Академический Документы
Профессиональный Документы
Культура Документы
Exit Interviews
Suggestion Boxes
Grievance procedure
Opinion Surveys
Open door policy
Forms of grievance
Factual
Imaginary
Disguised
Step Ladder Procedure
Filling or Written
Grievance Step No. 1
Supervisor or
Foreman Step No. 2
Joint Grievances
Committee Step No. 4
SETTELEMENT
Guidelines for effective grievance
Handling:
Patient hearing by superior
Root of the Problem
Concern to solve problem
If Real - Remove causes
If Imaginary - convince workers
Time limit
Writing the grievance
Gather Relevant facts
Communication of redressed
Follow up-Action