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Objectives
At the completion of this module, participants will
be able to:
• Explain the difference between management and
leadership.
• Recognize and apply leadership practices.
• Examine styles of management and leadership.
• Tie issues of empowerment, delegation, and motivation to
leadership.
Building Human Resource Management Skills National Food Service Management Institute
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Effective Leadership and Management Styles
Definitions
Management- all actions focused on accomplishing the tasks in an
organization.
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Effective Leadership and Management Styles
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Effective Leadership and Management Styles
• What is management?
• What is leadership?
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Effective Leadership and Management Styles
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Effective Leadership and Management Styles
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Effective Leadership and Management Styles
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
• Connie has worked with you for six months. She is able to
do some of the work well but seems to be down on herself
about not learning everything quickly enough.
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
• Sabrina knows the ropes of her work. She can manage all of
the tasks, but sometimes she doesn't think she can really
make things happen.
_________ Competence
_________ Commitment
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Effective Leadership and Management Styles
• Your employee:
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
Leadership Styles
The Directing Leader:
• Sets goals.
• Identifies the problems.
• Comes up with solutions.
• Decides who does what work.
• Gives specific directions.
• Announces decisions.
• Closely supervises and evaluates employees' work.
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Effective Leadership and Management Styles
Leadership Styles
The Coaching Leader
• Sets the goals.
• Identifies the problems.
• Develops a plan to solve problems and consults with employees.
• Makes the final decision about procedures or solutions after hearing
employees' ideas, opinions, and feelings.
• Explains decisions to employees and asks for their ideas.
• Praises employees' work efforts.
• Continues to direct employees' work.
• Evaluates employees' work.
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Effective Leadership and Management Styles
Leadership Styles
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Effective Leadership and Management Styles
Leadership Styles
The Delegating Leader
• Identifies problems with employees.
• Sets goals with employees.
• Develops plans and makes decisions with employees.
• Lets employees decide who does the tasks.
• Accepts employees' decisions and monitors their performance.
• Lets employees evaluate their own work.
• Lets employees take responsibility and credit for their work.
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Effective Leadership and Management Styles
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
• Connie has worked with you for six months. She is able to
do some of the work well but seems to be down on herself
about not learning everything quickly enough.
__________ Competence
__________ Commitment
• Sabrina knows the ropes of her work. She can manage all
of the tasks, but sometimes she doesn't think she can really
make things happen.
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
• Your employee:
__________ Competence
__________ Commitment
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Effective Leadership and Management Styles
4. What actions on your part will help this employee move toward
the high competence/high commitment characteristics of an
employee who needs your delegation style?
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