Options for those who use Macs, mobile phones, browsers, and other devices
Connect with Mac users Lync for Mac

Communicate through mobile phones Lync Mobile, iPhone app, Nokia

Reach through the browser

Lync Web App

Experience Lync through numerous devices Polycom, Plantronics, Jabra, Aastra and more

Lync Connects People in Flexible Ways

Access Connect messages in real time through across your devices PC, mobile from a device, familiar or interface the Web

PC

Mobile

Web

Putting Lync to work in UK CES

How might Lync be used in our own organization
Multi-County program planning between agents Joint meeting from wherever you are Specialist delivered programs to agents/clientele Proofing/sharing documents agent-agent and agent-specialist Staff meetings Online classes Program delivery for clientele
Live to different offices/individual locations Recorded presentation to be viewed at any time

Communicate with staff within larger offices Using Lync inner-office

Clientele visit awareness Task management with staff members

Getting Started
You already have an account

Talk to your District Tech

UK Wiki site: http://wiki.uky.edu/lync/Wiki%20Pages/Home.aspx

 2010 Microsoft Corporation. All rights reserved. Microsoft, Exchange ActiveSync, Excel, Lync, Outlook, PowerPoint, SharePoint, SQL Server, Windows, Windows Live, Windows Mobile, Windows Server, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.