engineer who sought to improve industrial efficiency. He was of one of the first management consultants. Taylor was one of the intellectual leaders of the efficiency movement and his ideas, broadly convinced, were highly influential in the progressive era. He summed up his techniques in his book THE PRINCIPLES OF Scientific Management. INFLUENCES OF F.W. Taylor F.W. Taylor became a common laborer at the Midvale Steel Company While working there he introduced piece work in the factory. His goal was to find the most efficient way to perform specific task. Taylors real time analysis of daily output and cost, a modern cost accounting system, reduced yard workers rank from 500 to 140, doubled stamping mill production, and lowered cost per ton of materials handled from 8 cents to 4 cents.
He believed that incentive wages were no solution unless they were combined with efficient task that were carefully planned and easily learned. Taylor believed that the secret of productivity was finding the right challenge for each person, then paying him well for increased output. SCIENTIFIC PRINCIPLES OF MANAGEMENT Science, Not the rule of thumb Harmony, not discord Co-operation, not individualism Development of workers to their greatest efficiency and prosperity (1).Science , not the rule of thumb According to the principle Taylor Insists that each job performed in the organisation should be based on scientific enquiry and not on intuition, experience and hit and trial methods. He says that there must be thinking before doing which is not in case of thumb.
(2).Co-operation, not individualism According to this principle work must be carried on in co-operation with each other, with mutual confidence and understanding for each other. Workers and managers must work in co-operation. Harmony , not discord According to this principle those who work together in an organisation must work in Harmony that is with mutual give and take and proper understanding.
DEVELOPMENT OF WORKERS TO THEIR GREATEST EFFICIENCY AND PROSPERITY Industrial efficiency depends upon the efficiency of workers. Workers efficiency depends upon proper training and their selection. Taylor insisted due care should be taken while selecting the employees and after selecting they must be given job according to their qualification. Methods of Scientific Management Functional Foremanship Time Study Method Study Motion Study Fatigue Study Differential Piece Wage System Mental Revolution
The Factory Manager had two subordinates namely: The Planning In-Charge The Production In-charge
The Planning In-charge had four subordinates namely: Instruction Card Clerk Route Clerk Time and Cost Clerk Disciplinarian The Production In-charge had four Subordinates namely: Repair Boss Inspector Gang Boss Speed Boss
Looking at the Economy today, it consists of various sectors. This was a very important contribution to the field of management but has a loophole in its application which is, it cannot be used in the Service Sector Industry but only in the Manufacturing Industries. Also the principle of Functional Foremanship violates Henry Fayols Principle of Unity in Command i.e One Superior, One Order.
Time Study This Study basically dealt with the Time taken by each worker to produce a commodity or measured time taken for production. Taylor argued that the even the most mindless tasks could be planned in such a way that it Improved the production of the organization. This Study also concentrated on discovering places where the usage of time can be reduced to improve the production in the factory Method Study: This study dealt with the methods used by the Factory workers in the Production Process. He felt that unifying the methods to those which are efficient methods used by the workers on the factory floors would dramatically increase the quantity of production. Motion Study: F.W Taylor believed that the motions of the workers could be planned in such a way that it reduces wastage of time and increases production on the factory floor. This study concentrated on eliminating any activity which was considered useless and grouped the machinery in such a manner that the product-in-making could move in the fastest manner after every stage of production. Fatigue Study: This Study dealt with finding out the optimum working hours an employee can put in and to ensure the employee isnt too fatigued. This study discovered that providing short frequent breaks at regular intervals boosted employee morale and ensured that the production capacity never slowed down thus improving Production. . Differential Piece Wage System: This system dealt with remuneration or wages depending upon the quantity produced but not the time put in at the factory. This method proved to increase the motivation of employees to increase quantity of production, Thus benefiting the production of the Organisation.
Management theorist Henry Mintzberg is highly critical of Taylors methods. Mintzberg states that an obsession with efficiency allows measureable benefits to overshadow less quantifiable social benefits completely, and social values get left behind. Harry Braverman's work, Labor and Monopoly Capital: The Degradation of Work in the Twentieth Century, published in 1974 was critical of scientific management. This work pioneered the field of Labor Process Theory. Taylor's methods have also been challenged by socialist intellectuals. The argument put forward relates to progressive defanging of workers in the workplace and the subsequent degradation of work as management, powered by capital, uses Taylor's methods to render work repeatable, precise yet monotonous and skill-reducing. James W. Rinehart argued that Taylor's methods of transferring control over production from workers to management, and the division of labor into simple tasks, intensified the alienation of workers that had begun with the factory system of production around 1870-1890. Exploitation of Workers Taylor's Scientific Management put unnecessary pressures on the employees to perform the work faster. Importance was given to productivity and profitability. This resulted in exploitation of the employees. Therefore, many employees joined trade unions. This also resulted in mistrust between management and employees. Problem of Unity of Command Taylor used functional foremanship. So, the workers have to report to eight bosses. This breaks the principle of Unity of Command, where the worker has to meet only one boss. Lack of unity of command can create confusion and chaos in the organisation. Me c h a n i c a l A p p r o a c h
Taylor's approach was a mechanical approach. He gave too much importance to efficiency. He did not consider the human element. Taylor considered workers as robots, which could speed up the work at any cost.
P r o b l e m o f S e p a r a t i o n o f P l a n n i n g f r o m Do i n g
Taylor said to separate planning from doing. In reality, we cannot separate planning from doing. The planners should also be engaged in doing, then only they will be able to make realistic plans for the organisation.
I n d i v i d u a l i s t i c A p p r o a c h
Taylor's scientific management gives too much importance to individual performance and not to group performance. However, the success of an organisation depends not only on individual performance of workers, but also on group performance of workers.
Wr o n g A s s u mp t i o n s
Taylor assumed that workers are motivated only by financial gains. However, in reality, workers are motivated not financial incentives but also by social needs and personal egos.
Workers Viewpoint Unemployment - Workers feel that management reduces employment opportunities from them through replacement of men by machines and by increasing human productivity less workers are needed to do work leading to chucking out from their jobs. Exploitation - Workers feel they are exploited as they are not given due share in increasing profits which is due to their increased productivity. Wages do not rise in proportion as rise in production. Wage payment creates uncertainty & insecurity (beyond a standard output, there is no increase in wage rate). Monotony - Due to excessive specialization the workers are not able to take initiative on their own. Their status is reduced to being mere cogs in wheel. Jobs become dull. Workers loose interest in jobs and derive little pleasure from work. Weakening of Trade Union - To everything is fixed & predetermined by management. So it leaves no room for trade unions to bargain as everything is standardized, standard output, standard working conditions, standard time etc. This further weakens trade unions, creates a rift between efficient & in efficient workers according to their wages.
Employers Viewpoint Expensive - Scientific management is a costly system and a huge investment is required in establishment of planning dept., standardization, work study, training of workers. It may be beyond reach of small firms. Heavy food investment leads to increase in overhead costs. Time Consuming - Scientific management requires mental revision and complete reorganizing of organization. A lot of time is required for work, study, standardization & specialization. During this overhauling of organization, the work suffers.
With the help of this project we learnt about the great contributions of F.W. Taylor to the world of management. We learned about his principles , methods and his life history and how inspite of various criticisms his principles stand tall and undefeated. REFERENCES WIKIPEDIA BUSINESS STUDIES- POONAM GANDHI