ID. No: 08093101167 Intake: 19th Program: BBA Major in Human Resource Management (HRM) Bangladesh University of Business & Technology (BUBT)
Recruitment & Selection Process of Spencer Designs Limited The objectives of the study are given below: 1. To know the sources of recruitment followed by SDL. 2. To identify the recruitment and selection process of SDL. 3. To find out the problems regarding recruitment and selection practices of SDL. 4. To recommend some possible measures to overcome problems.
Types of Research: This research is a descriptive type of research
Sample unit: The sample unit of the survey was Accounts Manager, Marketing& Merchandiser Manager, HR Manager, S.Merchandiser, S.Co-ordinator, Co- ordinator, Trainee, and Trainee Assistant Officer Cash. In this report I have used both primary and secondary data. Primary data is the data which is observed or collected directly from first hand experience. Secondary data is the data which have already been collected and analyzed by some else and results are undertaken for the next process. Primary data sources: Through questionnaire Face to face conversation Secondary data source: The data I have collected from the secondary sources are follows: Annual reports of SDL (year 2011,2012) Official records of SDL Website of SDL (www.spencerdesings.com) Designation Number of respondent Merchandiser Manager 1 Accounts Manager 1 HR Manager 1 Commercial Manager 1 Merchandiser 3 Commercial officer 2 S. Coordinator 1 Co-ordinator 1 Trainee Assistant cash 1 Trainee 1 Total 13
Sampling method: The non- probability sampling method to collect data.
Sample size : The sample size was 13 respondents As an intern it was difficult for me to collect information about the companys internal policies.
It was very difficult to collect information from various personal for their jobs constraint.
Since the HR manager had to respond to my questionnaire while they were busy they were busy with their daily work.
Some of the officers were less interested to respond to my questionnaire. Lack of availability of information and data, as in many cases updated data were not available.
To maintain company secrecy some information are not mentioned in this report.
At present all employees of Spencer Designs Limited .are very busy and it is hard to get appointment with them. Spencer is a group of company, which is a leading garments manufacturer and exporter and has its exposure in this trade since 2001 Is a highly promising 100% export oriented compliance and ISO certified manufacturing factory. It has three factories situated in Ashulia. Company Type :(100% Export Oriented Industry) Product :100% top bottom Total Employees:1000 Provide quality garments to ensure total satisfaction of customers, in terms of workmanship, delivery, price and services. Set up the best & the most efficient garments manufacturing facilities in the country to satisfy the needs & expectations of the customers. Human Resource Management is the set of organizational activities directed at attracting, developing, maintaining an effective work force. Definition of Recruitment:
Simple term recruitment is process of seeking and attracting a pool of candidates from which qualified candidates for job vacancies can be chosen.
Determine the present and future requirement of the organization in conjunction with personnel-planning and job-analysis activities Increase the pool of hob candidates at minimum cost. Help for increasing the success rate of the selection process by reducing the number of visibly, under qualified or overqualified job applicants. Help for reducing the probability that job applicants, once recruited and selected, will leave the organization only after a short period of time.
Meet the organization legal and social obligation regarding the composition of its work-force. Begin identifying and preparing potential job applicants who will be appropriate candidates. Increase organizational and individual effectiveness in the short long team. Evaluate the effectiveness of various recruiting techniques and sources for all types of job applicants.
Definition of Selection:
Selection is a screening process. It is the process of picking individuals who have the relevant qualifications to fill jobs in an organization. Recruit policy of Spencer Designs Ltd. Ensure the right people in the right place Combination of skills and resources is a must No discrimination against the applicant on the basis of sex, color, region , race, age ,national origin or any other factor Companys policy is always loyal to the Local law. No 1 who is below 18 years of age can be hired as an employee for Spencer Designs Ltd on regular, contract or temporary status.
The person who is serving in any other companies whether temporary or permanent under any circumstances in any capacity is never recruited.
That function heads determines suitable qualification for any post.
Absolution confidentiality in HR Recruitment policy must maintain. Internal sources: 1. Promotion 2. Up Gradation 3. Transfer 4. Temporary Assignment 5. Addition Assignment External sources: 1. Advertisement in the daily Newspaper-(the newspaper that are widely circulated) 2. Employee agencies (public agencies ,privet employment agencies ) 3. Professional organization (account associations, labor union, Management association) 4. Employee Referrals / Recommendation: 5. Recommendation from the current employees about any person. 1. Assessment of the job: The following things are the assessed for a job: Whether the work is difficult or not. Whether experience is required or not What are the qualities needed for the work to be done? When the work will be started? Requisition of Recruitment: The concerned Department Head raise the requisition of recruitment through the prescribed Recruitment Requisition From with required information and after that forward it to the Human Resource Department. The Human Resource Department than complete its formality and return it to the concern department. Last of all the concern department submit the Recruitment Requisition From to the Managing Director for approval. The new appoints must be according to the approved HR budget and must be approved by the Managing Director. Attracting application: Spencer Designs Limited always circulates the job vacancies by publishing advertisement in national newspaper. The newspapers that are widely circulated get preference for accomplishing this task .for circulating the publishing widely and effectively Spencer Designs Limited chooses both Bangla and English dailies. The advertisement includes name of the position, nature of work, age limits, educational qualification, qualities and experience required for the job, job responsibilities and duties, expected salary, place of the job etc. Receiving applications: In the advertisement, potential and confident applicants are asked to submit their applications along with their resume, certificates and other necessary documents within a period of time. Then the HR department receives all the resumes submit by the applicants.
Employee tests: Employment tests are varies from job to job. Such as- for marketing executing recruitment the physical appearance or smartness get preference where for HR executive recruitment managing power gets priority. Verification of reference and educational background: All sorts of certificates are to be checked by the HR service manager in this stage. At least two references are needed in order to verity applicants. After verification the reference and certificates the next is begin. Medical check up: The section process also includes a medical evaluation of the applicant before the hiring decision is made. Normally, the evaluation consists of a health checklist that asks the applicant to indicate health checklist that asks the applicant to indicate health and accident information. All sorts of expenses in this regard are borne by Spencer Designs Limited. Supervisory interview:
The ultimate responsibility for a newly hired workers success falls to the workers immediate supervisor. The supervisor is often able to evaluate the applicants technical abilities. When super visor make the final decision, the employment function provides a supervisor with the best prescreened applicants available Interpretation: The above figure shows that 35 % respondents internal sources, 25% respondents external sources and 40% respondents agree that both sources are used for recruitment in SDL.
Comments: SDL use both internal and external sources to recruit employees
1.What types of sources are used for recruitment in the organization? 35% 40% 0% Internal External Both Other Interpretation: The above figure shows that 50% promotion 14% demotion, 36% transfer and 0 %, transfer are used for internal recruitment in SDL.
Comments: SDL use promotion, demotion, transfer sources in the internal recruitment.
Interpretation: The above figure shows that 25% respondents strongly agree and 37% respondents agree,13% respondents neither nor disagree and 25% respondents disagree that there occurs interfere for internal recruitment in SDL.
Comment: as 62% respondents had negative view about interfere for internal recruitment we can say that there have interfere for internal recruitment.
Interpretation: The above figure shows that all respondents answered that the board of directors in SDL are interfering for internal recruitment 71%, Human resource division 29%.
Comments: board of directors and Human Resource division of SDL interfere for internal recruitment.
5.Which external sources are used in the organization for recruitment? 22% 0% 14% 64% Advertisement Wail-ins,Write-ins,talk- is Head-hunting Via-intrenet Interpretation: The above figure shows that SDL uses external sources-advertisement 22%, head-hunting 14%, and via internet 64%for recruitment.
Comments: SDL uses advertisement, head-hunting and recruitment via internet for regular and executive staff.
Interpretation: The above figure shows that all respondents answered, SDL uses both test of selecting an employee. SDL uses these tests to select.
Comments: SDL uses both test of selecting an employee.
Interpretation: The above figure shows that all respondents answered, 60% respondents strongly agree and 40% respondents agree SDL have talent-hunting program.
Comments: SDL organize this program for getting talent & potential employees from other organization.
Interpretation : The above figure shows that 40% of respondents strongly agreed and 60% respondents agreed with the statement that recruitment and selection procedure of SDL is systematic.
Comments: So it means that SDL maintain its procedure systematically.
Interpretation : The above figure shows that 20% respondents strongly agreed, 35% respondents agreed, 15% respondents were neutral and 30% respondents disagreed with the statement that recruitment and selection procedure is fare.
Comments: As 55% respondents had positive view about recruitment and selection procedure is fare so we can say that recruitment and selection procedure of SDL is fair. The respondents who were disagree with the statement; they think that top level management interferes in recruitment & selection procedure.
Interpretation: The above figure shows that 25% respondents strongly agreed, 40% respondents agreed with the statement and 35% respondents were neutral about the statement.
Comments: As 65% respondents had positive view and 35% respondents were neutral about the statement so it means employees are selected according to the job description and job specification.
Interpretation: The above figure shows that 40% respondents strongly agree, 35% respondents agreed and 25% respondents were neutral about the statement.
Comments: As 75% respondents were neutral about the statement, it means recruitment and selection process of SDL is satisfactory.
The recruitment process of Spencer designs limited is mostly fair and transparent. Spencer Designs Limited uses both internal and external recruitment channels. No discrimination against the applicant on the basis of sex, color, region, race, age, national origin or any other factor. The company always tries to find out the best people for recruiting. Spencer Designs Limited management always prefers the people who have already completed the Bachelor or Masters in any recognized public or private universities.
Spencer Designs Limited recruitment circulation gives through of newspaper and website. Spencer Designs Ltd management follows a standard procedure in the selection process. The management always tries to the best suitable person for employment.
From the above discussed HR policies and their recommended changes, Spencer designs limited can achieve the dream they had been hoping for. Recruitment policies in Spencer designs limited are tangled and create unnecessary delay in the progress. This requires a sharp business focus from HR professionals and the delivery of high quality HR systems that are integrated into the organization strategy and operations. The study Recruitment and Selection procedure of Spencer designs limited under HR revealed that employees are the most valuable resources for the progress of the organization. SDL should arrange behavior tests, achievement tests, aptitude test etc. Spencer Designs Limited should arrange orientation program for all new employees. As a result new employees happen to know the organizational cultural, values, mission, vision etc. Though Spencer Designs Limited provides inducting training before placing in job but I think they should provide some more training related with job.
Some time it seems nepotism but they should avoid it for 100% fair and transparent recruitment. SDL should sponsor more programs in the magazine and corporate fairs. SDL should increase other facilities for job satisfaction.