ABOUT UNILEVER

About Unilever

Creating a better future every day

Unilever is one of the worlds leading suppliers of fast-moving consumer goods. We aim to provide people the world over with products that are good for them and good for others.

Our vision

We work to create a better future every day. We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. We will inspire people to take small everyday actions that can add up to a big difference for the world. We will develop new ways of doing business that will allow us to double the size of our company while reducing our environmental impact.

Fast facts - 2009

163,000 employees at the end of the year

20 nationalities among our top tier managers

89 million invested in community programmes worldwide

More than 170 countries in which our products are sold

891 million invested in R&D worldwide

264 manufacturing sites worldwide

Our people
People are the heart of our business.

We aim to create an environment in which all employees can fulfil their potential. Unilever is one of the worlds most culturally diverse companies. Our Board is made up of six nationalities and the nine members of the Unilever Executive come from six different countries.

Performance

Scale and geographic reach

The Americas 13 billion turnover 4.2% underlying sales growth 32.3% of group turnover Western Europe 12 billion turnover -1.9% underlying sales growth 30.3% of group turnover AAC 15 billion turnover 7.7% underlying sales growth 37.4% of group turnover

2009 turnover 39.8 billion

Operational achievements in 2009

Good broad-based underlying sales growth of 3.5% Underlying volume growth of 2.3% accelerating through the year Increased investment behind our brands Return to strategic acquisitions including TIGI and Baltimor Named International Supplier of the Year by Tesco for the fourth year running Volume growth 2.3% Sales growth 3.5%

Category highlights in 2009

Savoury, dressings and spreads

Turnover of 13,256 million Underlying sales growth of -0.1%

Personal care
Turnover of 11,846 million Underlying sales growth of 5.3%

Ice cream and beverages Turnover of 7,753 million Underlying sales growth of 4.0%

Homecare & other Turnover of 6,968 million Underlying sales growth of 7.1%

Unilever financial performance

* Restructuring, disposals and one-off items ** Continuing operations

* Continuing operations

Strategic Focus

Our corporate purpose

Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth. We

will bring our wealth of knowledge and international expertise to the service
of local consumers a truly multi-local multinational. Our long-term success requires a total commitment to exceptional standards of performance and productivity, to working together effectively, and to a

willingness to embrace new ideas and learn continuously.

To succeed also requires, we believe, the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact. This is our road to sustainable, profitable growth, creating long-term value for our shareholders, our people, and our business partners.

Unilevers growth priorities

Our ambition is to win share and grow volume in every category and country.

Winning with brands and innovation

Deliver superior products, design, branding and marketing

Winning with people

Organisation and diverse talent pipeline ready to match our growth ambitions

Bigger, better, faster innovations

Appeal to more consumers across needs and price points

Performance culture which respects our values

Leverage our operating framework for competitive advantage

Winning in the marketplace

Lead market development Win with winning customers Be an execution powerhouse

Winning through continuous improvement

Lean, responsive and consumer-led value chain Drive return on brand support Agile, cost-competitive organisation

Local roots with global scale

LOCAL ROOTS
Our deep roots and early engagement in D&E markets give us invaluable consumer insight: Understanding of the local consumer Brands and products across a wide range of income levels Critical mass on the ground Corporate reputation with local stakeholders and talent pool

GLOBAL SCALE
Leveraging our scale brings us advantages over local competition: Global portfolio of brands and categories Dedicated R&D investment

Shared values and standards of behaviour

The D&E opportunity

Of the 6.8 billion people in the world today, 5.9 billion live in developing and emerging markets countries such as Brazil, India and Indonesia where Unilever has deep roots and a wide presence. We already reach many more consumers than our competitors in these markets.

% 2004 Sales

Other developed 3%

Other developed 4% North America 16% D&E 50%

% 2009 Sales

North America 23%

D&E 36%

Western Europe 38%

Western Europe 30%

Categories, Brands and Regions

Strong category positions

Unilevers portfolio of categories

Leading category positions

Homecare Savoury, Dressings & Spreads Ice Cream & Beverages

Personal Care

Big global brands

Top 25 brands = almost 75% of Unilevers sales*.

* As at end 2009

Regions and categories

Clear, distinct, complementary roles.

Categories
Deliver global platforms

Regions
Execute on the ground Responsible for: Managing the business Deploying brands and innovations Customer management Accountable for: Short-term market shares Growth Profit Cash flows

Responsible for:
Brand development Innovation Research and development

Accountable for:
Medium/long-term market share Brand health Innovation metrics Category value creation

Foodsolutions

Unilever Foodsolutions is one of the worlds leading foodservice businesses. Works closely with customers, including caterers, restaurateurs and major hotel and fast-food chains, to create food solutions that help grow their business. Operates in 68 countries worldwide, employing 4,700 people, including 230 chefs. Holds leading positions in bouillons/bases, seasonings, sauces, soups, dressings, tea and desserts. Unrivalled combination of: Consumer insight Customer understanding Chefmanship culinary passion and expertise Well-known brands.

The Supply Chain

Raw materials and ingredients

15.3 billion spent on raw materials and packaging from over 10,000 suppliers in 2009.

Our share of world volume:

Preliminary data pending audit.

Manufacturing
264 manufacturing sites.
Continuous improvement in eco-efficiency in factories (19952009): 41% reduction in CO2 from energy 65% reduction in water use 73% reduction in total waste

Preliminary data pending audit.

Distribution and retailing

Around one-fifth of Unilevers sales are through ten major retail chains. Our products are sold in over 10 million small shops in developing and emerging markets. 50% of sales from developing and emerging markets.

Customer partnerships
Unilever manages a number of partnerships globally.

Consumers
2 billion consumers use a Unilever product on any day. Top 13 brands with combined sales of 23 billion in 2009. 5.3 billion invested in advertising and promotion. 891 million invested in R&D.

Innovation

Innovation driving growth 1

Unilever is a world leader in research and development (R&D).

891 million invested in R&D in 2009 At least 250 new patent applications filed each year A portfolio of more than 20,000 patents and patent applications

Innovation driving growth 2

Competitive advantage through an integrated R&D programme.

More than 6,000 R&D professionals 6 strategic R&D laboratories delivering groundbreaking technologies 31 major development centres developing and implementing product innovations 92 locations around the globe with R&D teams implementing innovations in countries and factories

Innovation driving growth 3

Focused efforts that swiftly bring bigger innovations to market.

Knorr Stock Pot

revolutionises bouillon with a format that provides a more authentic bouillon.

Small & Mighty

is the industrys first super-concentrated liquid detergent, using one-third of the packaging, one-third of the water and one-third of the transport of dilute liquids.

Dove Body Wash

Uses proprietary NutriumMoisture technology, earning its scientifically-proven claim to provide effective natural nourishment.

Social and Environment

Social
Helping society through our products and programmes.

133 million people reached by Lifebuoy handwashing programmes since 2002

15 million people in 3 million households in India provided with safe drinking water through Pureit
44% of our products in line with internationally accepted guidelines for saturated and trans fats, sugar and salt

Nearly 17 million school meals delivered to 80,000 children in 2009 through our partnership with the World Food Programme
45,000 women entrepreneurs reach 3 million consumers in 100,000 Indian villages selling Unilever products door to door

Environmental

Eleven years as sector leader of

the Dow Jones Sustainability Indexes. Our goal is to double the size of the business whilst at the same time reducing our environmental footprint. This encompasses the whole value chain from the sourcing of raw materials through to consumer use and disposal of our products.

We are committed to sourcing all palm oil from certified sustainable sources by 2015 15% of the tea we use globally is sourced from Rainforest Alliance CertifiedTM farms Over the period 19952009 we have achieved reductions of: 41% in CO2 emissions* 73% in total waste* 65% in water usage*

* Measured by tonne per production. Preliminary data pending audit.

Working with others

Working in partnership is crucial in developing and delivering some of our major sustainability commitments.

Our principal global partnerships are with:

UN World Food Programme: to feed hungry children and improve their nutrition FDI World Dental Federation: to improve oral health

World Heart Federation: to promote heart health

Global Public-Private Partnership for Handwashing with soap: to promote good hygiene practice UN Global Compact: to align business operations and strategies in the areas of human rights, labour, environment and anti-corruption

Global Alliance for Improved Nutrition: to co-create new approaches in food fortification to address malnutrition

Structure

Legal structure and governance

Unilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers.

It was a full business merger, operating as a single business entity. Margarine Unie (Netherlands) Two separate legal parent companies have been maintained: o Unilever NV (Netherlands) and Unilever PLC (UK). This works through an equalisation agreement and other contracts between the two companies.

Lever Brothers (UK)

A global management team

Doug Baillie President Western Europe Keith Weed

Chief Marketing and Communications Officer

Michael Polk President Global Foods, Home & Personal Care

Pier Luigi Sigismondi

Chief Supply Chain Officer

Genevive Berger Chief R&D Officer

Dave Lewis

Paul Polman Chief Executive Officer

Jean-Marc Hut Chief Financial Officer

President Americas

Harish Manwani President Asia, Africa and Central & Eastern Europe

Sandy Ogg Chief HR Officer

Board of Directors
Chairman

Michael Treschow

Executive Directors
Paul Polman Chief Executive Officer Jean-Marc Hut Chief Financial Officer

Non-Executive Directors

The Rt Hon The Lord Brittan of Spennithorne QC, DL

Wim Dik

Louise Fresco

Ann Fudge

Charles Golden

Byron Grote

Narayana Murthy

Hixonia Nyasulu

Kees Storm

Jeroen van der Veer

Paul Walsh