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Organizational Behavior-What
is it?
OB Involves the study of process-how
people in social systems function with
each other to get work done.
OT deals more with the structural
elements of organizations.
How to put the pieces together to facilitate
the process
Process involves managers
and managing
Managers, a structural component of
organizations, interacts (process
component) with others to accomplish
work.
Make decisions, allocate resources, direct
activities.
Accomplish organizational and personal
goals
Process involves managers
and managing – cont’d.
Managers work in organizations
Combination of structural and process
components.
Manager’s
interpersonal skills
are important.
Why?
Manager’s interpersonal skills
are important. Why?
Because the way that managers view
organizations is changing.
How do we frequently view
Organizations and People in
them?
Classical Paradigm-a structural approach
Organizations are machines
Machines consist of components e.g.
equipment, people, buildings, cash, raw
materials.
Managers job is to fit the components of the
machine together in the most efficient way
What’s New?
Frequently overlooked
Political science studies the behavior of
individuals and groups within a political
environment.
Why is the study of organization
behavior important?
Why is the study of organization
behavior important?
Viewing organizations as closed systems
is no longer valid
Components are no longer homogeneous
– Work Place diversity
Globalization makes hierarchical
communications too slow
Information Technology gives power and
information to the one who can use it
best.
Why is the study of organization
behavior important?
The environment is changing rapidly
making adaptation and change crucial
to survival- organizations as closed
systems isn’t a valid model.
Improving Quality and Productivity
Improving ethical behavior
Now, do successful
organizations put people
first?
A Debate
Pro side
Biographical Characteristics
Ability
Learning
Biographical characteristics
Age
Gender
Tenure
Marital Status
Ability
Intellectual
Physical
Ability-fit
Learning
Three theories
Classical conditioning
Pavlov’s dogs
Operant conditioning
Reward/punishment
Social learning
Observationand perception
Use of models
Shaping