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INTERNET ON
SUPPLY
CHAIN
Meaning of
production
supply chain
Key activities in
Supply chain
Impact on Supply
chain
Live example
Conclusion
A production supply chain refers to the
flow of physical goods and associated
information from the source to the
consumer.
Production planning
Purchasing
Materials management
Distribution
Customer service
Sales forecasting
1. Cost efficiency
2. Changes in the distribution system
3. Customer orientation
4. Shipment tracking
5. Shipping notice
6. Freight auditing
7. Shipping documentation and labelling
8. Online shipping enquiry
Cost efficiency:
Electronic exchange of cargo documents
Streamline document handling without
monetary and time investment
Reduce costs, improve data accuracy,
streamline business processes, accelerate
business cycles, enhance customer service
Flexibility in business
Link between customers and
distribution centers is closer.
Customers can manage complex
movement of products and
information
Access rate information, place delivery
orders, track shipments and pay freight
bills
Builds companies business and enhance
shareholder value
Availability of detailed information and
conduct of business-self service systems
for customers
Real time information
Perform supply chain management and
decision support functions
Encryption technology
Automation: electronic transfer of packing list in advance
Record of details of each pallet, parcel and item being shipped
Freight Auditing
Reduced risk of overpayment
Elimination of paper work
Reduces manual intervention- the standard
bills of lading, shipping labels will be
automatically produced.
Specialized export documentation.
Paper work is reduced- Increases efficiency
Instant information from any location
Parcel shipments can be tracked
Proof of delivery quickly confirmed
Negotiation of rates
Hilton Hotel implemented an electronic ticketing scheme
through their website in order to make an easier booking of
rooms and meeting facilities (2000). According to, Hilton Hotel’s
senior VP for e-business and distribution, the internet facilitates
the hotel’s interaction and helps in the transformation of
customer-business relationship.