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The document summarizes a business blueprint analysis conducted for the University of Tennessee's implementation of SAP R/3 for its human resources functions. It describes the goals of analyzing UT's business processes, tools used like workshops and templates, proposed enterprise structure, modules to be in and out of scope, overviews of key modules, major issues identified including changing to one payroll cycle and gaps to be addressed, and concerns about change management and training. The analysis was intended to achieve a common understanding of how UT will operate within SAP and inform the next implementation phase.
The document summarizes a business blueprint analysis conducted for the University of Tennessee's implementation of SAP R/3 for its human resources functions. It describes the goals of analyzing UT's business processes, tools used like workshops and templates, proposed enterprise structure, modules to be in and out of scope, overviews of key modules, major issues identified including changing to one payroll cycle and gaps to be addressed, and concerns about change management and training. The analysis was intended to achieve a common understanding of how UT will operate within SAP and inform the next implementation phase.
The document summarizes a business blueprint analysis conducted for the University of Tennessee's implementation of SAP R/3 for its human resources functions. It describes the goals of analyzing UT's business processes, tools used like workshops and templates, proposed enterprise structure, modules to be in and out of scope, overviews of key modules, major issues identified including changing to one payroll cycle and gaps to be addressed, and concerns about change management and training. The analysis was intended to achieve a common understanding of how UT will operate within SAP and inform the next implementation phase.
SAP Public Sector and Education, 7/6/2014, Slide 1
The University of Tennessee
Human Resources Business Blueprint SAP Public Sector and Education, 7/6/2014, Slide 2 Agenda Business Blueprint Executive Summary
Goal of Business Blueprint Tools Used Enterprise Structure Business Fit Module Overview Issues / Gaps Change Management / Training Concerns
SAP Public Sector and Education, 7/6/2014, Slide 3 Business Blueprint Analysis Goal Determine UTs business process requirements
Achieve a common understanding of how UT intends to run its business within the framework of SAP R/3
Deliver a record of results gathered
Move into the next phase with enough information to complete baseline configuration SAP Public Sector and Education, 7/6/2014, Slide 4 Business Blueprint Analysis Tools Business Process Questions (by process) Standard questions regarding UTs organizational structure, processes and business needs
Detailed Workshops Meetings with key users to discuss business processes and business needs
Customer Input Templates high level summary of Processes
Business Process Transaction Business Process Master List (BPML) SAP Public Sector and Education, 7/6/2014, Slide 5 Human Resources Enterprise Structure Organizational unit in Accounting which represents a business organization Defines a specific area of the enterprise and is organized according to aspects of personnel, time management and payroll Represents a specific area of the company organized according to certain aspects of personnel, time management and payroll Defining pay scale and wage type structure Defining planned working hours Defining appraisal criteria Divides your employees into groups and allows you to define their relationship to the enterprise generating default values generating a selection criterion generating a unit for the authorization Subdivision of the employee group Processing in payroll accounting Validity of primary wage types Validity of Work Schedule Validity of Pay Scale Groups Validity of Time Quota types Personnel Subarea Personnel Area Employee Subgroup Employee Group Company Code SAP Public Sector and Education, 7/6/2014, Slide 6 Human Resources Enterprise Structure Personnel Area Knoxville Space Institute Chattanooga Martin Memphis Institute of Agriculture Institute for Public Service University Administration Medical Center Personnel Sub-Area Knoxville Space Institute Chattanooga Martin Memphis Clinical Knox Clinical Chatt Research Ctr Family Pr Knox Etc. SAP Public Sector and Education, 7/6/2014, Slide 7 Human Resources Enterprise Structure Employee Group Regular Term Friends of the University Employee Sub-Group Faculty 9-month Faculty 12-month Other Academic Non-Exempt Staff Exempt Staff Medical Intern/Resident Student Casual Labor Special Appointment Etc. SAP Public Sector and Education, 7/6/2014, Slide 8 Human Resources Business Fit In Scope Enterprise Structure Organizational Management Personnel Administration Recruitment Benefits Training & Events Management Personnel Development Compensation Management Time Management Payroll Accounting Funds & Positions Management Information System
Out of Scope Managers Desktop Shift Planning Succession Planning COBRA Administration Pension Administration Employee Performance Apprasials Retirement Limits / Projections
Scaled Back Training & Events Management Personnel Development SAP Public Sector and Education, 7/6/2014, Slide 9 Organizational Management Module Overview Forms the basis for the entire personnel planning and development application
Facilitates analysis of the organizational structure
Organizational customizing
Allows planning to develop actual and proposed personnel scenarios
SAP Public Sector and Education, 7/6/2014, Slide 10 Personnel Administration Module Overview Establishes organizational hierarchies Used to perform essential personnel administration tasks such as: hiring employees performing organizational reassignments termination from the University salary adjustments Data stored in such a way that you can easily access and maintain at any time
SAP Public Sector and Education, 7/6/2014, Slide 11 Recruitment Module Overview Functions you need for working through the entire recruitment process
Contains an entire range of powerful, flexible functions that you can use to implement an effective and largely automated recruitment strategy such as: Receipt of application via web access (ABAP programming required) Issuance of recruitment requests Selection process of applicant Applicant pool administration Notification to applicants
SAP Public Sector and Education, 7/6/2014, Slide 12 Benefits Module Overview Comprehensive method of administering employee benefits such as: Health (medical and dental) Insurance (Life) Savings (Retirement) Spending Accounts (Medical and Dependent Care)
Encompasses the key concepts and processes you need to manage extensive and highly individual benefits packages for your employees Open Enrollment Employee Life-cycle Events (e.g. Marriage, Child, and Separation) SAP Public Sector and Education, 7/6/2014, Slide 13 Training & Events Management Module Overview Enables you to plan and manage business events Training Conferences Interfaces with other R/3 components Basis for extending and updating employees skills and knowledge Flexible Reporting Appraisal functions Provide important decision support feedback to ensure the business events offered are both high quality and effective SAP Public Sector and Education, 7/6/2014, Slide 14 Personnel Development Module Overview Helps compare current or future work requirements with employees qualifications, preferences and aspirations
Can contain general measures to impart qualifications so that employees retain or further their professional skills and keep track with technological developments
Converts training proposals directly into bookings for employees with qualification deficits or needs SAP Public Sector and Education, 7/6/2014, Slide 15 Compensation Management Module Overview Toolset for strategic remuneration planning Empowers managers to offer competitive and motivating remuneration Fixed pay Variable pay Merit increases Promotion Includes Personnel Cost Planning Allows experimenting with future projected costs SAP Public Sector and Education, 7/6/2014, Slide 16 Time Management Module Overview Enables flexible representation of all personnel procedures involved in recording and evaluating employee time data Infrastructure for time data recording Work schedules Record of planned attendance and absences Recording of attendance and absence Annual and Sick Leave accrual Time evaluation
Ability to transfer absence and attendance data to other SAP applications
SAP Public Sector and Education, 7/6/2014, Slide 17 Payroll Accounting Module Overview Ability to process payroll for employees using data from SAP Personnel Administration, Benefits, and Time Management Payroll run (regular and off-cycle) Payroll corrections Payments Remuneration Statements Posting to Financial Accounting Third Party Remittance Offers a number of standard payroll reports Tax Reporter component allows you to generate all required state and federal tax forms, such as SUI reports and W-2s
SAP Public Sector and Education, 7/6/2014, Slide 18 HR Funds & Position Management Module Overview Finance employees for specific periods of time
Determine the funds required for financing employees Default values from tables Simulating a payroll accounting run
Generate fund encumbrances
Relieve encumbrances by actual payroll data
SAP Public Sector and Education, 7/6/2014, Slide 19 Information System Module Overview
Broad range of reporting functions for all areas of Personnel Management (Standard Reports)
Capability to define your own reports efficiently and quickly (Ad Hoc Query)
Note: Evaluation of Mission Critical reports by module is currently underway.
SAP Public Sector and Education, 7/6/2014, Slide 20 Human Resources Major Identified Issues Moving to one (1) Payroll Cycle Longevity Payroll Re-calculation Payment of Overtime Distribution Holiday Pay for Term Employees Compensatory Time Banking Leave accrual for employees with multiple positions One definition of FTE for The University Limitations on account assignment in Personnel Cost Planning Establishment of approval process for adding positions during budget process Accrual of salary for nine (9) month faculty (9/12) Decentralization / Centralization of functions
SAP Public Sector and Education, 7/6/2014, Slide 21 Human Resources Gaps Assignment of employees to multiple positions Sick Leave Bank Retirement Projections Tax Deferred Limits Non-resident Aliens Processing Common Pay Master HMO Benefit Eligibility Etc.
Note: Workarounds are currently being identified to address these gaps SAP Public Sector and Education, 7/6/2014, Slide 22 Change Management / Training Concerns Decentralization of some functions down to the departmental level Approvals / Workflow Terminology Works schedule concept Time being recorded daily Procedures being enforced consistently Enterprise Structure concept Positions vs. Employees Organization Structure vs. Accounting Structure Standardization of forms Longevity payment Overtime calculation Pay cycle decision Immediate integration of data
SAP Public Sector and Education, 7/6/2014, Slide 23 Human Resources Business Blueprint Questions ?