PETRONAS

eLearning Courseware Development

Framework

10 December 2003

Awareness Briefing to
Universiti Teknologi PETRONAS
(UTP)

By PETRONAS eLearning Team

PETRONAS eLearning Courseware Development Framework

Today’s Schedule
November 8, 2009
Time Outline
9:30 AM – 11:00 AM Introduction
Framework Overview
Curriculum Studies (CS)
11:00 AM - 11:15 AM Refreshment
11:15 AM - 12:45 AM Courseware Analysis (CA)
Courseware Design (CD)
12:45 PM - 2:00 PM Lunch
2:00 PM - 4:00 PM Courseware Construction (CC)
Courseware Evaluation (CE)
Courseware Implementation (CI)
Q&A
4:00 PM – 4:15 PM Refreshment / End
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PETRONAS eLearning Courseware Development Framework

@Contents
November 8, 2009

 eLearning
 Workshop
 Definition
 Framework Overview
 Framework Components
 Next Steps

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PETRONAS eLearning Courseware Development Framework

eLearning
November 8, 2009

 What is eLearning

 Benefits of eLearning

 Value to PETRONAS

 eLearning Project Background

 Learning Management System (LMS)

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PETRONAS eLearning Courseware Development Framework

What is eLearning?
November 8, 2009

 As defined by PETRONAS

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PETRONAS eLearning Courseware Development Framework

Benefits of eLearning
November 8, 2009

Learners
- Enhance knowledge
Trainers absorption through new
means of knowledge delivery
- Leverage on what the
trainers do best - teach and
- Explore other fields of interest
instigate exploration of the
subject matter
- Determine his/her own
- Able to provide more learning plan
training

- Diversify skills through

virtual mentoring Corporation
- Democratization of learning – give access to
learning to the entire organization

- Promote virtual collaboration and knowledge

sharing among employees

- Ensure consistency of messages across the

organization 6
PETRONAS eLearning Courseware Development Framework

Value to PETRONAS
November 8, 2009

A Value Creating Initiative That Will……

 Shift the responsibility of training and development from the

employer to employees

 Reduce future training spend outside of PETRONAS

 Build internal brand equity through strategic alliances with

prestigious learning institutions in the world

 Create a thinking and inquisitorial workforce for better

productivity and performance

 Accelerate competency development of PETRONAS technical

executives

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PETRONAS eLearning Courseware Development Framework

eLearning Project Background

November 8, 2009

Background
 Management Committee endorsed the eLearning project on Oct
28, 2001. Project kicked-off on Nov 19, 2001

Objectives
 Leverage Information Communications Technology as a
strategic tool to deliver the PETRONAS Education Master Plan

 Define the technology and infrastructure required to support

the delivery of eLearning

 Develop the methodologies for implementing eLearning in

PETRONAS

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PETRONAS eLearning Courseware Development Framework

eLearning System (LMS) is Live

November 8, 2009

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PETRONAS eLearning Courseware Development Framework

@Workshop
November 8, 2009

 Objectives
 Planned Workshops

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PETRONAS eLearning Courseware Development Framework

Objectives
November 8, 2009

 Introduce PETRONAS eLearning Courseware

Development Framework

 Explain how the Framework fits in the

Courseware development process

 Apply the first two steps of the Framework

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PETRONAS eLearning Courseware Development Framework

Planned Workshops
November 8, 2009

 Workshops:
 Awareness – Introduce Framework
Hands-on – Step by step guidance

 To:
ALAM, INSTEP, PERMATA and UTP

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PETRONAS eLearning Courseware Development Framework

@Definition
November 8, 2009

 Stakeholders
 eLearning Terms

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PETRONAS eLearning Courseware Development Framework

Stakeholders (1 of 2)
November 8, 2009

Stakeholder Definition Brief Job Scope

Steering Committee eLearning Steering • Provide guidance
(SC) Committee • Review courseware

Content Owner The owner of the course • Provide requirements

(CO) and courseware
Project Manager The person in charge of • Plan, manage and
(PM) the project control the project

Subject Matter Expert Individuals who are an • Provide content inputs

(SME) expert in certain
knowledge area
Instructional Designer An expert in • Provide ID inputs to
(ID) Instructional Design contents from SME
methodology

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PETRONAS eLearning Courseware Development Framework

Stakeholders (2 of 2)
November 8, 2009

Stakeholder Definition Brief Job Scope

Multimedia Developer Person who creates the • Develop the web base
(MD) eLearning contents eLearning contents

Graphic Designer Person who creates • Develop 2D & 3D

(GD) graphics and animation graphics and
animations
Programmer Person who program the • Creates coding for
(P) internal working of the integration with LMS
content and data passing
Video Specialist Person in charge of • Video shooting
(VS) video shooting • Video editing

Audio Specialist Person in charge of • Voice recording and

(AS) audio recording editing

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PETRONAS eLearning Courseware Development Framework

eLearning Terms (1 of 2)
November 8, 2009

Terms Definition and Description

SCORM • Shareable Content Object Reference Model
• Is aimed at providing flexible training options by
ensuring content that is reusable, interoperable,
durable and accessible regardless of the content
delivery and management system used.
SCO • Shareable Content Object
• Is the smallest unit of instruction, practice and
assessment that focus on achieving a single
learning objective
GOSCO • Group of SCO
• Is a group of 3 SCOs (+/- 1)

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PETRONAS eLearning Courseware Development Framework

eLearning Terms (2 of 2)
November 8, 2009

eLearning contents are structured to meet SCORM

standard
To ensure contents are in object model and
modular
Able to stand on its own and can be moved
around into other courseware effortlessly
TOC SCORM Folder & File
Curriculum Curriculum Hi Level Package

Course Courseware Content Package

Module GOSCO Organization

Lesson SCO Resource

Topic Asset File

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PETRONAS eLearning Courseware Development Framework

@Framework Overview
November 8, 2009

 Framework Objectives
 The Framework
 CS Components & Activities
 CA Components & Activities
 CD Components & Activities
 CC Components & Activities
 CE Components & Activities
 CI Components & Activities

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PETRONAS eLearning Courseware Development Framework

Framework Objectives
November 8, 2009

 To provide guidelines for content creation and development

 Provides control over content development activities

 Sets standards and provides consistency especially for

outsourcing work to different parties

 Expedites content development process thus lowering cost and

increasing efficiency

 Provides continuity and easy maintenance, critical when there

is a change of development team

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PETRONAS eLearning Courseware Development Framework

The Framework
November 8, 2009

 6 components

Courseware
Curriculum Courseware Courseware Courseware Courseware
Implementa-
Studies Analysis Design Construction Evaluation
tion
(CS) (CA) (CD) (CC) (CE)
(CI)

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PETRONAS eLearning Courseware Development Framework

The Framework
November 8, 2009
Curriculum Courseware Courseware Courseware Courseware Courseware
Studies Analysis Design Construction Evaluation Implementa-
(CS) (CA) (CD) (CC) (CE) tion
(CI)
•Kick off Meeting •Kick off •Create •Design Flowchart •Conduct •Deploy
Meeting Design Beta Courseware
Document •Design Storyboard Testing I, II to LMS
•Conduct Front-
end Analysis •Conduct & III
Detail Front- •Review •Walkthrough Storyboard with
SME •Conduct
end Analysis Design
•Review Analysis Document •Gather OSAT
Report •Modification Feedback
•Gather •Fine-tine &
•Gather
Project •Create Assessment •Modification
•Develop Feedback Modification
Management
instructional Requirement •Develop •Walkthrough Storyboard with •Sign off •Review and
Recommendation Development Team
Prototype Endorse
•Develop
•Gather Project iMacro •Create Test Plan Courseware
•Conduct
Management Instructional User •Gather
Requirements Strategy •Construct Courseware
Empathy Test
Feedback
•Review •Review •Conduct Alpha Testing
•Study
Curriculum Study Courseware Feedback & •Courseware
•Modification
Report (CSR) Analysis Fine-tune Rollout &
Report Design •Alpha Testing Revisit Sign off
•Freeze CSR Document
•Freeze CA •Gather Feedback •Courseware
•Freeze DD Audit 21
•Sign off CC
PETRONAS eLearning Courseware Development Framework

CS Components & Activities

November 8, 2009

Curriculum
Studies  Objective: to recommend an effective learning system through establishing a
(CS) broad learning approach, the principal instructional strategy, learning
environment, curriculum/course goals, use of technology, delivery mode, use of
media, evaluation strategy, project timeline, resources and budget.
 Deliverables: Curriculum Study Report

Conduct Front-end Analysis

•Performance Analysis Gather Macro Project Management Requirement
•Training Need Analysis Project Overall Schedule
•Curriculum Analysis •Project Budget
•Instructional Method (Blend) •Project Scope
•Resource Plan

Proposed High Level Instructional Recommendation

and Prepare Curriculum Study Report
•Learning approaches
•Principal Instructional Strategy
•Series of Courseware
•Delivery medium
•Use of Technology
•Assessment strategy
•CS Report

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PETRONAS eLearning Courseware Development Framework

CA Components & Activities

November 8, 2009

Courseware
Analysis  Objective: to establish the courseware requirement specification at course
(CA) level.
 Deliverables: Courseware Analysis Report.

Conduct Detail Front-end Analysis

Gather Project Management Requirement
•Performance analysis
•Project Scope, Budget and Timeline
•Current Training Provision
•Project Team
•Current Content Analysis
•Dependencies
•Target Trainee Analysis
•Deliverables
•Current Medium Analysis
•Current Infrastructure & System Analysis

Recommend and Discuss Macro Instructional

Strategy and Develop Courseware Analysis Report
•Instructional Goals
•List of Terminal Objective
•Audience Profile
•Level of Interactivity
•Ambition Level
•Learning Tracks
•Evaluation Strategy
•Broad Treatment 23
PETRONAS eLearning Courseware Development Framework

CD Components & Activities

November 8, 2009

Courseware
Design  Objective: to establish and confirm macro instructional strategy and
(CD) project management requirement for the course.
 Deliverables: Design Document

Conduct Detail Front-end Analysis Gather Project Management Requirement

•Performance analysis •Project Scope, Budget and Timeline
•Current Training Provision •Project Team
•Current Content Analysis •Dependencies
•Target Trainee Analysis •Deliverables
•Current Medium Analysis
•Current Infrastructure & System Analysis
Develop Design Document
•Instructional Goals
Develop Prototype and •List of Terminal Objective
Finalise Design Document Conduct User Empathy Evaluation •Audience Profile
•Level of Interactivity
•Ambition Level
•Learning Tracks
•Evaluation Strategy
•Broad Treatment

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PETRONAS eLearning Courseware Development Framework

CC Components & Activities

November 8, 2009

Courseware
Construction  Objective: To design visual details (storyboard) for the courseware content
(CC) and instructional design. To author/develop courseware based on approved
storyboard.
 Deliverables: Courseware

Develop Flowchart, Thumbnail and Storyboard Short Sessions with SME/CO

•Walkthrough storyboard
Description: Start

•Discuss ideas and strategy

•------------------ Conduct
Beta Review
Conduct
Beta Review

•Provide feedback
•
(Aesthetic) (Editorial)

------------------
Modification
•Modification
Description:
•
Conduct
No

-------------------
Beta Review
(Endorsement)

•------------------- Feedback and

Enhancement?

Yes

Sign Off

End

Construct Courseware

Alpha Testing
•Develop Test Plan
•Conduct series of testing
•Modification
•Validation
Narration Recording

Integration and Programming Media Preparation

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PETRONAS eLearning Courseware Development Framework

CE Components & Activities

November 8, 2009

Courseware
Evaluation  Objective: To conduct Beta Tests to ensure courseware meets the
(CE) intended quality, and conforms to standards and specification of
the framework before releasing it to learners

Quality Control
Beta Test •Ensure quality and standard
•Language
conformity
•Aesthetic
•Endorsement
•Gather feedback
•Modification

Endorsement
•Ready to launch courseware Certification
of
Acceptance

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PETRONAS eLearning Courseware Development Framework

CI Components & Activities

November 8, 2009

Courseware
Implementation  Objective: To ensure successful implementation of the courseware
(CI)

Site Testing
•OSAT
•Fine-tuning
•Modification

Deploy Courseware over LMS

Launch Final Courseware to Users

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thank you

Blended Learning, the way forward…