Communication

Module1
Ms. Jennifer Ventus
Topics
Definition
Effective Communication
Communication Process
Communication Channels/Media
Communication Barriers
Class Activity


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Definition
It is the process of sharing ideas, thoughts, and
feelings with other people, and having those
understood by the people we are talking with.

Types of Communication
Verbal
Oral written
Non-
Verbal
Visual Aural Gestural
Effective Communication
The key element is understanding
A good working definition for effective
communication is to share meaningful and
understanding between the person sending the
message and the person receiving the message.
Communication Process
Communication Process
Communication Process
Sender
It is the source sending
the message

Factors:
Attitude
Meaningful symbols
Forms:
Speaker
transmitter
Communication Process
Message
A communicating in
writing, in speech, or by
signals

Forms:
Oral
Visual codes
Communication Process
Receiver
Is simply the person
receiving the message,
making sense of it, or
understanding and
translating it into
meaning.
Communication is only successful when the reaction of
the receiver is that of which the communicator intended.
Communication Process
Feedback
A reaction. It can be a
verbal or a non-verbal
reaction or response.

External feedback
something we see

Internal feedback
something we dont
see, such as self-
examination

Communication Channels
In a multimedia/hypermedia system the data are
images, texts (static data) and sounds (dynamic data).
These dynamic and static data need a communication
channel so that the user interacts with the system.
The communication channels of interactive systems
are known as media.
Static Data Dynamic Data
Text Video
Non-animated Images Computer animation
Maps Sound
Communication Channels
Radio Television
Print Internet
Media
A. Physical Barriers
In workplace, such barriers can be caused by the
different seating arrangements for staff members
belonging to different status. This distance factor can
be a hindrance in normal workplace communication.
Communication Barriers
A. Physical Barriers
Physical environment like constant background
noise, poor lighting, can cause a lot of
distraction and often come in the way of
communication.
Communication Barriers
B. Lack of Communication Skills
Unclear message
This happens when the sentences are not completed
or there is a long pause in between two words.
Communication Barriers
B. Lack of Communication Skills
Inconsistency
In such a scenario, the listener doubts the credibility
and authenticity of the said words. Those who have
low confidence or lack of self esteem, often fail to
communicate properly.

Communication Barriers
C. Language Barriers
During conversations, if a person uses a lot of jargon
or buzzwords, then such words would become a
communication barrier.
Communication Barriers
This happens because not
many people are familiar with
those specialized terms.
Hence, they may not even
understand certain parts of
the message and would feel
left out.
D. Barriers of Attitude
This arises mainly due to personal conflict between
individuals; as both the individuals involved delay the
communication due to clash of interests.
Communication Barriers
Such inflexible attitude is
observed among employees
of an organization when
they lack motivation, or are
dissatisfied with poor
management.
E. Emotional Barriers
This barrier is associated with the
mental state of an individual
during communication.
If an individual is having a bad
mood and it gets reflected in his
or her words of communication,
then the listener will lose interest
in listening to the message. You
can refer to barriers to effective
communication.

Communication Barriers
Game Time!!
Game 1: Taboo
The object of the game is
for a player to have his/her
partner(s) guess the word
on his/her card without
using the word itself or five
additional words listed on
the card.
Rule of the Game
Each team will be given 3 minutes to guess the word
The leader will stand near the other team so the
other team will be able to see if the leader of the
other team mentioned the forbidden words.
A team may pass if the word seems to be too hard
for them to guess
The leader will separate the card from the unpicked
cards
Team with the most number of guessed words will
win and gets plus 5 (+5) on Quiz1.

Rule of the Game
PROHIBITED ACCEPTABLE
Hand gestures, sound
effects, and "sounds like"
clues are prohibited.
No initials or abbreviations
can be given

suggestive sentences, song
lyrics, fill-in-the-blanks
phrases, or even one-word
hints.

Example: Diamond
PROHIBITED ACCEPTABLE
Baseball
Carats
Ring
Jewel or
engagement

"They're forever...
"Hope is a huge one...
"The World Series is
played here...
"Some are found in the
rough..."

Game 2: Scene-ario
One to two members of the team is required for this
game.
Each team will be given 3 famous movies
The two member must be able to act one scene from
the given movies.
The team must be able to guess the title of the movie to
be able to score a point
Each team will be given 2 minutes
Team with the most number of guessed movies wins
and will qualify for the last round.
The loosing team however will get a plus 5 (+5) on
QUIZ1.
Game 3: Simon says, Draw
The winning Team of Game 2 gets the chance to play Game 3.
One volunteer from the Team will stand in front of the class,
facing the board.
He/she will have to describe what is found on the paper to the
rest of the team.
Should the group was able to show the correct description by
drawing, they will all receive a plus 10 (+10) on QUIZ1, else
they will also get plus 5 (+5) on the said Quiz.
NO QUESTIONS ARE ALLOWED ON THE PART OF THE OTHER
TEAM MEMBERS.
He/she is NOT ALLOWED TO:
Use gestures, Hand signal, No eye contact (of course.. Duh!)
Thats all folks!
Filename: BASICOM-MODULE1